COMM1380 Report: Appropriate Workplace Behavior Analysis

This report, prepared for Sandra Smith at AllStar Business Strategies, examines the critical aspects of appropriate workplace behavior. It begins by defining appropriate behavior within the organizational context, acknowledging that it varies based on environment and circumstances. The report emphasizes the importance of a safe and secure workplace for employee comfort and discusses the variability of what constitutes appropriate behavior, which can change with time and place. It highlights the impact of both positive and negative behaviors on the organization's success, including impacts on productivity, company image, and employee morale. The report provides recommendations for updating the company's code of conduct, including policies on diversity, anti-bullying, and employee engagement. It also stresses the need for clear policies and the importance of addressing minor incidents to maintain a healthy workplace environment. The conclusion reinforces the necessity of appropriate behavior and provides suggestions for cultivating a positive and productive workplace.

Running head: APPROPRIATE WORKPLACE BEHAVIOR
APPROPRIATE WORKPLACE BEHAVIOR
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1APPROPRIATE WORKPLACE BEHAVIOR
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Subject: Reg: Appropriate Workplace Behavior
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Introduction:
In every organization, there is an appropriate employee behavior and appropriate
employer behavior which needs to be maintained. Any form of misconduct can bring
unwelcomed situations and consequences. Appropriate behavior is not only associated with
problem behavior but also to some extent it decides how the organization will operate (Langton,
Robbins and Judge 2013). The entire accuracy of appropriate behavior is also integral to the
success of the organization. Thus, there is no doubt that it is highly advisable by experts to work
and maintain the appropriate workplace behavior. The importance that appropriate behavior
holds in a company is the reason for me to write this report. The report aims to discuss the
concept of appropriate workplace behavior and the reasons that make appropriate workplace
behavior vital. The report also presents some suggestion based on the information discussed and
the things that should be included in the updated code of conduct.

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Discussion:
Appropriate workplace behavior
Every workplace has a different working environment. However, the environment needs
to be safe and secure for employees to work comfortably. While some believe in easy and
friendly environment as the best behavior some tend to believe that strict rules are the only to
maintain the decorum of the organization. Atmosphere, ethos and environment are the deciding
factors of organization behavior. It is important to know what appropriate behavior is and what is
inappropriate. However, the concept of appropriate and inappropriate are variable that can
change according to time, place and situation (Alias et al. 2013).
The pattern of actions and interaction of an organization’s members which have the
potential of impacting on organization in direct or indirect way is the workplace behavior. An
efficient and harmonious working environment is the aim of workplace in order to build the
appropriate workplace behavior (Young et al. 2015). The entire concept is in relation to every
member of the organization including employees, employers and to some extent clients,
customers and stakeholders. Many a places are faced with difficult situations that causes damage
to the workplace environment. It is not only the responsibility of one particular position but the
entire organization. Both managers and employees need to be aware of their rights and
obligations in the workplace. The specific rule involves understanding of the limitation and the
extent after which lines should be drawn. Behavior beyond the drawn lines would be considered
inappropriate specially the area that is in relation to the “grey areas”. These are the vague areas
which are often misinterpreted (Ismail et al. 2015).

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Importance of appropriate workplace behavior
Appropriate workplace behavior are crucial in workplace for significant reasons.
Appropriate behavior in workplace can enhance the overall growth of the organization and
productivity. Moreover, it has the potential of taking an organization to places that are achieved
with exceptional dedication. The matter of concern is not the benefits of appropriate workplace
behavior. The major concern is the damage inappropriate behavior can cause to the organization.
Inappropriate behavior may include behavior such as disrespectful talking to sexual harassment.
Sexual harassment, bullying and discrimination are present ongoing issues currently found in the
workplace (Purayidathil 2013).
The way a person in the organization behave affects several aspects of our job and it can
affect the company’s health as well. Our behavior that are less than exemplary are capable of
costing company money as well as our job. Therefore, it is vital that we present best of our
behavior in the workplace. It is not necessary to make things extra pleasant or sugarcoated
however keeping things in the professional way is the appropriate behavior.
Company’s image is created by the company’s workplace behavior. Employees are the
face of business that make business’s reputation. Customers remember the experiences that they
receive when one is experienced with good behavior. Often customers decide on companies
based on their behavior and the type of service they provide in involving general rules of social
etiquette (Nasurdin, Nejati and Mei 2013).
Work disruption is a flaw of organization that occurs through inappropriate behavior.
While there is inappropriate behavior occurring, it becomes a distracting event for other
employees and it interrupts the workflow. The time that is lost in the event is expensive which

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cannot be gained back. Also, frequent disruptive behavior at work is also a ground of
termination.
Many opportunities are lost when inappropriate behavior is dominant in the organization.
Employers and employees spend way too much productive time in resolving the damage caused
by the unwanted events. Employees create bad image and create obstacle for themselves in
promotion and other increments. Office interaction is majorly effected by inappropriate behavior.
While talking to the co-workers it is important to make things create and professional. Polite
behavior between employees encourage pleasant working environment. Apart from transparent
human behavior, each member should perform with a clear mindset. Office politics is a good
example that shows the ways people can act in cunning way and create problem in the decorum
of the organization (Pitaloka and Sofia 2014).
Recommendation on code of conduct
In order to understand the needful measures to bring change in the code of conduct, it is
important to understand what precisely the appropriate behavior in our place of work is. To
understand what appropriate behavior as per the organization is, simple methods can be
analyzed. The factors can range from using different skills such as being polite to other
members, providing extraordinarily cooperative as well as helpful to other members of the
organization or even meeting tight deadlines (Abas et al. 2015).
In order to understand the appropriate behavior of organization thinking about the
personal qualities and traits can be given a thought. These aspect includes:
 Working well when in the team or the group

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 Keeping up a positive attitude towards every co-workers, the workplace and the tasks of the
job
 A vivid and suitable appearance, taking into account for the job that we do
 Being responsible and punctual for work.
The ways one can establish appropriate workplace behavior are :
1. Following workplace behavior trends and best practices: it is depended on the size of
the workplace behavior that is governed by human resources or another individual. It
requires outlining the policies clearly that would involve
2. The policy created should be diverse involving every aspect explicitly such as
intolerance with regard to race, gender, ethnicity, nationality, sexual orientation or
any other classification.
3. Anti-bullying and anti-harassment policies needs to be created in order to create a
respectful workplace along with professionalism.
4. Paying attention to the employee engagement trends is a vital process of ensuring a
healthy workplace.
5. The higher authorities should be aware of the small incidents that may impact the
workplace atmosphere such as minor disputes, online harassment or even sexual
harassment. Higher authorities needs to be aware of the incidents and take actions
accordingly.
Conclusion:
By the above discussion, it is made clear that appropriate behavior in workplace is an
important aspect. Since any form of misconduct can bring unwelcomed situations and

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consequences it is important that it taken care by the management. Not only the importance of
appropriate behavior but also the significance of maintaining the behavior is vital for every
organization. It is important to maintain the behavior of the entire organization as it is a lengthy
process of gaining reputation in the market which can be damaged if the concern is not paid
heed. Therefore, it can be concluded that appropriate behavior in workplace is an absolute
necessity in every organization and by the recommendation provided above it is possible to have
a workplace that would deliver appropriate behavior. There are ways as well that would help
avoiding inappropriate behavior in the workplace. In the end it is only about the ethics, etiquettes
and disciplines that would be able to make workplace a better environment.

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References:
Abas, C., Omar, F., Halim, F.W. and Hafidz, S.W.M., 2015. The mediating role of
organizational-based self-esteem in perceived organizational support and counterproductive
work behaviour relationship. International Journal of Business and Management, 10(9), p.99.
Alias, M., Mohd Rasdi, R., Ismail, M. and Abu Samah, B., 2013. Predictors of workplace
deviant behaviour: HRD agenda for Malaysian support personnel. European Journal of Training
and Development, 37(2), pp.161-182.
Ismail, K., Norwani, N.M., Yusof, R., Muhamad, S.I.S., Jaafar, H., Ibrahim, A.H., Ali, A.H. and
Ariff, M.S.M., 2015, February. Organizational climate as a predicting factor in influencing
SME’s employee turnover rate. In Interdisciplinary Behavior and Social Sciences: Proceedings
of the 3rd International Congress on Interdisciplinary Behavior and Social Science 2014
(ICIBSoS 2014), 1–2 November 2014, Bali, Indonesia. (p. 125). CRC Press.
Langton, N., Robbins, S.P. and Judge, T.A., 2013. Fundamentals of organizational behaviour.
Pearson Education Canada.
Nasurdin, A.M., Nejati, M. and Mei, Y.K., 2013. Workplace spirituality and organizational
citizenship behaviour: Exploring gender as a moderator. South African Journal of Business
Management, 44(1), pp.61-74.
Pitaloka, E. and Sofia, I.P., 2014. The affect of work environment, job satisfaction, organization
commitment on OCB of internal auditors. International Journal of Business, Economics and
Law, 5(2), pp.10-18.

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Purayidathil, J., 2013. Enhancing work environment and working relationship for employee
retention: a case study of project management section, Jyo Electronics.
Young, W., Davis, M., McNeill, I.M., Malhotra, B., Russell, S., Unsworth, K. and Clegg, C.W.,
2015. Changing behaviour: successful environmental programmes in the workplace. Business
Strategy and the Environment, 24(8), pp.689-703.