Analysis of Workplace Problems: Problem Solving and Decision Making

This report delves into workplace problem-solving and decision-making processes, focusing on issues faced by organizations like Tesco. It identifies key problems such as work pressure, low motivation, communication gaps, and discrimination, analyzing their causes and effects. The report outlines a planning process, including problem identification, objective setting, and evaluation of alternative solutions. It utilizes a GRID analysis to determine the best alternative, which is identified as training and development programs. The report also discusses implementation strategies, such as face-to-face lectures, e-learning, and group discussions, as well as success indicators to measure the effectiveness of the chosen solution. The conclusion highlights the importance of the planning process and the selection of appropriate alternatives, emphasizing the role of indicators like cost, time, and return on investment in measuring the success of business decisions and improving employee performance and overall organizational productivity. The report also references various academic sources to support its analysis and recommendations.