Literature Review: Workplace Diversity and Organizational Performance
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This literature review examines the impact of workplace diversity on organizational performance, drawing on several academic journal articles. The review explores various dimensions of diversity, including gender, cultural background, and age, and their influence on factors such as employee motivation, organizational culture, and overall business outcomes in international markets. The paper discusses the methodologies employed by the cited authors, including mixed methods and quantitative approaches, and presents a comparative analysis of their findings. The review highlights the significance of workplace diversity in fostering a positive organizational culture and achieving organizational goals, emphasizing that diversity is a key driver of performance in today's global business environment. The review also includes a critical analysis of the strengths and weaknesses of the arguments presented by the authors, and provides concluding remarks regarding the importance of workplace diversity for organizational success.

Running head: WORKPLACE DIVERSITY AND ORGANIZATIONAL PERFORMANCE
THE IMPACT OF WORKPLACE DIVERSITY ON ORGANIZATIONAL PERFORMANCE –
A LITERATURE REVIEW
Name of the Student
Name of the University
Author Note
THE IMPACT OF WORKPLACE DIVERSITY ON ORGANIZATIONAL PERFORMANCE –
A LITERATURE REVIEW
Name of the Student
Name of the University
Author Note
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THE IMPACT OF WORKPLACE DIVERSITY ON ORGANIZATIONAL
PERFORMANCE
Introduction
The following paper attempts a review of the existing literature in the matters that are
related to the overall development and the management of the concerned organizational
performance in relation to the maintenance of the diversity within the given workplace. The
paper discusses the various themes that are related to the impact of the diversity within the
organization in terms of the performance as have been demonstrated by the concerned
organization within the various international markets wherein the concerned business
organization has been active.
Objectives
Leslie (2017) highlights the various issues that are related to the ethnic diversity that is
maintained within the organization and the effects of the same on the overall performance of the
company. The researches that have been undertaken by Selvaraj (2015) highlight the various
areas of employee diversity as is maintained within the organization with regards to the
performance of the organization within the international markets.
Methods
The arguments by Leslie (2017) highlight the use of the mixed methods in the
determination of the importance of the diversity within the organization. On the other hand,
Selvaraj (2015) implements the quantitative methods for the analysis of the data that had been
collected by the authors.
Findings and discussion
THE IMPACT OF WORKPLACE DIVERSITY ON ORGANIZATIONAL
PERFORMANCE
Introduction
The following paper attempts a review of the existing literature in the matters that are
related to the overall development and the management of the concerned organizational
performance in relation to the maintenance of the diversity within the given workplace. The
paper discusses the various themes that are related to the impact of the diversity within the
organization in terms of the performance as have been demonstrated by the concerned
organization within the various international markets wherein the concerned business
organization has been active.
Objectives
Leslie (2017) highlights the various issues that are related to the ethnic diversity that is
maintained within the organization and the effects of the same on the overall performance of the
company. The researches that have been undertaken by Selvaraj (2015) highlight the various
areas of employee diversity as is maintained within the organization with regards to the
performance of the organization within the international markets.
Methods
The arguments by Leslie (2017) highlight the use of the mixed methods in the
determination of the importance of the diversity within the organization. On the other hand,
Selvaraj (2015) implements the quantitative methods for the analysis of the data that had been
collected by the authors.
Findings and discussion

2
THE IMPACT OF WORKPLACE DIVERSITY ON ORGANIZATIONAL
PERFORMANCE
The articles in discussion attempt a discussion on the various impacts of the employee
diversity maintained within the organization on the performance of the organization in the given
international markets. The workplace diversity as discussed by … refers to the diversification of
the workforce within the organization on the basis of the gender of the employees within the
organization, the cultural background and the age of the employees. The researches by Ali, Metz
and Kulik (2015) and Obeidat, Mitchell and Bray (2016) further highlight the fact that the
diversity within the organization is necessary in order to help in the maintenance of the
motivational measures that are implemented within the organization in order to help the
workforce achieve the various goals that have been set by the organizational management. Hsiao,
Auld and Ma (2015) opine that the workplace diversity within the organization assists the
concerned organization in the overall development of the issues that are presented within the
organization as well as within the various markets within the organization. The workplace
diversity, as discussed by the various authors like Hewlin, Dumas and Burnett (2017) tend to
deal in the improvement of the overall organizational performance. The employee diversity
within the organization further help in the maintenance of the organizational culture within the
international markets. The organizational culture as opined by Alhejji et al. (2016) refers to the
assumptions, beliefs, core values as well as the interactional techniques as are undertaken by the
concerned organizational workforce. Roberson, Ryan and Ragins (2017) further state that the
organizational culture is inclusive of the psychological as well as the social factors that are
maintained within the organization. The opinions of Kim et al. (2015) highlight the fact that the
maintenance of the organizational culture is majorly dependent on the maintenance of the
diversity within the organization as well.
Article Conclusion
THE IMPACT OF WORKPLACE DIVERSITY ON ORGANIZATIONAL
PERFORMANCE
The articles in discussion attempt a discussion on the various impacts of the employee
diversity maintained within the organization on the performance of the organization in the given
international markets. The workplace diversity as discussed by … refers to the diversification of
the workforce within the organization on the basis of the gender of the employees within the
organization, the cultural background and the age of the employees. The researches by Ali, Metz
and Kulik (2015) and Obeidat, Mitchell and Bray (2016) further highlight the fact that the
diversity within the organization is necessary in order to help in the maintenance of the
motivational measures that are implemented within the organization in order to help the
workforce achieve the various goals that have been set by the organizational management. Hsiao,
Auld and Ma (2015) opine that the workplace diversity within the organization assists the
concerned organization in the overall development of the issues that are presented within the
organization as well as within the various markets within the organization. The workplace
diversity, as discussed by the various authors like Hewlin, Dumas and Burnett (2017) tend to
deal in the improvement of the overall organizational performance. The employee diversity
within the organization further help in the maintenance of the organizational culture within the
international markets. The organizational culture as opined by Alhejji et al. (2016) refers to the
assumptions, beliefs, core values as well as the interactional techniques as are undertaken by the
concerned organizational workforce. Roberson, Ryan and Ragins (2017) further state that the
organizational culture is inclusive of the psychological as well as the social factors that are
maintained within the organization. The opinions of Kim et al. (2015) highlight the fact that the
maintenance of the organizational culture is majorly dependent on the maintenance of the
diversity within the organization as well.
Article Conclusion
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THE IMPACT OF WORKPLACE DIVERSITY ON ORGANIZATIONAL
PERFORMANCE
The articles in discussion highlights the issues that are related to the implementation of
the workplace diversity within the organization helps in the overall development of the
organizational performance. The concerned organization performance within the given
international as well as global markets is highly dependent on the diversity that is maintained
within the organization as well. The implementation of the workplace diversity within the
organizational workforce further helps in the maintenance of the issues that are faced by the
given organization within the given international markets as well.
Comparative Analysis
According to Hassan, Marimuthu and Johl (2015), the workplace diversity refers to the
diversification of the workforce within the organization on the basis of the gender of the
employees within the organization, the cultural background and the age of the employees.
Shemla et al. (2016) argue that the diversity within the organization is necessary in order to help
in the maintenance of the motivational measures that are implemented within the organization in
order to help the workforce achieve the various goals that have been set by the organizational
management. Lu et al. (2015) further seconds the fact that the workplace diversity is extremely
important in terms of the issues that are highlighted in terms of the resolution of the issues that
are faced by the given organizations as well. Kim and Schachter (2015) and Sykes and
Venkatesh (2017) opine that the workplace diversity within the organization assists the
concerned organization in the overall development of the issues that are presented within the
organization as well as within the various markets within the organization. The workplace
diversity, as discussed by the various authors like Sharma, Sharma and Agarwal (2016) tend to
deal in the improvement of the overall organizational performance. The other area that is highly
affected by the inclusion of the diversity within the workplace refer to the maintenance of the
THE IMPACT OF WORKPLACE DIVERSITY ON ORGANIZATIONAL
PERFORMANCE
The articles in discussion highlights the issues that are related to the implementation of
the workplace diversity within the organization helps in the overall development of the
organizational performance. The concerned organization performance within the given
international as well as global markets is highly dependent on the diversity that is maintained
within the organization as well. The implementation of the workplace diversity within the
organizational workforce further helps in the maintenance of the issues that are faced by the
given organization within the given international markets as well.
Comparative Analysis
According to Hassan, Marimuthu and Johl (2015), the workplace diversity refers to the
diversification of the workforce within the organization on the basis of the gender of the
employees within the organization, the cultural background and the age of the employees.
Shemla et al. (2016) argue that the diversity within the organization is necessary in order to help
in the maintenance of the motivational measures that are implemented within the organization in
order to help the workforce achieve the various goals that have been set by the organizational
management. Lu et al. (2015) further seconds the fact that the workplace diversity is extremely
important in terms of the issues that are highlighted in terms of the resolution of the issues that
are faced by the given organizations as well. Kim and Schachter (2015) and Sykes and
Venkatesh (2017) opine that the workplace diversity within the organization assists the
concerned organization in the overall development of the issues that are presented within the
organization as well as within the various markets within the organization. The workplace
diversity, as discussed by the various authors like Sharma, Sharma and Agarwal (2016) tend to
deal in the improvement of the overall organizational performance. The other area that is highly
affected by the inclusion of the diversity within the workplace refer to the maintenance of the
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THE IMPACT OF WORKPLACE DIVERSITY ON ORGANIZATIONAL
PERFORMANCE
organizational culture within the organization. Hunt, Layton and Prince (2015) opines that the
maintenance of the proper diversity within the organization helps in the improvement as well as
the proper maintenance of the organizational culture. The organizational culture as opined by
Noe et al. (2017) refers to the assumptions, beliefs, core values as well as the interactional
techniques as are undertaken by the concerned organizational workforce. Jansen et al. (2016)
further state that the organizational culture is inclusive of the psychological as well as the social
factors that are maintained within the organization. The opinions of Guillaume et al. (2017)
highlight the fact that the maintenance of the organizational culture is majorly dependent on the
maintenance of the diversity within the organization as well. The implementation as well as the
maintenance of the organizational culture helps in the overall resolution of the issues as well as
the maintenance of the overall performance of the organization in the given industry.
Critical Analysis
Ukil (2016) argue that the diversity within the organization is necessary in order to help
in the maintenance of the motivational measures that are implemented within the organization in
order to help the workforce achieve the various goals that have been set by the organizational
management. Mitchell et al. (2015) further seconds the fact that the workplace diversity is
extremely important in terms of the issues that are highlighted in terms of the resolution of the
issues that are faced by the given organizations as well. The organizational culture as opined by
Mawdsley and Somaya (2016) refers to the assumptions, beliefs, core values as well as the
interactional techniques as are undertaken by the concerned organizational workforce. Schwab et
al. (2016) further state that the organizational culture is inclusive of the psychological as well as
the social factors that are maintained within the organization. The opinions of Lăzăroiu (2015),
as seconded by Downey et al. (2015), highlight the fact that the maintenance of the
THE IMPACT OF WORKPLACE DIVERSITY ON ORGANIZATIONAL
PERFORMANCE
organizational culture within the organization. Hunt, Layton and Prince (2015) opines that the
maintenance of the proper diversity within the organization helps in the improvement as well as
the proper maintenance of the organizational culture. The organizational culture as opined by
Noe et al. (2017) refers to the assumptions, beliefs, core values as well as the interactional
techniques as are undertaken by the concerned organizational workforce. Jansen et al. (2016)
further state that the organizational culture is inclusive of the psychological as well as the social
factors that are maintained within the organization. The opinions of Guillaume et al. (2017)
highlight the fact that the maintenance of the organizational culture is majorly dependent on the
maintenance of the diversity within the organization as well. The implementation as well as the
maintenance of the organizational culture helps in the overall resolution of the issues as well as
the maintenance of the overall performance of the organization in the given industry.
Critical Analysis
Ukil (2016) argue that the diversity within the organization is necessary in order to help
in the maintenance of the motivational measures that are implemented within the organization in
order to help the workforce achieve the various goals that have been set by the organizational
management. Mitchell et al. (2015) further seconds the fact that the workplace diversity is
extremely important in terms of the issues that are highlighted in terms of the resolution of the
issues that are faced by the given organizations as well. The organizational culture as opined by
Mawdsley and Somaya (2016) refers to the assumptions, beliefs, core values as well as the
interactional techniques as are undertaken by the concerned organizational workforce. Schwab et
al. (2016) further state that the organizational culture is inclusive of the psychological as well as
the social factors that are maintained within the organization. The opinions of Lăzăroiu (2015),
as seconded by Downey et al. (2015), highlight the fact that the maintenance of the

5
THE IMPACT OF WORKPLACE DIVERSITY ON ORGANIZATIONAL
PERFORMANCE
organizational culture is majorly dependent on the maintenance of the diversity within the
organization as well.
Conclusion
In conclusion it might be stated that the workplace diversity as is maintained within the
organization affects the organizational performance within the given markets as well. The
workplace diversity tends to deal in the improvement of the overall organizational performance.
The employee diversity within the organization further help in the maintenance of the
organizational culture within the international markets. The diversity within the organization is
necessary in order to help in the maintenance of the motivational measures that are implemented
within the organization in order to help the workforce achieve the various goals that have been
set by the organizational management.
THE IMPACT OF WORKPLACE DIVERSITY ON ORGANIZATIONAL
PERFORMANCE
organizational culture is majorly dependent on the maintenance of the diversity within the
organization as well.
Conclusion
In conclusion it might be stated that the workplace diversity as is maintained within the
organization affects the organizational performance within the given markets as well. The
workplace diversity tends to deal in the improvement of the overall organizational performance.
The employee diversity within the organization further help in the maintenance of the
organizational culture within the international markets. The diversity within the organization is
necessary in order to help in the maintenance of the motivational measures that are implemented
within the organization in order to help the workforce achieve the various goals that have been
set by the organizational management.
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THE IMPACT OF WORKPLACE DIVERSITY ON ORGANIZATIONAL
PERFORMANCE
References
Alhejji, H., Garavan, T., Carbery, R., O'Brien, F. and McGuire, D., 2016. Diversity training
programme outcomes: A systematic review. Human Resource Development Quarterly, 27(1),
pp.95-149.
Ali, M., Metz, I. and Kulik, C.T., 2015. The impact of work–family programs on the relationship
between gender diversity and performance. Human Resource Management, 54(4), pp.553-576.
Downey, S.N., van der Werff, L., Thomas, K.M. and Plaut, V.C., 2015. The role of diversity
practices and inclusion in promoting trust and employee engagement. Journal of Applied Social
Psychology, 45(1), pp.35-44.
Guillaume, Y.R., Dawson, J.F., Otaye‐Ebede, L., Woods, S.A. and West, M.A., 2017.
Harnessing demographic differences in organizations: What moderates the effects of workplace
diversity?. Journal of Organizational Behavior, 38(2), pp.276-303.
Hassan, R., Marimuthu, M. and Johl, S.K., 2015. Diversity, corporate governance and
implication on firm financial performance. Global Business and Management Research, 7(2),
p.28.
Hewlin, P.F., Dumas, T.L. and Burnett, M.F., 2017. To thine own self be true? Facades of
conformity, values incongruence, and the moderating impact of leader integrity. Academy of
Management Journal, 60(1), pp.178-199.
Hsiao, A., Auld, C. and Ma, E., 2015. Perceived organizational diversity and employee
behavior. International Journal of Hospitality Management, 48, pp.102-112.
Hunt, V., Layton, D. and Prince, S., 2015. Diversity matters. McKinsey & Company, 1, pp.15-29.
THE IMPACT OF WORKPLACE DIVERSITY ON ORGANIZATIONAL
PERFORMANCE
References
Alhejji, H., Garavan, T., Carbery, R., O'Brien, F. and McGuire, D., 2016. Diversity training
programme outcomes: A systematic review. Human Resource Development Quarterly, 27(1),
pp.95-149.
Ali, M., Metz, I. and Kulik, C.T., 2015. The impact of work–family programs on the relationship
between gender diversity and performance. Human Resource Management, 54(4), pp.553-576.
Downey, S.N., van der Werff, L., Thomas, K.M. and Plaut, V.C., 2015. The role of diversity
practices and inclusion in promoting trust and employee engagement. Journal of Applied Social
Psychology, 45(1), pp.35-44.
Guillaume, Y.R., Dawson, J.F., Otaye‐Ebede, L., Woods, S.A. and West, M.A., 2017.
Harnessing demographic differences in organizations: What moderates the effects of workplace
diversity?. Journal of Organizational Behavior, 38(2), pp.276-303.
Hassan, R., Marimuthu, M. and Johl, S.K., 2015. Diversity, corporate governance and
implication on firm financial performance. Global Business and Management Research, 7(2),
p.28.
Hewlin, P.F., Dumas, T.L. and Burnett, M.F., 2017. To thine own self be true? Facades of
conformity, values incongruence, and the moderating impact of leader integrity. Academy of
Management Journal, 60(1), pp.178-199.
Hsiao, A., Auld, C. and Ma, E., 2015. Perceived organizational diversity and employee
behavior. International Journal of Hospitality Management, 48, pp.102-112.
Hunt, V., Layton, D. and Prince, S., 2015. Diversity matters. McKinsey & Company, 1, pp.15-29.
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THE IMPACT OF WORKPLACE DIVERSITY ON ORGANIZATIONAL
PERFORMANCE
Jansen, W.S., Vos, M.W., Otten, S., Podsiadlowski, A. and van der Zee, K.I., 2016. Colorblind
or colorful? How diversity approaches affect cultural majority and minority employees. Journal
of Applied Social Psychology, 46(2), pp.81-93.
Kim, C. and Schachter, H.L., 2015. Exploring followership in a public setting: Is it a missing
link between participative leadership and organizational performance?. The American Review of
Public Administration, 45(4), pp.436-457.
Kim, H.K., Lee, U.H. and Kim, Y.H., 2015. The effect of workplace diversity management in a
highly male-dominated culture. Career Development International, 20(3), pp.259-272.
Lăzăroiu, G., 2015. Employee motivation and job performance. Linguistic and Philosophical
Investigations, (14), pp.97-102.
Leslie, L.M., 2017. A status-based multilevel model of ethnic diversity and work unit
performance. Journal of Management, 43(2), pp.426-454.
Lu, C.M., Chen, S.J., Huang, P.C. and Chien, J.C., 2015. Effect of diversity on human resource
management and organizational performance. Journal of Business Research, 68(4), pp.857-861.
Mawdsley, J.K. and Somaya, D., 2016. Employee mobility and organizational outcomes: An
integrative conceptual framework and research agenda. Journal of Management, 42(1), pp.85-
113.
Mitchell, R., Boyle, B., Parker, V., Giles, M., Chiang, V. and Joyce, P., 2015. Managing
inclusiveness and diversity in teams: How leader inclusiveness affects performance through
status and team identity. Human Resource Management, 54(2), pp.217-239.
THE IMPACT OF WORKPLACE DIVERSITY ON ORGANIZATIONAL
PERFORMANCE
Jansen, W.S., Vos, M.W., Otten, S., Podsiadlowski, A. and van der Zee, K.I., 2016. Colorblind
or colorful? How diversity approaches affect cultural majority and minority employees. Journal
of Applied Social Psychology, 46(2), pp.81-93.
Kim, C. and Schachter, H.L., 2015. Exploring followership in a public setting: Is it a missing
link between participative leadership and organizational performance?. The American Review of
Public Administration, 45(4), pp.436-457.
Kim, H.K., Lee, U.H. and Kim, Y.H., 2015. The effect of workplace diversity management in a
highly male-dominated culture. Career Development International, 20(3), pp.259-272.
Lăzăroiu, G., 2015. Employee motivation and job performance. Linguistic and Philosophical
Investigations, (14), pp.97-102.
Leslie, L.M., 2017. A status-based multilevel model of ethnic diversity and work unit
performance. Journal of Management, 43(2), pp.426-454.
Lu, C.M., Chen, S.J., Huang, P.C. and Chien, J.C., 2015. Effect of diversity on human resource
management and organizational performance. Journal of Business Research, 68(4), pp.857-861.
Mawdsley, J.K. and Somaya, D., 2016. Employee mobility and organizational outcomes: An
integrative conceptual framework and research agenda. Journal of Management, 42(1), pp.85-
113.
Mitchell, R., Boyle, B., Parker, V., Giles, M., Chiang, V. and Joyce, P., 2015. Managing
inclusiveness and diversity in teams: How leader inclusiveness affects performance through
status and team identity. Human Resource Management, 54(2), pp.217-239.

8
THE IMPACT OF WORKPLACE DIVERSITY ON ORGANIZATIONAL
PERFORMANCE
Noe, R.A., Hollenbeck, J.R., Gerhart, B. and Wright, P.M., 2017. Human resource management:
Gaining a competitive advantage. New York, NY: McGraw-Hill Education.
Obeidat, S.M., Mitchell, R. and Bray, M., 2016. The link between high performance work
practices and organizational performance: Empirically validating the conceptualization of HPWP
according to the AMO model. Employee Relations, 38(4), pp.578-595.
Roberson, Q., Ryan, A.M. and Ragins, B.R., 2017. The evolution and future of diversity at
work. Journal of Applied Psychology, 102(3), p.483.
Schwab, A., Werbel, J.D., Hofmann, H. and Henriques, P.L., 2016. Managerial gender diversity
and firm performance: An integration of different theoretical perspectives. Group &
Organization Management, 41(1), pp.5-31.
Selvaraj, P.C., 2015. The effects of work force diversity on employee performance in
Singapore organisations. International Journal of Business Administration, 6(2), p.17.
Sharma, N.P., Sharma, T. and Agarwal, M.N., 2016. Measuring employee perception of
performance management system effectiveness: Conceptualization and scale
development. Employee Relations, 38(2), pp.224-247.
Shemla, M., Meyer, B., Greer, L. and Jehn, K.A., 2016. A review of perceived diversity in
teams: Does how members perceive their team's composition affect team processes and
outcomes?. Journal of Organizational Behavior, 37, pp.S89-S106.
Sykes, T.A. and Venkatesh, V., 2017. Explaining post-implementation employee system use and
job performance: Impacts of the content and source of social network ties. MIS quarterly, 41(3).
THE IMPACT OF WORKPLACE DIVERSITY ON ORGANIZATIONAL
PERFORMANCE
Noe, R.A., Hollenbeck, J.R., Gerhart, B. and Wright, P.M., 2017. Human resource management:
Gaining a competitive advantage. New York, NY: McGraw-Hill Education.
Obeidat, S.M., Mitchell, R. and Bray, M., 2016. The link between high performance work
practices and organizational performance: Empirically validating the conceptualization of HPWP
according to the AMO model. Employee Relations, 38(4), pp.578-595.
Roberson, Q., Ryan, A.M. and Ragins, B.R., 2017. The evolution and future of diversity at
work. Journal of Applied Psychology, 102(3), p.483.
Schwab, A., Werbel, J.D., Hofmann, H. and Henriques, P.L., 2016. Managerial gender diversity
and firm performance: An integration of different theoretical perspectives. Group &
Organization Management, 41(1), pp.5-31.
Selvaraj, P.C., 2015. The effects of work force diversity on employee performance in
Singapore organisations. International Journal of Business Administration, 6(2), p.17.
Sharma, N.P., Sharma, T. and Agarwal, M.N., 2016. Measuring employee perception of
performance management system effectiveness: Conceptualization and scale
development. Employee Relations, 38(2), pp.224-247.
Shemla, M., Meyer, B., Greer, L. and Jehn, K.A., 2016. A review of perceived diversity in
teams: Does how members perceive their team's composition affect team processes and
outcomes?. Journal of Organizational Behavior, 37, pp.S89-S106.
Sykes, T.A. and Venkatesh, V., 2017. Explaining post-implementation employee system use and
job performance: Impacts of the content and source of social network ties. MIS quarterly, 41(3).
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THE IMPACT OF WORKPLACE DIVERSITY ON ORGANIZATIONAL
PERFORMANCE
Ukil, M.I., 2016. The impact of employee empowerment on employee satisfaction and service
quality: Empirical evidence from financial enterprizes in Bangladesh. Verslas: teorija ir
praktika, 17(2), pp.178-189.
THE IMPACT OF WORKPLACE DIVERSITY ON ORGANIZATIONAL
PERFORMANCE
Ukil, M.I., 2016. The impact of employee empowerment on employee satisfaction and service
quality: Empirical evidence from financial enterprizes in Bangladesh. Verslas: teorija ir
praktika, 17(2), pp.178-189.
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