Equality and Diversity in the Workplace: Morrisons Case Study Report

This research report investigates the impact of workplace discrimination on employee performance, using Morrisons as a case study. The report begins with an introduction, outlining the research topic, aims, objectives, rationale, and research questions. A comprehensive literature review explores the importance of equality, the impact of discrimination on productivity, and strategies to promote equality. The methodology section details the research philosophy, approaches, and methods, including the use of a quantitative research method and a questionnaire. Data analysis and interpretations are provided, followed by research outcomes, findings, and recommendations for alternative research methodologies. The report concludes with a reflection on the research and provides recommendations for promoting equality in the workplace. The study utilizes both primary and secondary sources of data collection and employs simple random sampling with questionnaires administered to 30 respondents from Morrisons. The research questions address the importance of equality, the impact of discrimination, and strategies for promoting it.

Unit 11 - Research
Project

Table of Contents
Chapter 1: Introduction....................................................................................................................1
Research Topic: Equality and diversity in the workplace. A case study on Morrisons...................1
Research aim and objectives..................................................................................................1
Rationale for research.............................................................................................................1
Research questions.................................................................................................................1
Chapter 2: Literature review............................................................................................................2
Chapter 3: Research methodology...................................................................................................4
Chapter 4: Data analysis and interpretations...................................................................................7
Chapter 5: Research Outcomes......................................................................................................10
Research findings.................................................................................................................10
Chapter 6: Reflection & recommendation for alternative research methodology.........................12
Reflection on current research method.................................................................................12
Recommendation for alternative research methodology......................................................12
Chapter 7: Conclusion....................................................................................................................12
Chapter 8: Recommendation..........................................................................................................13
REFERENCES..............................................................................................................................14

Chapter 1: Introduction
Research Topic: Equality and diversity in the workplace. A case study on
Morrisons.
Research aim and objectives
Research aim
The main aim of conducting current investigation is, “To determine the impact of
workplace discrimination on employee's performance. A research work conducted on Morrisons.
Research Objectives
The main objectives behind conducting current research work Morrisons orgnisation are
stated as follows:
 To study the importance of concept of equality for an organisation.
 To examine the impact of workplace discrimination on performance of workers.
 To determine the various strategies that could be use by managers of Morrisons to
promote equality at workplace.
Rationale for research
The selection of current resrch topic is rationale from professional view point of researcher
as it facilitates better information about workplace discrimination and also leads to creation of
equality at workplace. Further, selection of current research topic is also vital and crucial from
the personal perspective of researcher as it would lead to better development of skills and also
meet its educational background.
Research questions
The main issues and research questions that are evaluated with the help of current
investigation are written below:
 Why concept of equality is vital and important for an organisation?
 What impact could be lead by workplace discrimination on performance of workers?
 Which are the various strategies that could be use by managers of Morrisons to promote
equality at workplace?
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Chapter 2: Literature review
A Literature review is conceptual process of summary and description about the research
topic on the basis of review of scholarly paper and articles, books and online websites which are
relevant resources through particular research (Ying Liao and et. al.., 2017). It helps to determine
the research requirement and determining the nature of current research approaches topics as the
determination of workplace discrimination on employee’s performances with the context of
Morrisons company perspective.
A) To understanding the importance of concept of equality for an organization
According to the opinion of Rose Johnson, 2017. The background of equality is the
facilitates the equal opportunity in the workplace towards the employees with the perspective of
assignments allotted where the managers evaluate the performances (Stypinska and Turek,
2017). It is very essential of equal workplace environment through which workforce gets the
sense of satisfaction in the approaching task. The equality in the organisation that it facilitates the
equal opportunity towards the employees as in task or assignments in which they can contributes
their skills and knowledge where they can improvised their productivity. As the context of the
retail industry they enhanced the mobility of equality in their premises through the understanding
of equality which promotes the federal law, eliminate the discrimination in the workplace order
under the Equal Employment Opportunity Act. Many of the organisation owns the works on
equality at workplace as they did not promote to recruit the employee in gender or religion base,
the only agenda is to making evaluated the employees as per the qualification and other
competencies. On other terms if workers are disabled due to paramedic causes as their job still
be protected as under the employment equality law as the company having a workplace equality
in their premises.
B) To evaluate the impact and the importance of the workplace discrimination on the
employee’s productivity as well as in the performance perspective.
According to the Tia Benjamin, 2017. To scrutinize the significance of influence as of workplace
discrimination is only arises when the individual is mapped its performances on the basis of
gender and religion or other segments, which is not appropriate as well as it gets negative
procedure of tradition as to mapped the employees on the basis of wrong judgements (Pass,
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2018). As with the context of Morrisons company the equality discrimination having the
importance on employee’s productivity an performance perspective are as follows:
Having the nature of accomplish the work commitment : Employee who frequently
observe the regular discrimination are more likely to leave eth business, increasing the sales and
turnover level. Although some involuntary turnover by firing poor performers. Through
recruiting and training of new and existing employees is to comprising the skills and knowledge
where it helps to organisation to managing the effective workforce (DeSouza, Wesselmann and
Ispas, 2017). Due to the workplace discrimination it can affect the hiring process when it
selected the wrong candidate for the organisation. Commitment and loyalty are based on work in
the under of workplace equality to offers the platform in which each employee performance is
mapped through the mangers.
Reputation and Recruitment: Having the presence of discriminatory practises can affect
the company’s reputation within the community that is serves by the certain group of people
based on the demographic factor such as gender, age, culture, caste and religion etc. Therefore
the reputation are sometimes judge through upper caste and lower caste where the discrimination
create the conflicts between them but where the customer directly discriminates the customers
against. In recruitment the candidate also has to suffer form the discrimination in terms of
qualification, gender, age and other factor on which specially women have to suffer through
gender discrimination in workplace by assuming from managers that women are not eligible to
handle the operation or administrative work.
C) To evaluating the various strategies which could the Morrisons company to deal with issues of
workplace discrimination to promote equality in workplace.
With the perspective of the Diane Lynn, 2018. As with the interpretation of workplace
discrimination facing by employees as to enhanced the promotes the various strategies on the
circulation of equality in workplace by making the positivity environment where employees get
satisfaction in working aspects not to get demoralised (Truxillo and et. al .., 2017). As with the
perspective of Morrisons company’s employees are having a good relationship with peers not
allowing any type of negativity in terms of violence and try to motivate employees for providing
the equal opportunities where they can contributes skills and knowledge and promote their identify
through their performances. Diversity and equality are the procedure through the healthy and
growing company. Getting employing people of all genders and other races or castes are make
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organization stronger and effective. There are strategies to promote the workplace equality in the
organization which can create the positive influence in the premises are as follows:
Establishment the presence of equality compliances: There should be effective
compliances which emphasis about the equality in workplace in terms of opportunities is open to
everyone with strict rules and regulation as follows and making the organization fully
compliance oriented and work-related decisions on the respective with promotions, training,
allocating work etc (Gowan and Teal, 2016).
Identify the unwanted biasness: As in the organization attention it is a regular or
frequently practice that discrimination and biasness are pursuing on the basis of gender and this
type of discrimination is work on the context of disability, gender, reassignment, marriage,
orientation or sexual factor can impact on the them.
Chapter 3: Research methodology
A Research methodology is generally provides about the information about the various data
on which method is used to analyze and interpretation.
Research Philosophy as it contain two main research philosophy that can be used by
researcher as Positivism is the focuses into predicting in outcomes assumptions (Boncori, Sicca
and Bizjak., 2019). Positivism Method is also known as Scientific method on which it comprises
the data into detailed interpretation and mapped in a high structure which is making any effect on
researcher’s values and behavior. Interpretivism it is the philosophy is used by the researcher
who are concerned with collecting and gathering the precious data which is having an
influencing power. As for this research there is used of Positivism philosophy is selected as it
provides the predicting of research data and generates the right form of conclusion on the basis
of important aspect while Interpretivism will not be suitable as it would only provide the
subjective data (Yoshimura, Bakolis and Henderson., 2018).
Research Approaches procure the two types of approaches are Deductive includes the
selecting theory, developing from the hypothesis as per the data collection and evaluation on the
basis of the given hypothesis and Inductive is the main considered the new upcoming theory
which emerge from the data (Ngo, 2017). It provides a more logical process in which multiple
assumption and premises are involved. As per two research approaches the selection of
Deductive approach where it provides the optimum selective theory which is scrutinized from
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hypothesis with proper evaluation while inductive will generates only the outsourced logical
process of data information which will not be suitable for this research.
Research Method is the having two method that are Qualitative Method assorting of this
method is considered by researcher looking for in dept knowledge of data which allows detailed
information and Quantitative Method data is gathered in form of numeric and arithmetic form
and only reflects the statically representation of data that also comprises about the reviews of
respondent. For the above research method discussion there is assorting of Quantitative research
method is selected where it provides the numeric and statistical framework of data where it
optimise to leads for questionnaire while the use of Qualitative research method will not
considered as it will only focus into detailed information which will not relevant towards the
research (Ghumman and Ryan, 2018).
Gantt chart is comprising about a horizontal graphical representation which provides the
different form of facts and figures through bar graphs which shows the simplicity of research
(Morse, 2019).
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Sources of Data Collection contains two types of data collection are Primary Sources data
is been collected through self efforts as well as it major role to construct the questionnaire and
Secondary resources data is been scrutinized from others information data that having existence
already. As researcher is obtain the use of both primary and secondary source of data collection
where the primary source is helps to making the formation of questionnaires through support by
quantitative research method and secondary source helps to collecting the information to
evaluate the finding of primary data.
Sampling data is the choose the observation of pre determined data through big population.
As for this research there is use of simple random sampling where it facilitates to generates the
chances for all observation and selection which is completely depend on the basis of probability.
The instrument used in this sampling criteria is Questionnaire, where the respondent are 30 from
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Morrisons company (Sharma and Man, 2018). A Questionnaires is a written document where the
set of question are linked between research topic.
Questionnaire
Q1) Do you having any implication regarding the impact of workplace discrimination on
employee's performance?
a) Yes
b) No
c) Neutral
Q2) As per your opinion, which one is the most vital reason for enhanced workplace
discrimination at workplace of an organisation?
a) Ignorance about other employees cultures and ethnicities
b) Biased behaviour and nature of top authority and managers
c) Lack of empathy
Q3) What is your viewpoint regarding the level of workplace discrimination that is
currently prevailing within Morrisons orgnisation?
a) Low
b) Medium
c) High
Q4) As per you experience, what overall impact is lead by workplace discrimination on on
performance of workers and employees within Morrisons?
a) Positive
b) Negative
c) Neutral
Q5) What are the main negative impacts and consequences that are associated with high
level of workplace discrimination?
a) Felling of stress and anxiety
b) loss of self control and enhanced conflicts
c) Reduction in production and motivation level
Q6) Why concept of equality is important and necessary for an organisation?
a) Enhanced production and creativity
b) Higher job satisfaction and motivation
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c) Retention of talented employees
d) Enhanced bonding and commitment level
Q7) Which one is the most viable strategy out of these various strategies that could be use
by managers of Morrisons to promote equality at workplace?
a) Effective communication and participation
b) Creation of inclusive culture
c) Fair HR practises
d) Compliance with equality act, 2010
Q8) Any further recommendations for Morrison organisation to create and promote
equality at its workplace?
Ethical Consideration: the data has been collected through the sources from primary and
secondary applying the different types of approaches and philosophies which helps to provides
the authentic and factual data which helps to completion of research, all data are scrutinized in a
confidential as well as the reviews of the employers reviews are considered to making assure to
not disclosed as it only implement for the research purposes (Rajendran, Farquharson and
Hewege, 2017).
Chapter 4: Data analysis and interpretations
For effective and more better analysis and interpretation of data collected for current
investigation with the help of questionnaire, use of pie charts along with frequency spreadsheet
had been made a presentation and discussion of which is provided below:
Theme 1: Impact of workplace discrimination on employee's performance
Q1) Do you having any implication regarding the impact of
workplace discrimination on employee's performance?
Frequency
a) Yes 26
b) No 3
c) Neutral 1
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Interpretation
It has been analysed with respect to current investigation that 26 participants from a total
30 employees of Morrisons were having implication regarding the impact of workplace
discrimination on employee's performance where as 3 seemed unaware about this concept along
with one other participant who was neutral regarding impact of workplace discrimination.
Theme 2: Vital reason for enhanced workplace discrimination
Q2) As per your opinion, which one is the most vital reason for
enhanced workplace discrimination at workplace of an organisation?
Frequency
a) Ignorance about other employees cultures and ethnicities 12
b) Biased behaviour and nature of top authority and managers 10
c) Lack of empathy 8
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Interpretation
Workplace discrimination has become a common part of a workplace and it has been find
out from current investigation that the most vital reason for enhanced workplace discrimination
at workplace of an organisation consists of ignorance about other employees cultures and
ethnicities as supported by 12 participants where as 10 employees of Morrisons of supported
biased behaviour and nature of top authority and managers. Beside this, 8 respondents were also
there who favoured Lack of empathy as one of the most vital reason for enhanced workplace
discrimination at workplace.
Theme 3: Level of workplace discrimination that is currently prevailing within Morrisons
Q3) What is your viewpoint regarding the level of workplace
discrimination that is currently prevailing within Morrisons
organisation?
Frequency
a) Low 5
b) Medium 15
c) High 10
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