Communication Report: Effective Communication in the Workplace

This report delves into the critical aspects of communication within a management context. It begins by identifying and defining the core components of the communication process, emphasizing the importance of transparency and approachability for managers. The report highlights both verbal and non-verbal communication methods, including group meetings, face-to-face interviews, and written communication like emails and group chats, while also acknowledging the significance of cultural sensitivity and the avoidance of business jargon. Furthermore, the report explores the barriers to effective communication, such as issues with communication tools and biases, and provides strategies for managers to overcome these challenges, including ensuring employees are informed and maintaining impartiality. The report emphasizes the importance of attentive listening and providing all employees with opportunities to express themselves. The report concludes by providing a list of references that were used in the creation of this report.

Running head: COMMUNICATION
Communication
Name of the Student:
Name of the University:
Author’s Note:

2Communication
Identify and define the components of the communication process. Describe what managers
need to know in order to communicate effectively in the workplace.
An ideal manager will make sure that he is being very transparent and approachable by all his
employees. In other words, he will make sure that his employees are being able to understand
whatever he is trying to communicate. In other words, he will have to use both the means of
communication that is verbal and non-verbal (Dalton 2017). He will use all the possible
communication methods like conducting group meeting and speaking in it or by arranging for
personal or face to face interviews with all his employees, On the other hand, he will also have to
communicate by the written means of communication like emails, group chats, and others.
A good manager will have to keep in mind that different employees learn from different
means of communication. He will also have to keep in mind the cultural differences among his
co-workers or his employees ( Dasgupta, Suar and Singh 2014). In other words, he must avoid
using the business jargons that might hurt the sentiments or the emotions of some of his
employees (Jaques 2017). So, he will have to keep a proper control over the kind of language
that he is using. He cannot use language or any kinds of words that might create
misunderstandings among his employees. Managers have to keep a control over their body
language as well. This forms an important part of the communication style. They have to speak
with proper confidence and maintain a proper eye contact with their subordinates while speaking.

3Communication
Identify and define the barriers to effective communication. What can a manager do to
overcome these barriers?
Some of the barriers managers can face while communicating are the communication tools.
Often the social media tools or the electronic communication tools like emails, telephones,
WhatsApp group chats, and others go answered and unnoticed (Margerison 2017).
Overcome the barrier: The managers can overcome the same by making sure that his employees
are well informed about the information being circulated t them. This alert will help them to stay
awake and answer to the message that has been received by them.
Biasness is also one of the issues that managers might face. They might not pay attention to the
new employees thinking that they are the novice and are inexperienced.
Overcome the barrier: Managers must be impartial and keep an open mind. They must listen to
the argument of both the parties irrespective of their experience or time of service in the
organization. Managers must be good listeners and must allow all his employees to get a chance
of speaking.

4Communication
References
A. Dasgupta, S., Suar, D., & Singh, S. (2014). Managerial communication practices and
employees’ attitudes and behaviours: A qualitative study. Corporate Communications: An
International Journal, 19(3), 287-302.
Dalton, M., 2017. Men who manage: Fusions of feeling and theory in administration. Routledge.
Jaques, E., 2017. Requisite organization: A total system for effective managerial organization
and managerial leadership for the 21st century. Routledge.
Margerison, C.J., 2017. Managerial Consulting Skills: A Practical Guide: A Practical Guide.
Routledge.