Report on Workplace Communication, Policies, and Legal Compliance

This report analyzes various aspects of workplace dynamics, including interpersonal styles, communication policies, consultation processes, cultural sensitivity, and networking strategies. It emphasizes the importance of strong decision-making, problem-solving, analytical, presentation, and team development skills for managers in the 21st century. The report also discusses key legal frameworks such as the Fair Work Act 2009, Work Health and Safety Act, and Anti-Discrimination Act, highlighting their roles in ensuring fair treatment, safety, and equality in the workplace. Furthermore, it explores the significance of cultural diversity, ethical values, and conflict resolution policies in fostering a positive and productive work environment. The report concludes with personal reflections on the benefits gained from completing the task, including the importance of trust, internal and external contacts, and effective interpersonal communication styles. Desklib provides access to this document and many others, offering students a comprehensive suite of AI-powered study tools to enhance their learning experience.

Short questions
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TABLE OF CONTENTS
Activity 1.........................................................................................................................................3
Activity 2.........................................................................................................................................4
Task 1s.........................................................................................................................................5
Task 2...........................................................................................................................................7
Task 3...........................................................................................................................................7
REFERENCES................................................................................................................................9
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Activity 1
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Interpersonal styles.
The policies, systems and procedures motivate the individual and people to work and develop the
interpersonal styles. This allows the people to establish the inter-personal relations with other
individual.
Communications
Policies, procedures and systems favour the people to interact with each other. This creates a
direct impact on the communications establish by stakeholders.
Consultation
Policies, procedures and systems also provide an emphasis on the consultation. In order to
achieve and approaching the aim and objectives consultancy are required to be taken from
experts contain special knowledge on subject matter (Al-Jabr and et.al., 2018).
Culture and social sensitivity
Policies, procedures and systems allow an individual to favour the culture and social sensitivity
in the society. These are the core values that allow the individual to get associated with the
culture a social aspect of society.
Networking
Procedures, systems and policies favour the individual to establishes a proper network with other
respective stakeholders.
Confucianist resolution
This is also required to effectively entertain and take on the benefits associated with the policies,
system and procedures undertaken.
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In the 21st century manager must adopt the strong decision-making skill. This is a key
functional area of the manager where different decisions are need to be taken by the designate as
a part of functional role and responsibility. Problem solving skill is another core skill that is
required in the current environment. Analytical skill is also necessary (Petrocchi and et.al.,
2019). Manager require to analysis the decisions taken in order to generate better results in the
future. Presentation skill is also necessary for the manager in current time. Manager require to
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present the development plans associated with the business and various strategic directions
finalized to ensure the further growth and development of business. Team development skill
favour the manager to establish an effective team that can perform any kind of role and
responsibility associated with the organization.
Activity 2
Fair work act 2009 is a legislative application that support the fair working practices for
employees at an organization. This legislation support the employer and employee relationship in
the country which empower to the fair treatment at a work place (Bukhari And et.al., 2021). This
further ensure proper entitlement of minimum wage payment, flexible working arrangements and
also fair treatment at a workplace. This practice also avoid discrimination happened at a
workplace. Fair work act cover all the key points that support the fair treatment with all
employees associated with any corporate organization.
Work health and safety act ensure the fact that organizations must assure a safe and
healthy culture at an organization. This is essential that all safety standards and health related
guidelines must cope up by the stakeholders to support the health and safety related requirements
of the employee at a workplace (Liu, Li and Hassall, 2021). Employer must ensure a safe culture,
environment, infrastructure and such related aspects that can favour to the employee to work
efficiently without compromising on any of the health requirements.
Anti discrimination act assure and avoid any form of discrimination at a work Place or anywhere.
This act protects the basic human rights of an individual or avoid any kind of partial treatment
occur with the individual. Different areas are covered in this that can promote discrimination in
any given ways which involve discriminations based on age, disability, race, sex, intersex status,
gender identity and sexual orientation. This act avoids all kinds of discrimination an individuals
face based on any given ways (Manoharan, Sardeshmukh and Gross, 2019). This act played a
significant role in providing an equal opportunity to all the people irrespective of any social and
economic background of the person. This act could support thee human right violation for the
individual and human being in society.
Gender quality is also one of the basic need of the society. In Australia equality act is
launched by the government that support the equal and fair treatment to all kinds of people and
human being. Irrespective to any social and economic class of a person this act make sure that
every person must get an equal treatment at a workplace or any other place. Gender equality
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support the equal development and growth opportunities to all people in society. Especially
women's could get the benefit of this legislation as earlier many women faced the issue of
unequal treatment at a workplace.
Harassment is one of the core issue face by human especially women in society. In the
face of law harassment is segregated into certain categories such as verbal or written harassment,
physical harassment and visual harassment. Law prohibit all these various kinds of harassment
with the human being. Harassment challenges the person both physically and mentally as well.
At a workplace this issue is huge as many people face this issue where they get harassed by the
senior employee or management. This act provides a complete legal support to the person facing
the issue of harassment of any kind.
Diversity plays an important role at a workplace. Organizations especially the
international companies try to establish a well diversified culture in the organization by
appointing employees across the globe. This practice plays a vital role in enhancing the overall
growth and development of the business entity. Diversity also reflect in practices adopted by the
organization. As employee from different part and region of the world contribute different ideas
that can favour to the business to satisfy its customer's requirements in the best way possible.
Task 1
Communication plays a vital role at workplace. Employees require communicating with
colleagues and management in order to channel the business operations in the best way possible.
At a workplace several roles employees are required to plat as a part of professional role and
responsibilities entertain by the human resources at an organization. Communication allows the
human resources to mitigate every individual role and responsibility at a workplace in the best
way possible. Roles and responsibilities attached with the work are also involved different
challenge that can only be solved with the proper use of effective communication practice.
Communication allows the individual to interact with all the stakeholders associated with the
organization.
For facilitating the employees contribution, manager of the company should implement
the method of monetary benefits and the same has been provided in front of entire workforce so
that that effective outcome can be generated (Waizenegger and et.al., 2020). As there are many
issues and in order to resolve the same, company should hire a team who can monitor the
changes so that effective outcome can be provided. With the help of this process, company’s
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employee got recognition and this in turn helps to create a better outcome and aid to stay them
connected with company for a longer term. By complying with this process, company can easily
improve the business performance and manage the ideas and information as well.
Each and every employee should learn from the feedback collected from their peers and
for that a 365 degree review system implemented within a company which actually evaluate the
proper performance of the employees and this in turn assist to let people understand about own
weakness (Debray, 2020). After collecting feedback, it is necessary to consult with the senior
managers so that they identify ways through which weakness can be resolved. That is why, it can
be stated that through an effective feedback, employees can improve their performance and learn
many things from it as well.
It is quite common in an organisation to have issues and to resolve the same, there is a
need to implement an effective strategy in which conflict resolution process need to be complied
which help to solve the issues. In this, a senior manager need to be involve that helps to create a
better outcome because the result need to be free from bias. Also, there are many solutions
provided in this process that can be used by the people. On the other side, to resolve the issues at
workplace, it is also suggested to referred the issue to its relevant personnel, it is so because they
can listen from both parties and then provide solution accordingly. In this way, the chances of
conflict can be minimise and implement effective outcome as well that assist to improve the
business performance.
In order to attain the goal of a company in a limited time frame, company form teams and
to manage the same there is a need to make good coordination between them. In this, use of
network can be beneficial because it provides support to the team and also determine the best
outcome for an organisation (Rezvani, Barrett and Khosravi, 2019). Also, to manage the same
there is a need to use Belbin theory which helps to identify the role of team members so that the
work can be assigned accordingly. This in turn assist to create a better outcome and improve the
business performance by working in a team where employees work with proper collaboration
and create a sense of team work among them. Overall, it can be stated that there is a need to
make improvement in this area because clashes and conflict may be arises in the business that
might affect the results in negative manner.
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Task 2
In a business, there is a need to comply with effective policies such as with the help of
cultural diversity company maintain the working environment and generate a better outcome. In
order to comply with cultural diversity, Equality Act need to be complied that provide equal
opportunity to all the employees and they are not discriminated on the basis of culture. Through
this, each individual has a right to work in a team in order to understand each other culture. If the
company is not complying with an act which reflect that company is not working in proper
manner and such policy might be deficient and that is why, in place of such Equality act need to
be complied (Mason and Minerva, 2020). On the other side, to run a business in a perfect
manner, there is a need to have proper ethical values which is concerned with data protection act
and respect of others. In many companies due to not complying with ethical values, business fall
and as a result, customer base decreases. In such issue, there is a need to comply with Data
protection act and a notice should be served which contain a detail of ethics that need to be
complied within a business.
In the workplace, it is common to have conflicts wither in between employee-employers,
employers-employees and senior manager-employees. At that time, there is a need to have a flow
or hierarchy which need to be followed while resolving the conflicts. The conflict might be
increases if the company do not have any policy and to resolve the same, resolution policy need
to be formulated that helps to improve the conflicts (Chistyakova, Cole and Johnstone, 2018).
That is why, it can be stated that due to resolve the conflicts within a company, a policy need to
be adhere by the individual so that effective outcome can be generated.
Task 3
While completing the above task, it has been analysed that I gain benefits regarding the
same which included there is a need to have trust between the employees so that the working
environment of the company can be managed. Along with this, it can be stated that there is a
need to manage internal as well as external contacts which in turn help to improve the relation
with other company so that effective outcome can be generated. Also, it can be stated that in
order to meet the objectives of a company there is a need to meet own interpersonal
communication style so that effective outcome can be generated and this in turn causes positive
impact over the business as well. Through this skill, I can also manage the work in future and it
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will assist to create a better outcome in near future as well. That is why, it can be stated that the
overall experience while completing the task is good because it helps me to improve the learning
and improve skills in order to fight with new challenge as well. Thus, it assist to meet the
organisation goal by improving the knowledge and assist to work in a culturally diversified
working environment.
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REFERENCES
Books and Journal
Al-Jabr, H. and et.al., 2018. Patient feedback questionnaires to enhance consultation skills of
healthcare professionals: a systematic review. Patient Education and
Counseling. 101(9). pp.1538-1548.
Bukhari, S. K. U. S. And et.al., 2021. Exploring managerial skills of Pakistan Public
Universities (PPUs)’middle managers for campus sustainability. Journal of Sustainable
Finance & Investment. pp.1-19.
Chistyakova, Y., Cole, B. and Johnstone, J., 2018. Diversity and vulnerability in Prisons in the
context of the Equality Act 2010: the experiences of Black, Asian, Minority Ethnic
(BAME), and Foreign National Prisoners (FNPs) in a Northern Jail. Prison Service
Journal. 235. pp.10-16.
Debray, C., 2020. Managing rapport in team conflicts. Politeness in Professional Contexts. 311.
p.129.
Liu, Q., Li, X. and Hassall, M., 2021. Regulatory regime on coal Mine Safety in China and
Australia: Comparative analysis and overall findings. Resources Policy. 74. p.101454.
Manoharan, A., Sardeshmukh, S. R. and Gross, M. J., 2019. Informal diversity management
practices and their effectiveness: In the context of ethnically diverse employees in
hotels. International Journal of Hospitality Management.181-190.
Mason, A. and Minerva, F., 2020. Should the Equality Act 2010 Be Extended to Prohibit
Appearance Discrimination?. Political Studies, p.0032321720966480.
Petrocchi, S. and et.al., 2019. Interpersonal trust in doctor-patient relation: Evidence from
dyadic analysis and association with quality of dyadic communication. Social science &
medicine. 235. p.112391.
Rezvani, A., Barrett, R. and Khosravi, P., 2019. Investigating the relationships among team
emotional intelligence, trust, conflict and team performance. Team Performance
Management: An International Journal.
Waizenegger, L. and et.al., 2020. An affordance perspective of team collaboration and enforced
working from home during COVID-19. European Journal of Information
Systems. 29(4). pp.429-442.
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