CHCMGT005: Facilitate Workplace Debriefing and Support Processes

This assignment provides solutions to questions related to CHCMGT005 Facilitate workplace debriefing and support processes. It covers topics such as the difference between chronic and acute stress, recognizing stress and burnout in workers, impacts of grief and bereavement, guidelines for planning a debriefing, the timing of debriefing after an incident, methods for facilitating open discussion, and techniques for encouraging exploration and reflection of emotions during debriefing. The solutions reference cognitive psychology and Japanese pop culture icons, demonstrating a broad understanding of the subject matter. Desklib is the perfect platform to find more solved assignments and past papers.

CHCMGT005
Student Assessment
Task One: Questions

CHCMGT005 – Student Assessment – Task One: Questions (V.1 – 192501)
Final Assessment
This final assessment is for the unit CHCMGT005 Facilitate workplace debriefing and support
processes.
An assessor will review the work you have completed and determine if you have satisfied the
assessment requirements for this unit.
Submitting Assessments
 You must submit your completed assessments to your assessor. Instructions on what to submit
are detailed in each assessment task.
 Each assessment task you submit must have a signed cover sheet. Otherwise, the assessment
will not be accepted. Cover sheets are provided for each of the assessment tasks.
 When assessments have been completed, your assessor will provide you with feedback.
 When all assessments are completed and assessed, your assessor will provide you with a
Record of Outcome.
 If you believe your assessment result is not right, you should discuss this with your assessor.
They will direct you to your Student Handbook and/or Acknowledge Education’s Policies and
Procedures which will have information about how to appeal an assessment result.
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CHCMGT005 – Student Assessment – Task One: Questions (V.1 – 192501)
 Make sure you read through the document on the following page and understand what the
assessment requires from you before signing the agreement.
 Please sign the Assessment Plan and Agreement on the following page, and submit it with
your assessment. Assessments will not be accepted until this signed form is returned to your
assessor.
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CHCMGT005 – Student Assessment – Task One: Questions (V.1 – 192501)
Assessment Plan and Agreement
Students to “tick” the following statements and sign this agreement:
☐ I agree that the purpose and steps for this assessment have been explained to me.
☐ I have discussed with my trainer/assessor any special needs that I require to complete these
assessments.
☐ My Trainer/assessor has discussed the assessment marking guide with me.
☐ The opportunities to re-attempt the assessment, if required, have been discussed with me.
☐ I understand that I have the right to request for an appeal if I am unsatisfied with the assessment
results.
☐ I have accessed and understood the general assessment information that has been provided to me.
☐ I have been given sufficient time to complete these assessments.
Qualification Title
Unit Code
Unit Title
Student Name
Student ID
Student Email
Student Signature
Date
Assessor Name
Campus ☐ Melbourne ☐ Sydney ☐ Perth
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CHCMGT005 – Student Assessment – Task One: Questions (V.1 – 192501)
To reach competency in this unit you need to satisfactorily complete the below three assessment
tasks.
Assessment Task Due Date
1. Questions Week 6
2. Case
Study/Project
Week 7
3. Observation Week 8
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CHCMGT005 – Student Assessment – Task One: Questions (V.1 – 192501)
Assessment Task 1: Questions
Student Assessment Instructions
 This is a written assessment. All questions must be answered for this assessment.
 This written assessment will need to be completed again if it is incomplete or without
satisfactory performance, after further training support. This may be to focus on question
areas not achieved in the prior attempt at the assessment.
 The written assessment may be re-attempted on one further occasion (maximum of three
attempts).
 This is an open book assessment.
 Respond to all questions in the spaces provided.
 You must answer all questions correctly for this assessment to be completed satisfactorily.
Ask your assessor to clarify any aspect you are unsure about in this assessment task.
Required Resources
 You will need to have access to relevant legislation, standards and codes, industry practices.
Evidence
 You must submit the completed assessment cover sheet and your answers to your assessor,
either by handing in written responses or by online submission within the allocated time.
 Ensure you keep a copy of your submitted work. Assessments submitted without a completed
cover sheet will not be accepted.
When and where will this assessment take place?
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CHCMGT005 – Student Assessment – Task One: Questions (V.1 – 192501)
 Your assessor will provide you with the due date, which can be recorded in the assessment
plan.
 Your assessor may also specify the length of time allowed and the expected word count, if
applicable.
What if the assessment is not suitable?
 If you are unable to provide sufficient evidence with the written assessment method, your
assessor may be able to provide you with an alternative method. Discuss this with your
assessor.
What happens if your answers are not satisfactory?
 If any of the assessment responses are not satisfactory, your assessor will provide you with
feedback. You may need to resubmit some or all the questions. Your assessor will explain the
details for your reassessment.
 In most cases, you will be allowed a maximum of three attempts.
 If you are not satisfied with your assessment result, you have the right to lodge an appeal. Ask
your assessor or contact the Course Coordinator for more information.
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CHCMGT005 – Student Assessment – Task One: Questions (V.1 – 192501)
Question 1 What is the difference between chronic stress and acute stress? List one possible
impact of each.
Answer Chronic stress is long-standing stress whereas acute stress is any stress one
undergoes from for a short epoch of time. Chronic stress can lead to long-term
heart diseases. Acute stress may result in abnormal blood pressure.
Result Satisfactory ☐ Not Satisfactory ☐
Question 2 How might you recognise that a worker you are supervising is experiencing
stress and burnout? Describe the support you could provide to ensure the worker
fulfils their duty-of-care obligations. Refer to two effective communication skills
in your answer.
Answer A worker experiencing stress may be restless and in some cases tend to have
aggressive behaviour or withdrawal issues. Such a person may be taken through
guidance and counselling to determine the cause of stress and find possible
solutions. One should be empathetic with them and observe their body cues for a
deeper understanding.
Result Satisfactory ☐ Not Satisfactory ☐
Question 3 Describe two impacts of grief, and what a work team could do to prepare for grief
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CHCMGT005 – Student Assessment – Task One: Questions (V.1 – 192501)
and bereavement in their line of work.
Answer Inability to participate in day to day activities such as going to school or work.
Mental health problems if grief is untreated.
A work team could learn to accept the loss, organize for cover and sign up for
support in case one is bereaved.
Result Satisfactory ☐ Not Satisfactory ☐
Question 4 List two guidelines that organisational protocols may provide when you are
planning and preparing for a debriefing.
Answer Avoid providing prescriptive advice by not comparing the bereaved situation
with a similar one and also avoid the use of ‘you should’.
Elude empty verses for example ‘I know what you are going through’ or ‘time
heals’.
Result Satisfactory ☐ Not Satisfactory ☐
Question 5 How soon should debriefing occur after an incident? Explain your reasons.
Answer It should occur as soon as possible after the occurrence of an incident, almost
immediately. This is because it relieves immediate stress and also prevent stress
from escalating to fatal levels.
Result Satisfactory ☐ Not Satisfactory ☐
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CHCMGT005 – Student Assessment – Task One: Questions (V.1 – 192501)
Question 6 Explain two methods for facilitating open discussion when conducting a
debriefing and two techniques for making the environment safe for discussion.
Answer Talk with people and not at people as this invites them to the conversation
naturally.
Use a unbiased reply to remarks as this encourages more people to open up and
share ideas.
Ask a lot of open-ended questions since they provide better awareness for
persons to take part in a give-and-take discussion.
Make it tranquil for individuals to perceive and see each other by sitting in a
sphere and moving inwardly as this prevents distraction and makes people
attentive.
Result Satisfactory ☐ Not Satisfactory ☐
Questio
n 7
Provide an example of a technique that can be used during debriefing that will encourage
the exploration and reflection of emotions related to the incident.
Answer Debriefing enquiring ought not to centre on individual emotions for way so long,
however let the person to concede that they happen and that they are probable to be
mutual with others who went through a similar incident.
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CHCMGT005 – Student Assessment – Task One: Questions (V.1 – 192501)
References
1. Eysenck, M. W., & Keane, M. T. (2015). Cognitive Psychology : A Student’s
Handbook (Vol. Seventh edition). Hove, East Sussex: Psychology Press.
Retrieved from http://search.ebscohost.com/login.aspx?
direct=true&db=nlebk&AN=955932&site=ehost-live
2. Tsutsui, W. M., & Itō, M. (2006). In Godzilla’s Footsteps : Japanese Pop Culture
Icons on the Global Stage. New York: Palgrave Macmillan. Retrieved from
http://search.ebscohost.com/login.aspx?
direct=true&db=nlebk&AN=188822&site=ehost-live
Result Satisfactory ☐ Not Satisfactory ☐
Assessor Name
Assessor Signature
Student Name
Student Signature
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