SG3050 Inside Business: Applying HRM to Solve Workplace Problems

This report examines workplace problems within Tesco, based on employee reviews highlighting issues such as rude management, uncaring employer practices, lack of job satisfaction, and overall bad management. It proposes several HRM techniques to rectify these problems, including emphasizing clarity and consistency in policies, improving recruitment and hiring procedures, conducting regular training and evaluations, fostering a flexible work environment, and implementing appraisal and appreciation programs. The report also discusses techniques for individuals working in a group environment, such as appraisal programs, leadership development, mentoring, increasing transparency, and training programs for managers. These strategies aim to motivate employees, build teamwork, enhance leadership capabilities, and improve overall organizational performance. Desklib offers a range of similar assignments and past papers to aid students in their studies.

INSIDE THE
BUSINESS

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Review that gives details of a problem in the workplace............................................................3
HRM techniques, identify what can be done to rectify the problem...........................................4
Explain any techniques you would use if working in a group in that environment....................6
CONCLUSION................................................................................................................................8
REFRENCS.....................................................................................................................................9
Books and Journal........................................................................................................................9

INTRODUCTION
Human resources management team plays an important role for the organisation in order
to create positive environment in the organisation and to bring more opportunities for the
company (Brierley, and Gwilliam, 2017). It is the responsibility of the human resources
management team to overcome the problems which are facing by the organisation and create
positive environment and culture in the company so that they can retain more talented employees
in the organisation and improve the employee’s engagement in the organisation. There is
different kind of problems which are facing by the company and it is the responsibility of the
human resources management team who identify the problems and adopt the fact of techniques
so that they can rectify the problems and create positive environment of the company. In order to
analyse the human resources techniques and analyse the problems this report consider Tesco
organisation which is situated in United Kingdom. The organisation is operating at the
multinational level and provides variety of the product and services in the marketplace.
Furthermore, the support explain different kind of techniques that will help the Tesco to identify
the problems and overcome The challenges and create positive and effective environment of the
company in order to get more competitive advantages and achieve their goals and objectives.
MAIN BODY
Review that gives details of a problem in the workplace.
 Rude Work placement: According to a review it has been identified that it the work
placement in Tesco is rude and managers of the company are rude to their employees. It
has been complaint by the employees that the managers have a nature that they talk
behind the back of the employees and not used clear communication with their team
members to enhance the productivity of the organisation (Cosenz, and Noto, 2016). This
review helpful to analyse that the company is lacking behind in the effective leadership to
the employees whereas the colleagues of employees are good enough to work with in the
company. This helps to analyse that the company has environment where workers want to
work with great coordination but managers are not providing support to the employees.
 Uncaring Employer: According to this review also there is a problem in the management
of the organisation where the managers are are not have any care for their employees and
the new employees get help from their colleagues only. It is essential to have effective

communication between employer and employee to have good productivity of the
organisation but Tesco faces poor communication in the company. This review also helps
to know about the expectations of the employer of Tesco Company that they don't have
any kind of system to balance between work and personal life of employees. They also
provide lowest paid to the employees in such a great supermarket sector.
 Forget Job satisfaction: This review helps to analyse that the working environment of
Tesco Company has a lot of politics. In the very first the shift managers are very friendly
with the employees but with passing of time they face the problem on a tricky aisle.
Everyone has busy upon shifting of throwing the things on the shelf as quick as possible
and not able to arrange them. It irritates a lot and affect the job satisfaction of employees
in the organisation (Efe, and Kurt, 2018). It also affect the interest and standard of
employees to work with Tesco which is resulted of the negligence of managers in the
company.
 Bad Management: Overall the reviews that has been collected above help to analyse that
the company has bad management in the organisation. It has been analysed that the
managers of the company are lazy enough to care about the targets as Tesco is a large
organisation and they are easily able to fulfil their targets. It is really hard for employees
to progress a word in the organisation and has great work politics in the organisation.
This affect the job satisfaction of employees to work with Tesco Company and also
impact the productivity of the organisation due to bad behaviour and management of
managers in the organisation.
HRM techniques, identify what can be done to rectify the problem.
From the reviews of the Tesco organisation it has been analysed that in the Tesco
Company there is a rude works place and the managers of the organisation are rude they don’t
even know what they’re doing half of time and in the organisation there is no flexible working
environment (Fernandes, Costa, and Mafra, 2017). Apart from this there is an getting employer
in the organisation and communication in the Tesco company is very poor and the organisations
following very strict organisation culture in the company as well as the reviews says that the
individual are not Allowed to have their personal life outside of work because they are allotting
or giving more work pressure towards the employees. Apart from that the company has forgotten
about the job satisfaction so their employees are demoralised and demotivated towards the

company so these all things create huge impact on the organisation productivity. So it is very
important for the company to work on the problems you’re facing by them and identified factor
techniques so that they can achieve their goals and objectives and overcome the challenges
which are facing by the company. In order to overcome the problems which are facing by the
Tesco company, the human resources management team of the company is working on different
strategies so that they can create positive environment in the organisation and improve the
management of the company in order to bring more positive outcomes and achieve their goals
and objectives.
 In order to overcome the problems which are facing by the Tesco company, did you
manage to assist management team are considering different kind of steps as well as
strategies so that they can achieve their goals and objectives (Garg, Singhal, and Tiwari,
2018). The organisation is emphasising clarity as well as maintaining consistency in their
policies and procedures so that they can make the original for their decision.
 Apart from this the organisation is conducting effective recruitment and hiring procedure
so that they can improve the human resources management In an appropriate manner.
Overall the organisation is staying more aware and more engaged on their every aspect of
the company so that they can provide appropriate working environment in the company.
The organisation is also conducting regular training and evolution of their team members
so that they can improve the human resources management team.
 The organisation is also working on their environment and trying to become more
flexible so that they can provide appropriate facilities to their employees so that they can
feel more valuable in the company.
 Apart from this the organisation is also conducting appraisals and appreciation program
so that they can motivate their workers to watch the company in order to put their best
effort. These kind of strategies help the company to bring more positive outcomes and
bring more opportunities in order to get more competitive advantages (Lee, and Hyun,
2016).
 After getting an appreciation as well as appraisal the employees of the company become
more motivated and put their best effort in order to get more positive outcomes for the
company and to give their best ideas so that the company become more unique and
capable to improve their brand image.

 In order to overcome the business from the company the organisation is focusing on the
quality of the managers because all managers are required to develop a strong sense of
self-awareness so that they can detach from their business and create fair and positive
environment in the company.
 Apart from this the organisation is also focusing on the behaviour of their employees and
also practising on the empathy so that they can provide appropriate feedback to their
employees and measuring their performance in order to enhance the productivity and
efficiency of the company.
Employees are the most important and precious part for the company in order to
bring more positive outcomes. That is why it is the responsibilities of the human
resources management team to select more appropriate employees for the organisation
and conduct different kind of Strategies so that they can provide different kind of
facilities in context of their health security, there future security and about their
development and growth aspect.
Explain any techniques you would use if working in a group in that environment
There are different types of techniques which can be considered by the individual if
they’re working in a group and in that environment and facing different kind of problems
(Obeidat, and Tarhini, 2016). As a manager and as a group member of the organisation there are
different kind of techniques that can be considered by me in order to overcome the problems and
achieve the goals and objectives of the company.
Appraisal and appreciation programs: Appraisals and appreciation programs help the
company to motivate their workers for the company. Motivated employees bring more
opportunities for the organisation and also support the company to bring more positive outcomes.
As employees plays an important role for the company so it is the responsibility of the every
organisation to motivate their workers and appreciate them for their efforts because this kind of
Activities support the company to enhance the productivity of the employees and build team
work in the company.
Leadership: Leadership is the technique that can be described as the capabilities of an
individual in order to double up the potential of the team in order to pursuit of a common
interest. There are different kind of leadership styles that are required by the individual to follow
them so that they can develop and create a positive environment of the organisation. And

effective leaders brings more positive outcomes and opportunities for the company and support
the company to overcome the problems and build teamwork in the company so that they can
influence and improve their employees engagement as well as employees retention rate in the
company.
Mentoring: Mentoring is the technique that support the company to provide the
appropriate assistance and go to the person in their personal and professional development
(Pinho, and Mendes, 2017). It is the traditional sponsorship and process which is currently used
by the different kind of organisation and it helps the company to improvise the required skills of
the individual and planning and monitoring the outcomes of their employees. Mentoring is the
process which is very powerful equipment that facilitates the retention and transmission of the
knowledge in the company and also improves the job satisfaction of the employees for the
company. Apart from this mentoring process also helps the company to improve their staff
attention and commitment so that the company become capable to work effectively in the
marketplace and get more competitive advantages and improve their brand image.
Increasing transparency: In order to reduce the problem of word politics that has been
identified in the review it is essential for the company to maintain transparency among the
managers and complete organisational system. In order to increase transparency in the
organisation the companies required to formulate effective policies and processes that will help
them to review the performance of the employees in effective manner. In this system the
organisation has an opportunity to use performance review system by human resource
management. Human resource management has various techniques to be used to review the
performance of employees which will help the Tesco Company to increase transparency in the
organisation.
Training and Development program: Learning and development program should be
arranged for managers to help them in enhancing their leadership techniques and capabilities to
manage the new as well as existing employees of the company. This step and technique is very
essential for the company to enhance job satisfaction among the employees as it will help the
organisation to make the managers care about their employees and reduce the rude work
placement in the organisation. Training and development programs to be provided to both
managers and employees would also help the organisation to enhance their productivity and get
better results from the market. Providing training and development is a part of human resource

management and is considered in the techniques that can be used by human resource manager to
change the working environment of the company.
360 degree feedback: Improve the management of the company, the 360 degree
feedback technique can also be used by human resource management in the organisation. 360
degree feedback is just a process which helps both managers and employees to direct report to
the management related to the customers that evaluate according to their behaviour in the
organisation (Shin, and Konrad, 2017). This 360 degree feedback process will be very helpful in
a company like Tesco where the employees as well as customers both are facing problem to get
effected services and job satisfaction. Adopting the technique of 360 degree feedback in the
Tesco company the employees will be able to give their valuable feedback to the managers and it
will be confidential for the higher level management full stop this will help the higher level
management to understand the problems that has been analysed in the company and will able to
resolve them in effective manner. This will also help the organisation to resolve the issue of
workplace politics and reduce the manager’s laziness so that they can be able to work effectively
in the organisation. This direct report from employees as well as managers to the higher level
management related to their feedback of customers as well as employees working in the
organisation will help to have effective management in the organisation (Shin, and Konrad,
2017).
CONCLUSION
From the above mentioned report it has been concluded that it is the responsibility of the
human resources management team to focusing on the environment of the organisation in order
to overcome the conflict as well as create positive environment and the company. There are
different kind of challenges which are facing by the every company so it is that is liability as well
as responsibility of the human resources management team to provide job satisfaction to their
employees and formulate their policies and structure in an appropriate manner so that they can
satisfy their consumer as well as their employees because employees are the most important and
precious part of the company. Apart from this there are different kind of techniques which are
considered by the Tesco Company so that they can create appropriate environment in the
company and provide job satisfaction to be employed in order to get more competitive
advantages and retain and engaged more employees in the company.

REFRENCS
Books and Journal
Brierley, J.A. and Gwilliam, D.R., 2017. Human resource management issues in accounting and
audit firms: A research perspective. Routledge.
Cosenz, F. and Noto, G., 2016. Applying system dynamics modelling to strategic management: a
literature review. Systems Research and Behavioral Science, 33(6), pp.703-741.
Efe, B. and Kurt, M., 2018. A systematic approach for an application of personnel selection in
assembly line balancing problem. International Transactions in Operational
Research, 25(3), pp.1001-1025.
Fernandes, T.J., Costa, J., Oliveira, M.B.P. and Mafra, I., 2017. DNA barcoding coupled to
HRM analysis as a new and simple tool for the authentication of Gadidae fish
species. Food Chemistry, 230, pp.49-57.
Garg, V., Singhal, A. and Tiwari, P., 2018, January. A Study on Transformation in
Technological Based Biometrics Attendance System: Human Resource Management
Practice. In 2018 8th International Conference on Cloud Computing, Data Science &
Engineering (Confluence) (pp. 809-813). IEEE.
Lee, K.H. and Hyun, S.S., 2016. An extended model of employees’ service innovation behavior
in the airline industry. International Journal of Contemporary Hospitality Management.
Obeidat, B.Y. and Tarhini, A., 2016. A Jordanian empirical study of the associations among
transformational leadership, transactional leadership, knowledge sharing, job
performance, and firm performance: A structural equation modelling approach. Journal of
Management Development.
Pinho, C. and Mendes, L., 2017. IT in lean-based manufacturing industries: systematic literature
review and research issues. International Journal of Production Research, 55(24),
pp.7524-7540.
Shin, D. and Konrad, A.M., 2017. Causality between high-performance work systems and
organizational performance. Journal of management, 43(4), pp.973-997.