This report examines the communication challenges faced by Process Leadership, focusing on the gaps between Baby Boomers, Generation X, and Millennials. The study analyzes survey findings to understand how communication preferences differ across generations, considering in-person meetings, email, and text messaging. It highlights that Baby Boomers prefer in-person meetings, Generation X favors email, and Millennials lean towards texting. The report provides recommendations to bridge these gaps, including understanding generational motivations, utilizing diverse communication tools, and implementing communication training and group sessions. The findings emphasize the importance of acknowledging generational differences in the workplace to establish more effective communication standards and improve overall organizational performance.
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