Impact of Communication Gap on Diversity at Unilever's Workplace

This report examines the impact of communication gaps on workplace diversity within Unilever. It begins by outlining the research aims and objectives, which include analyzing the negative influence of communication gaps on managing cultural diversity, identifying the impact of these gaps on performance and productivity, and determining the relationship between communication gaps and the management of cultural diversity. The research utilizes a mixed-methods approach, collecting primary data through questionnaires and secondary data from literature reviews. Key findings reveal that communication gaps, stemming from issues such as improper body language and lack of communication channels, negatively impact the organization. The conclusion emphasizes the need for instructive communication and a two-way communication system to mitigate these issues. Recommendations include fostering a more inclusive environment through improved communication strategies to enhance employee engagement and business performance.

RESEARCH
PROJECT
Equality and Diversity in
the Workplace

CONTENT
 Introduction
 Research aim and objectives
 Research Questions
 Research Methodology
 Findings
 Conclusion and recommendation

INTRODUCTION
Equality and diversity at workplace refers as the presence
of culturally diverse employee’s who enjoying equal
opportunities irrespective to their gender, colour, race,
religion etc. There is huge importance of this concept
within an organisation or at workplace for the attainment
of positive growth. This builds the trust of employees
over the practices of management where they work with
high level of engagement and motivation

RESEARCH AIM AND
OBJECTIVES
Research Aim:
 Main aim of this research project is “To analyze the negative influence of
communication gap within management of cultural diversity at workplace”.
A study on Unilever.
Research Objectives
 To identify the impact of communication gap over performance and
productivity of Unilever.
 To analysis the ways for managing cultural diversity in the workplace of
Unilever.
 To determine the relationship between communication gap and management
of cultural diversity at workplace of Unilever.

RESEARCH QUESTIONS
 How communication gap impact on business
performance and productivity of Unilever?
 What are the ways that may be apply by Unilever for
managing cultural diversity in the workplace?
 What are the relationship between communication gap
and management of cultural diversity at workplace of
Unilever?

RESEARCH METHODOLOGY
For gathering primary data, questionnaire is more
appropriate and valuable source that will be applied
within an investigation. On the other side, for
collecting secondary data about the current study,
books, magazines, publication study, journals etc.
sources has been followed for literature review.

RESEARCH FINDINGS
Q1) Do you have knowledge about the
communication gap in context of an
organisation?
Frequency
a). Yes 30
b). No 20

CONTINUE
Q2) What are the main reason behind
increasing communication gap at
workplace of Unilever Plc?
Frequency
a). Improper body of language or tone 16
b). Mistrust among employees 14
c). Lack of communication system or
channels
20

CONCLUSION
From the above mentioned information, it has been
concluded that communication gap is major and negative
impact on an organisation while management of cultural
diversity in the workplace. There are various causes
behind increasing of communication issues in the
organisation such as mistrust among workers, improper
body language etc. These have negative impact on
business by increased high employee turnover, reduced
customers satisfaction and many more.

RECOMMENDATION
Instructive communication: Some of the maximum vital
thoughts shared with employees relate to process
features and employer expectations.
Two-way street: Reducing the communication gap at
work Unilever Plc must starts with sincere discourse;
furnishing two-manner machine for staffers and
managers to percentage thoughts.