HRMN 300: Diversity in Workplace Benefits and Program Evaluation

This report delves into the advantages of a diverse workforce, highlighting the positive impacts of diversity on organizational performance, creativity, and brand reputation. It emphasizes the importance of effective diversity programs, including information-based tracking, mentorship initiatives, and unbiased recruitment processes. The report addresses the challenges associated with workplace diversity, such as communication issues, and suggests solutions like interactive sessions. A case study of Amazon's diversity program, 'Amazon Amplify,' is provided, showcasing the organization's commitment to employee inclusion, women empowerment, and skill development. The report also provides recommendations for HR departments to foster an inclusive environment. This report provides insights into the essential components of effective diversity programs, challenges, and solutions.

Running head: DIVERSITY IN WORKPLACE
DIVERSITY IN WORKPLACE
Name of the student:
Name of the university:
Author Note:

1DIVERSITY IN WORKPLACE
Table of Contents
Benefits of a Diverse Workforce................................................................................................2
Evaluating Diversity Programs..................................................................................................3
Part A.....................................................................................................................................3
Part B......................................................................................................................................3
References..................................................................................................................................5

2DIVERSITY IN WORKPLACE
Benefits of a Diverse Workforce
Diversity in a workplace is the variation of the employees in the organization based
on the different parameters like religion, background, gender, nationality, abilities and so on.
The diversity within an organization incorporates various advantages in business-related
activity. Firstly, the more diverse a workplace, the more variety in the perspectives of the
employees. This will generate different approaches towards the job and thus bring about a
variety in the solutions. Diversity also enhances creativity because mixture of thought process
occurs in the work sphere amongst the different kind of employees, thus bringing in
innovative ideas to enhance the business processes (Mazibuko & Govender, 2017). Diversity
amongst employees also promotes goodwill of the organization amongst a wider range of
customers thus boosting the brand’s reputation to an enhanced level.
Diversity within the work sphere also helps to manage the talents of an organization
with minimal efforts. Employees belonging from different cultural backgrounds will develop
an interest in knowing each other and promote cohesiveness within the departments. Multi-
culturalism also brings about effective communication amongst the employees that will help
to solve issues faster and promise employee retention.
The HR department should arrange for trainings that will enhance the employees to
accept the diversity in the workplace. They should explain the employees about the legal
steps that the organization can take if they discriminate or harass employees from different
background or culture. The Federal Laws of United States does not entertain any
discrimination amongst employees (Van Berkel et al., 2017). Hence, organization should hire
employees based on their experience and not on any ethnic indicators.

3DIVERSITY IN WORKPLACE
Evaluating Diversity Programs
Part A
An effective diversity program in an organization should be information-based, that
is, the organization should keep a track on the success by employing members from different
backgrounds. It is important for an organization to figure out the issues and implement
changes henceforth to maintain diversity effectively. The organization should incorporate
mentorship programs where employees will be assigned to mentors disallowing favouritism.
This will also help to give unbiased reports on the performance of the employees by their
leaders.
Recruitment and selection of employees is a major organizational factor that
contributes to effective diversity in the workplace. If an organization is in its high growth
mode, it should recruit a balanced employee structure by recruiting people from different
backgrounds based on their experience. However, the major challenge that is faced due to
diversity in workplace is the ineffective communication amongst people (Bernard, Anandan
& RaviKumar, 2019). This leads to confusion in the work objectives, lack of cohesiveness in
the teamwork and low motivation. Thus, an organization should arrange for interactive
sessions amongst the employees for increasing comfort ability amongst the workplace.
Part B
The organization of Amazon incorporates five lakh employees from all over the world
and thus is famous for its diverse culture. The organization launched ‘Amazon Amplify’, a
diversity program to promote employee inclusion on various aspects. It focused majorly on
women empowerment and provided funding for the female employee students in their
apprenticeship period. It also activated AWS (Return to Work) programmes that allowed
break for employees who were interested in a career gap to develop their skill sets.

4DIVERSITY IN WORKPLACE
‘Amazecon’ is the largest international conference arranged by the organization that
discusses about the benefits of diversity in business growth ("Diversity at Amazon", 2020).
Hence, Amazon is one mammoth organization that is majorly successful for its cultural
diversity.

5DIVERSITY IN WORKPLACE
References
Bernard, N. J., Anandan, C. C., & RaviKumar, A. (2019). CHALLENGES OF HUMAN
RESOURCE MANAGERS DUE TO WORKFORCE DIVERSITY.
Diversity at Amazon. (2020). Retrieved 10 February 2020, from
https://www.aboutamazon.co.uk/diversity
Mazibuko, J. V., & Govender, K. K. (2017). Exploring workplace diversity and
organisational effectiveness: A South African exploratory case study. SA Journal of
Human Resource Management, 15, 10.
Van Berkel, R., Ingold, J., McGurk, P., Boselie, P., & Bredgaard, T. (2017). Editorial
introduction: An introduction to employer engagement in the field of HRM. Blending
social policy and HRM research in promoting vulnerable groups' labour market
participation. Human Resource Management Journal, 27(4), 503-513.