Analyzing Issues of Equality and Diversity in the Workplace

This report analyzes the issues and challenges arising from equality and diversity in the workplace, using Marks and Spencer as a case study. The research defines its aim and objectives, including studying the root causes of issues, understanding resolution methods, evaluating limitations, and determining benefits. The report utilizes both quantitative and qualitative data analysis methods to gather and interpret information, including surveys, questionnaires, and detailed explanations within the context of the company. Recommendations are provided, such as hiring experts and recruiting diverse employees. The report concludes with a reflection on the importance of equality and diversity in attracting employees and increasing organizational productivity. The document includes a Gantt chart, work breakdown structure, data analysis, conclusion, recommendations, and references.

MANAGING A
SUCCESSFUL
BUSINESS
PROJECT (LO3, P6)

Content
 Title of Research Project
 Research Aim
 Research Objectives
 Gantt Chart and Work break down structure
 Data analysis and interpretation
 Conclusion
 Recommendations
• Reflection
 References

“What issues and challenges may arise out of equality and diversity in the
workplace and what measures could be taken to resolve them”. A case
study on Marks and Spencer.
Topic

Research Aim
“To determine the issues and challenges emerged due to
implementation of equality and diversity in workplace and to
investigate numerous ways to solve them”. A case study on Marks
and Spencer.

Gantt Chart

Work Break Down Structure

Research Objectives
• To study the root cause of issues and challenges emerged due to
implementation of equality and diversity in Marks and Spencer.
• To understand the ways through which problems associated with
building equality and diversity in workplace can be resolved.
• To evaluate the limitations of implementing diversity in working
premises.
• To determine the benefits of building equality and diversity in
Marks and Spencer.

Quantitative data analysis
Here, pools, surveys and questionnaire are used effectively in order to
gather data. Quantitative approach is complex in nature as compare
to qualitative approach because it involves more of statistical data
by using computational techniques. In this case also, correct and
relevant data is provide to the readers with the help of diagrams, pie
chart, mathematical numbers in their findings.

Theme1: Understanding regarding equality
and diversity in working premises
25
15
a) I have understanding
b) I don't have understanding

Theme 2: Is it mandatory to build equality and
diversity in Marks and Spencer working
premises
20 20 a) It is mandatory
b) It is not mandatory

Theme 3: For M&S is it easy and smooth to
build equality and diversity at their workplace
22
18
a) Easy
b) Not easy

Theme 4: Issues and challenges faced by Marks
and Spencer by introducing equality and diversity
in working premises.
15
10
15
a) Sexual orientation
b) Bullying
c) Generation gap

Theme 5: State the reason why M&S employees
are opposing equality and diversity in their
workplace
11
17
12
a) Conflict
b) Language issue
c) Change in working style

Qualitative data analysis
It is the best and scientific way of gathering non-mathematical data.
Qualitative approach is more useful in nature as it concentrate more
on depth and quality of the research work instead of numbers.
Researcher is able to provide authentic and correct information to
the readers as they are focusing more on quality work.

Q) Which are the numerous ways by which
M&S can easily handle diverse workforce?
Particulars Explanation in context of company
Recruit diverse people Marks and Spencer can effectively handle equality and diversity
workforce in their primes by recruiting deserving candidate from various
geographical areas in neck to neck competitive world. By doing so skilful
and diverse people will be working under one roof and gradually
management will be able to tackle the scenario easily with the phase of
time.
Raise interaction Top level mangers and superiors of Mark and Spencer need to encourage
teammates and other employees to build interaction with each other and try
to understand each other culture, views, traditions, beliefs and so on. By
this respect is build for each other culture in the working environment
which is a positive mark for the company.

Recommendation
Experts should be hired in order to aware existing staff members that
how beneficial is equality and diversity in the workplace of mark
and Spencer. By this it become easy for co-workers to adopt to the
changing concept for better results in intense competitive world.
Human Resource of Mark and Spencer should recruit deserving
participants from various geographical region. By doing so
gradually working environment of the organization will be
excepting diverse culture in the working premises.

Reflection
From this research I have learned so many things and strengthen my
knowledge as well. As I had knowledge about equality and diversity
but that was not enough for me to complete this project. So I felt
good to complete this project by gaining more skills and knowledge
effectively. This project states that equality and diversity is
important for any organisation that attracts employees and emphasis
to work properly which increases productivity and profitability of
organisation.

Conclusion
From the above report it can be summarized that it is very important to
frame aims and objective for the project in order to gain productive
results. With the help of qualitative and quantitate method authentic data
is collected which help the researcher to provide best outcomes for the
findings. Project management plan is prepared in order to use the
resources in effective and efficient manner.

References
Kassel, D.S., 2017. Managing public sector projects: A strategic framework for
success in an era of downsized government. Routledge.
Martinsuo, M. and Hoverfält, P., 2018. Change program management: Toward a
capability for managing value-oriented, integrated multi-project change in
its context. International Journal of Project Management. 36(1). pp.134-
146.
Nicholas, J. M. and Steyn, H., 2017. Project management for engineering,
business and technology. Routledge.

Thank You