Attitude and Behaviour: Impact on Workplace Productivity

This essay delves into the critical role of attitude and behavior in determining productivity at individual, team, and organizational levels. It examines how both positive and negative attitudes impact employee performance, teamwork, and overall organizational success. The essay explores the internal and external factors influencing employee attitudes, providing real-world examples from companies like Infotrack, Autodesk Australia, and Stryker to illustrate the effects of different workplace environments. It also discusses how organizational citizenship behavior is linked to positive attitudes and contributes to efficiency, resource allocation, and organizational commitment. The essay concludes by emphasizing the importance of cultivating positive attitudes to foster a thriving workplace and achieve professional success.

Running head: ATTITUDE AND BEHAVIOUR AT WORKPLACE
ATTITUDE AND BEHAVIOUR AT WORKPLACE
Name of the student:
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ATTITUDE AND BEHAVIOUR AT WORKPLACE
Attitudes can be defined as the way about how the employee feels about himself and
carries himself in the working environment. This mainly reflects the feelings he holds towards
his coworkers and also his position within the company. The employee also develops an attitude
about the environment which might be positive or negative. Behaviour can be taken as the way
by which the employee responds to his attitude (Tso 2014). Therefore behaviour can also be bad
or good which entirely depends on how the employee views his own position within the
organization. The assignment will show how attitude determines productivity at individualistic,
team and organizational level
Attitude at an individual level us very important as it influences the behavior and also at
the same time governs the choice of action. These ultimately affect the performance as well as
the productivity. Employees may show negative attitudes in their workplace which may be due
to the number of reasons. These are in turn found to be affecting their behaviour and also
performance. Internal factors which are often linked to the working environment like quality of
supervisions,, working conditions, general management styles, general remuneration level, as
well as culture if the workplace (Judge et al. 2017). Some of the external factors that often
change a person attitude may result from economic, social, political as well as person specific
factors.When an employee has a bad attitude, little things in workplace like complaining
coworkers or lazy coworkers may result the employee getting excited which may affect his
concentration and destroy his potential to work for the day. This would affect his productivity
and he would feel dissatisfied with his performance if the same employee has a positive attitude,
it would help him put events sequentially in a proper perspective so that he can handle the
coworkers’ effectively with strategies and at the same tome enjoy his job giving higher
productivity. The employee needs to see problems as minor setbacks which can be quickly

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crossed rather than portraying them as maintains which will take days to climb. A bad attitude
can put the individual at a risk of missing out on promotions, raise as well as other awards. If the
employer gets hint of an employees’ temper, he might not promote him to a leadership level as
he might think that it might have negative effects on the team members (Valentine, Fleischman
and Godkin 2015). This will snatch away his scope making him dissatisfied with his job.
Employees with negative attitudes are seen to spend more time on shooting down other people’s
opinions and solutions to problems. They find issues in every simple thing in the workplace and
create huge issues which automatically cut short their time for providing productivity of the
company and hence that affects the performance (Tuna et al. 2016). This inhibits the flow of
ideas and also undermines productivity. All these result in criticism of the employee for which
she or he might not be respected or loved at workplace. He might have to work alone without
anyone’s help which increases stress and thereby hampers job satisfaction. An important
company is Australia is the Infotrack Company which is an It based private company. They have
made sure that the employees at individual level remain happy and shows positive attitude which
is very important for both their individual and company’s benefits.
Attitudes and the values that one transmits will determine the different nature of the relationships
that one individual develop with others in the team person will positive attitude will be
successful in developing a good coordination as well as teamwork with others. An individual
who will be showing a negative attitude will automatically become burned out as well as feel
detached from work (Hauer et al. 2014). He may also become skeptical with other’s work when
there are no proper results obtained. This negative attitude will never develop trust among the
different individuals and as a result the environment of knowledge sharing can never be
developed. A person with a positive will show proper body languages that will face people when

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they are talking, show sustained interest and also make eye contact when necessary. They would
come forward and help you so that the team as a whole can achieve. A team which has people
with positive mindset will work in a collaborative manner, will respect each other’s culture and
will be sensitive to other people. Continuous commitment from them will help in developing a
cultural trust for each other where one would perform extra work for the other people when the
later is absent (Mo and shi 2017). A person who is negative will show biasness in the team both
in preferences of colleagues, will be skeptical and judgmental of others work; will show less
respect for other cultures and others which will thereby have negative impact on the people.
Proper attitudes will help individuals to participate in group discussions, meetings which
improve truth for each other and thereby help in developing relationships. These discussions also
help them to gain knowledge about the company, about each other’s perceptions, better strategies
and others. This will help in development of bonding among the team members which will help
the individuals of the team member to develop their knowledge and skills helping the entire team
to excel (Stovernick et al. 2014). Thereby positive attitude help in team strengthening,
developing strong levels of trust and also help in knowledge development. A good organization
called the Autodesk Australia is an IT based company which has workforce which exhibits
positive attitude where both informal and formal environment is present among the group works
where each members are very helpful towards each other and their positivity makes work faster
and they also remain stress free. This had increased their productivity
Organisational citizenship behaviour can be defined as the characteristics of an individual who
displays loyalty and shows organizational compliance. Those individuals are ready to contribute
additional efforts which is practically not required form them. The two main components of such
behaviour are compliance which mainly indicates the intention of the employee to able by the

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rules and regulations of the company and try their best to meet the mission and vision of the
organization (Lee, Park and Koo 2015). The second components are altruism which mainly
reflects from their helping attitude towards each other. An individual who shows positive attitude
will automatically harbor the feelings of organizational citizenship behavior. This has positive
impacts on the effectiveness as well as efficiency and profitability of the organization it will also
help in improving the co worker as well as managerial productivity. Positive attitude in
workplace also ensures that there is proper efficiency in resource allocation and use. A person
who has a negative attitude may not care for the reduction of managerial expenses as it does not
link with his own interest. However a positive individual will look at it as the expense of the
organization and will try their best to develop strategies to overcome the issue (Hammer et al.
2016). A positive person will be showing more organizational commitment by providing better
coordination of the organizational activities across different employees as well as among groups
and different functional departments (Chun et al. 2013). They will lo help to improve
organizational attractiveness for high quality recruits, develop ways to increase stability of the
organization’s performance. Moreover unlike a negative person, the positive person will also
enhance organizational capability to adapt effectively to the organizational change. A very good
company called the Stryker in Australia belongs to healthcare industry. It has very positive
workforce who align with the organization’s mission and visions. The employees provide service
of best quality to patients and try their nest to increase the organizations; productivity making it
their most important aim in life.
From the entire discussion above, it is seen that it is extremely important for an employee to
develop a positive outlook with development of proper attitude. Such an individual will beloved
and respected in the organization. He would be able to righty handle the stress and maintain the

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responsibly on him by providing the best production. This will also help him to develop
individually and also develop the team by gaining trust among them. Moreover positive attitude
also makes an individual develop an altruistic behaviour to the company which helps not only
him but also the organization to flourish. Hence, it is extremely important for individuals to set
the right attitude to reach the zenith of success in professional career.

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