Comprehensive Report: Developing Workplace Policy and Procedures
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This report delves into the critical aspects of developing and implementing workplace policies and procedures, with a specific emphasis on fostering a sustainable and environmentally conscious work environment. The assessment encompasses a range of topics, starting with an overview of relevant federal legislation such as the Fair Work Act and Equal Employment Opportunity Act, and extending to the exploration of both internal and external sources of information crucial for policy development. The report also outlines the systematic process of creating organizational policies, addressing potential barriers to their effective implementation. A significant portion of the report is dedicated to a 'Go Green' simulation, which involves gathering information, defining the scope of sustainability initiatives, formulating detailed policies and procedures, and creating a comprehensive implementation plan. The simulation also addresses the critical aspects of communicating the policy to stakeholders, the practical steps for implementation, and a framework for reviewing and refining the policies. The report concludes with a discussion of the importance of continuous improvement and adaptation in response to feedback and evolving environmental concerns, making this a practical guide for organizations aiming to create a more sustainable workplace.

DEVELOP WORK PLACE
POLICY AND
PROCEDURES
POLICY AND
PROCEDURES
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Table of Contents
INTRODUCTION...........................................................................................................................1
ASSESSMENT EVENT 1: SHORT ANSWER QUESTIONS......................................................1
Question 1 Federal legislation................................................................................................1
Question 2 Internal and External sources of information.......................................................1
Question 3 Process of developing organisation policies........................................................2
Question 4 Barriers in implementation of policies.................................................................2
ASSESSMENT EVENT 2: GO GREEN SIMULATION...............................................................3
TASK 1: Develop sustainability policy...........................................................................................3
1.1 Gather information...........................................................................................................3
1.2 Develop scope..................................................................................................................3
1.3 Develop policies and procedures......................................................................................4
1.4 Develop implementation plan for policies and procedures..............................................5
1.5 Seek approval with policy and procedures plan...............................................................5
TASK 2: Communicate policy.........................................................................................................6
TASK 3: Implementation of workplace sustainability....................................................................6
TASK 4: Review policy implementation.........................................................................................6
4.1 Feedbacks to the stakeholders..........................................................................................6
4.2 Identification of the issues on implementation.................................................................7
4.3 Modification of the policies..............................................................................................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9
INTRODUCTION...........................................................................................................................1
ASSESSMENT EVENT 1: SHORT ANSWER QUESTIONS......................................................1
Question 1 Federal legislation................................................................................................1
Question 2 Internal and External sources of information.......................................................1
Question 3 Process of developing organisation policies........................................................2
Question 4 Barriers in implementation of policies.................................................................2
ASSESSMENT EVENT 2: GO GREEN SIMULATION...............................................................3
TASK 1: Develop sustainability policy...........................................................................................3
1.1 Gather information...........................................................................................................3
1.2 Develop scope..................................................................................................................3
1.3 Develop policies and procedures......................................................................................4
1.4 Develop implementation plan for policies and procedures..............................................5
1.5 Seek approval with policy and procedures plan...............................................................5
TASK 2: Communicate policy.........................................................................................................6
TASK 3: Implementation of workplace sustainability....................................................................6
TASK 4: Review policy implementation.........................................................................................6
4.1 Feedbacks to the stakeholders..........................................................................................6
4.2 Identification of the issues on implementation.................................................................7
4.3 Modification of the policies..............................................................................................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
For good governance at work place there must be implementation of various policies and
procedure. There must be development of plans in consideration of all the managerial heads of
the organisation. There must be proper training and educational guidance provided to the
workers (Liu and et.al., 2017). Employees of the organisation must be taught about methods to
keep the workplace healthy and hygienic. Managers of entity should impose punishments and
penalties for the breach of any rule. It also explained the various policies and plan which make
great impact on planned growth of an organisation. Here in this assessment we are going to
discuss about the what are the policies must be implicated by the business. And how the plans
can be processed. The management of methods should be under the control of operational heads.
ASSESSMENT EVENT 1: SHORT ANSWER QUESTIONS
Question 1 Federal legislation
Legislation Explanation
Fair work Act, 2009 This act is established for providing fair
remuneration to the workers which is totally
depending upon their performances
Equal employment opportunity Act,1987 Is based on recruitment of workforce according
to their talent and skills and there must be
equality in providing the facilities and wages to
the employees
Question 2 Internal and External sources of information
Internal Sources Explanation
Annual Reports It contains the details about financial
information and marketing information.
Computer System It maintains purchase and sales records and the
1
For good governance at work place there must be implementation of various policies and
procedure. There must be development of plans in consideration of all the managerial heads of
the organisation. There must be proper training and educational guidance provided to the
workers (Liu and et.al., 2017). Employees of the organisation must be taught about methods to
keep the workplace healthy and hygienic. Managers of entity should impose punishments and
penalties for the breach of any rule. It also explained the various policies and plan which make
great impact on planned growth of an organisation. Here in this assessment we are going to
discuss about the what are the policies must be implicated by the business. And how the plans
can be processed. The management of methods should be under the control of operational heads.
ASSESSMENT EVENT 1: SHORT ANSWER QUESTIONS
Question 1 Federal legislation
Legislation Explanation
Fair work Act, 2009 This act is established for providing fair
remuneration to the workers which is totally
depending upon their performances
Equal employment opportunity Act,1987 Is based on recruitment of workforce according
to their talent and skills and there must be
equality in providing the facilities and wages to
the employees
Question 2 Internal and External sources of information
Internal Sources Explanation
Annual Reports It contains the details about financial
information and marketing information.
Computer System It maintains purchase and sales records and the
1
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cost of manufacturing the products.
Staff Gathering information about the personnel and
administration of the workforce.
External Sources Explanation
Journals and Articles Includes the feedbacks of critics and loopholes
of organisation.
Surveys Based on consumer preferences and their needs
and wants.
Industry and Government Reports Defines the strength of the organisation as well
as of other competitive entities.
Question 3 Process of developing organisation policies
The process can be used to develop plans for organisational policies and procedures.
Collecting Information: Surveys done at various locations, individual and assessing
actual needs and wants of them.
Analysing: Demands of the stakeholders and the employees must be analysed and
adequate actions to be taken in proportion to give proper satisfaction.
Conclusion and Modification: After implication of plans measuring loopholes with
feedbacks from employees and stakeholders. Necessary changes to be made according to
requirements.
Question 4 Barriers in implementation of policies
Barriers Strategies
Limited Resources Lack of proper resources
Limited budget.
Lack of skills No proper guidance and training
Recruitment of knowledgeable
employees.
2
Staff Gathering information about the personnel and
administration of the workforce.
External Sources Explanation
Journals and Articles Includes the feedbacks of critics and loopholes
of organisation.
Surveys Based on consumer preferences and their needs
and wants.
Industry and Government Reports Defines the strength of the organisation as well
as of other competitive entities.
Question 3 Process of developing organisation policies
The process can be used to develop plans for organisational policies and procedures.
Collecting Information: Surveys done at various locations, individual and assessing
actual needs and wants of them.
Analysing: Demands of the stakeholders and the employees must be analysed and
adequate actions to be taken in proportion to give proper satisfaction.
Conclusion and Modification: After implication of plans measuring loopholes with
feedbacks from employees and stakeholders. Necessary changes to be made according to
requirements.
Question 4 Barriers in implementation of policies
Barriers Strategies
Limited Resources Lack of proper resources
Limited budget.
Lack of skills No proper guidance and training
Recruitment of knowledgeable
employees.
2
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Leadership Lacking in direction and control of the
workforce Communication gap
between managers and employees.
ASSESSMENT EVENT 2: GO GREEN SIMULATION
TASK 1: DEVELOP SUSTAINABILITY POLICY
1.1 Gather information
The information can be collected by primary and secondary methods which includes
various sources of generating the information. That will help to make successful concept of Go
Green and also advising them how they can make the better no polluted free environment.
Collection of primary data can be done by various sources like doing surveys at the several
locations and gathering information about problems faced by citizens and employees. This can
be done by taking the personal interviews of randomly selected individuals (Saundry and et.al.,
2016). There must be analysing of such information and the favourable decisions to be taken as
to make changes in the policies to improve the Go Green concept. These methods facilitate the
researchers in finding out the favourable and adequate data. The professionals took various
surveys at the different locations and they have gathering as much information as there is the
need of them. They have prepared questionnaires and selected individuals to answer such
questions. These have been collected and analysed by the professionals and the actual need of
workers come out (Brewster and et.al., 2017). There are several techniques as to make promotion
of this concept and this will help the work environment in a healthy manner. The secondary
sources to generate the information are based on the methods of doing searches over the social
media, analysing the reviews and feedbacks of the people on this Go Green concept. There is the
need to gain the fruitful information from such sources as it will be beneficial in making the
proper decision in the advancement of the plan.
1.2 Develop scope
The concept of Go Green can be developed by introducing employees with the methods
of recycling the waste material which mainly include the large amount of plastic. There can be
policies Policies can be made to reduce the consumption of such harmful products which are
3
workforce Communication gap
between managers and employees.
ASSESSMENT EVENT 2: GO GREEN SIMULATION
TASK 1: DEVELOP SUSTAINABILITY POLICY
1.1 Gather information
The information can be collected by primary and secondary methods which includes
various sources of generating the information. That will help to make successful concept of Go
Green and also advising them how they can make the better no polluted free environment.
Collection of primary data can be done by various sources like doing surveys at the several
locations and gathering information about problems faced by citizens and employees. This can
be done by taking the personal interviews of randomly selected individuals (Saundry and et.al.,
2016). There must be analysing of such information and the favourable decisions to be taken as
to make changes in the policies to improve the Go Green concept. These methods facilitate the
researchers in finding out the favourable and adequate data. The professionals took various
surveys at the different locations and they have gathering as much information as there is the
need of them. They have prepared questionnaires and selected individuals to answer such
questions. These have been collected and analysed by the professionals and the actual need of
workers come out (Brewster and et.al., 2017). There are several techniques as to make promotion
of this concept and this will help the work environment in a healthy manner. The secondary
sources to generate the information are based on the methods of doing searches over the social
media, analysing the reviews and feedbacks of the people on this Go Green concept. There is the
need to gain the fruitful information from such sources as it will be beneficial in making the
proper decision in the advancement of the plan.
1.2 Develop scope
The concept of Go Green can be developed by introducing employees with the methods
of recycling the waste material which mainly include the large amount of plastic. There can be
policies Policies can be made to reduce the consumption of such harmful products which are
3

effecting the health of every living being as well as also affecting the environment (Leigh 2016).
There must be organising the events and educational tours that will provide information and
knowledge to employees and they will understand the importance of this Go Green simulation.
There must be adoption of the serious techniques because the level of carbon-dioxide in the
environment is continuously rising and that is the main reason of global warming. Education
need to provide to employees about this serious issue. They must be taught about the techniques
to control the consumption of such products, there must be installation of recycling plants at
several locations, better cleanliness process to be done, providing dustbins at the several areas
and educating them to make the healthy environment.
1.3 Develop policies and procedures
There can be adoption of various policies and procedures which will help to improve the
environmental conditions. Several methods or techniques that need to implemented by the Go
Green simulation at various locations which will help this process. These can be as follows:
Management of wastage: There must be proper management of the wastage done by the
employees (Husain, Dayan and Di Benedetto, 2016). There should be installation of dustbins at
various locations with the proper indication printed on that where to throw the waste food
articles? Where to put the plastic things like coffee mugs, disposable bottles etc. The workers at
several departments must be taught about the use of this policy and they will show their faith in
helping the Go Green concept as to improve the workplace conditions.
Recycling process: There must be installation of the recycling plants as it will convert
the waste material in useful product. Employees and the managers at various areas should be
introduced with this concept (Wallace and et.al., 2016). The production of plastic must be
stopped and the focus is to be paid on the utilising the already existing plastic by recycling it.
Cleaning: To avoid the wastage of water the managers should apply the dry-cleaning
concept. That will help in reducing the consumption of using the dangerous, harmful and toxic
products for the cleaning (Kwan, Tuckey and Dollard, 2016). This method will help in adopting
the Go Green idea and brings the valuable changes in the work environment. Cleaning at various
areas of the premises must be done by using the dry-clean machineries which will collect all the
garbage and then dump in the dumping yard.
Gardening: Here the Go Green ideas will be applied as to plant various trees, plants and
developing gardens at residential areas of the organisation (McCann and Ortega-Argilés, 2016).
4
There must be organising the events and educational tours that will provide information and
knowledge to employees and they will understand the importance of this Go Green simulation.
There must be adoption of the serious techniques because the level of carbon-dioxide in the
environment is continuously rising and that is the main reason of global warming. Education
need to provide to employees about this serious issue. They must be taught about the techniques
to control the consumption of such products, there must be installation of recycling plants at
several locations, better cleanliness process to be done, providing dustbins at the several areas
and educating them to make the healthy environment.
1.3 Develop policies and procedures
There can be adoption of various policies and procedures which will help to improve the
environmental conditions. Several methods or techniques that need to implemented by the Go
Green simulation at various locations which will help this process. These can be as follows:
Management of wastage: There must be proper management of the wastage done by the
employees (Husain, Dayan and Di Benedetto, 2016). There should be installation of dustbins at
various locations with the proper indication printed on that where to throw the waste food
articles? Where to put the plastic things like coffee mugs, disposable bottles etc. The workers at
several departments must be taught about the use of this policy and they will show their faith in
helping the Go Green concept as to improve the workplace conditions.
Recycling process: There must be installation of the recycling plants as it will convert
the waste material in useful product. Employees and the managers at various areas should be
introduced with this concept (Wallace and et.al., 2016). The production of plastic must be
stopped and the focus is to be paid on the utilising the already existing plastic by recycling it.
Cleaning: To avoid the wastage of water the managers should apply the dry-cleaning
concept. That will help in reducing the consumption of using the dangerous, harmful and toxic
products for the cleaning (Kwan, Tuckey and Dollard, 2016). This method will help in adopting
the Go Green idea and brings the valuable changes in the work environment. Cleaning at various
areas of the premises must be done by using the dry-clean machineries which will collect all the
garbage and then dump in the dumping yard.
Gardening: Here the Go Green ideas will be applied as to plant various trees, plants and
developing gardens at residential areas of the organisation (McCann and Ortega-Argilés, 2016).
4
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This will help in improving the healthy environment and will positively affect the health of
employees and their families who are residing in quarters of entity.
Maintenance: After implementation of such plans there must be proper management of
all the policies. There must be cleaning and recycling of the wastage on the regular basis (Hur
and et.al., 2016). Managers or the operating parties are responsible in providing the knowledge
or best information to the individuals and also guide them that how these can improve their
health and the environment.
1.4 Develop implementation plan for policies and procedures
The policies can be implemented by managers with the help of various process:
The plans must reflect the importance of policies.
Guidelines to be provided to the individuals about the methods to be used to improve the
environment.
The control over the wastage and proper utilisation of the resources is to be done by the
workers.
There should be punishments over individuals who disobey the rules.
1.5 Seek approval with policy and procedures plan
To,
The Manager
(Go Green)
Subject: Need approval for the implementation of the polices
Sir,
I am here to inform you that, we have developed plans and policies to make
improvements in work environment. These methods will help the atmosphere in having the
good health of all the individuals. We have surveyed the various locations and made plans that
how could we control the over wastage of the resources? We have generated several
information from the randomly selected individuals and observed the problems faced by them.
The techniques include all the process to be used to reduce the unhealthy and harmful actions.
Here, we need your kind approval for this, that will help us in implementation of such
plans. These are the main and necessary needs of workers that should be done promptly and
5
employees and their families who are residing in quarters of entity.
Maintenance: After implementation of such plans there must be proper management of
all the policies. There must be cleaning and recycling of the wastage on the regular basis (Hur
and et.al., 2016). Managers or the operating parties are responsible in providing the knowledge
or best information to the individuals and also guide them that how these can improve their
health and the environment.
1.4 Develop implementation plan for policies and procedures
The policies can be implemented by managers with the help of various process:
The plans must reflect the importance of policies.
Guidelines to be provided to the individuals about the methods to be used to improve the
environment.
The control over the wastage and proper utilisation of the resources is to be done by the
workers.
There should be punishments over individuals who disobey the rules.
1.5 Seek approval with policy and procedures plan
To,
The Manager
(Go Green)
Subject: Need approval for the implementation of the polices
Sir,
I am here to inform you that, we have developed plans and policies to make
improvements in work environment. These methods will help the atmosphere in having the
good health of all the individuals. We have surveyed the various locations and made plans that
how could we control the over wastage of the resources? We have generated several
information from the randomly selected individuals and observed the problems faced by them.
The techniques include all the process to be used to reduce the unhealthy and harmful actions.
Here, we need your kind approval for this, that will help us in implementation of such
plans. These are the main and necessary needs of workers that should be done promptly and
5
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properly. Thanks, and regards,
Sustainability Officer
(Go Green)
TASK 2: Communicate policy
The policies and procedures must be communicated with the managers and the supportive
staff that will help in generating the good ideas in the implementation of the plans. The
communication between the staff members should not be complicated and there must not be any
problem in sharing the information at the workplace. Employees as well as the supervisors are
free to share their views. With the help of advices from staff members, favourable changes can
be done as to improve the policies and plans (Liu and et.al., 2017). These methods will be
beneficial for them as this will develop pleasant environment. We should make planning for how
we will going to implement the plans? What are the requirements of such techniques? We must
appoint the adequate number of members who will help in the success of these operations. We
have to make more investments which includes installation of recycling plants, better drainage
system as the toxic liquid or water from factories do not meet the water of lakes and rivers. We
should make investment in promoting the use of geothermal energy.
TASK 3: Implementation of workplace sustainability
The plans must be implemented promptly as the environment of workplace is the big and
serious issue so it must be considered (Brewster and et.al., 2017). The methods can be used to
implement plans are as follows:
Essential workforce must be appointed.
Employees must be aware with their duties and be effective in every task.
There should be plans regarding how can we reduce the pollution and wastage.
Water drainage should be proper in order to reuse water after proper treatment.
Reduction in the use of plastic and hazardous things.
6
Sustainability Officer
(Go Green)
TASK 2: Communicate policy
The policies and procedures must be communicated with the managers and the supportive
staff that will help in generating the good ideas in the implementation of the plans. The
communication between the staff members should not be complicated and there must not be any
problem in sharing the information at the workplace. Employees as well as the supervisors are
free to share their views. With the help of advices from staff members, favourable changes can
be done as to improve the policies and plans (Liu and et.al., 2017). These methods will be
beneficial for them as this will develop pleasant environment. We should make planning for how
we will going to implement the plans? What are the requirements of such techniques? We must
appoint the adequate number of members who will help in the success of these operations. We
have to make more investments which includes installation of recycling plants, better drainage
system as the toxic liquid or water from factories do not meet the water of lakes and rivers. We
should make investment in promoting the use of geothermal energy.
TASK 3: Implementation of workplace sustainability
The plans must be implemented promptly as the environment of workplace is the big and
serious issue so it must be considered (Brewster and et.al., 2017). The methods can be used to
implement plans are as follows:
Essential workforce must be appointed.
Employees must be aware with their duties and be effective in every task.
There should be plans regarding how can we reduce the pollution and wastage.
Water drainage should be proper in order to reuse water after proper treatment.
Reduction in the use of plastic and hazardous things.
6

TASK 4: Review policy implementation
4.1 Feedbacks to the stakeholders
After implementation of such plans there can be various feedbacks that have been
generated through several stakeholders including consumers, distributors, shareholders and the
workforce of Go Green (Raineri and Paillé, 2016). Consumers were feeling satisfied with the
implementation of such plans and they showed their interest in making environment healthier
and hygienic. There are some loopholes where organisation lacks which are as follows:
There is lack of performance as the work is not on consistency.
Poor management of plans
No proper recycling of all waste material.
Still there is manufacturing of plastic and toxic element products.
No stoppage over the use of such harmful products.
4.2 Identification of the issues on implementation
Problem arises as per there is no proper management of such plans and lack of employees
for running the plans. Still people are not aware with the disadvantages of over consumption of
plastic bags and other related things (Huang and et.al., 2016). Industries are still dumping the
wastage in the river and lakes which creates the water pollution. The water of such sources are
no longer in use for drinking and irrigation. The increase in pollution is harming the many
species as well as human beings.
4.3 Modification of the policies
This is to be take into charge that there must be changes in the policies (Wallace and
et.al., 2016). Promoting the use of Go Green these can be done by advertising over the social
media and print media. There must be use of several surveys at various departments and
employees must be aware with the use of hygienic products. The modification can be done
through various changes as follows:
Use of advertisements over social media and newspaper.
Increase awareness in workers for use of such products.
Develop various water drainage systems which will filter waste water and that can be use
d again in.
Appointment of skilled and talented employees as they can understand problems in depth
and do essential efforts for that.
7
4.1 Feedbacks to the stakeholders
After implementation of such plans there can be various feedbacks that have been
generated through several stakeholders including consumers, distributors, shareholders and the
workforce of Go Green (Raineri and Paillé, 2016). Consumers were feeling satisfied with the
implementation of such plans and they showed their interest in making environment healthier
and hygienic. There are some loopholes where organisation lacks which are as follows:
There is lack of performance as the work is not on consistency.
Poor management of plans
No proper recycling of all waste material.
Still there is manufacturing of plastic and toxic element products.
No stoppage over the use of such harmful products.
4.2 Identification of the issues on implementation
Problem arises as per there is no proper management of such plans and lack of employees
for running the plans. Still people are not aware with the disadvantages of over consumption of
plastic bags and other related things (Huang and et.al., 2016). Industries are still dumping the
wastage in the river and lakes which creates the water pollution. The water of such sources are
no longer in use for drinking and irrigation. The increase in pollution is harming the many
species as well as human beings.
4.3 Modification of the policies
This is to be take into charge that there must be changes in the policies (Wallace and
et.al., 2016). Promoting the use of Go Green these can be done by advertising over the social
media and print media. There must be use of several surveys at various departments and
employees must be aware with the use of hygienic products. The modification can be done
through various changes as follows:
Use of advertisements over social media and newspaper.
Increase awareness in workers for use of such products.
Develop various water drainage systems which will filter waste water and that can be use
d again in.
Appointment of skilled and talented employees as they can understand problems in depth
and do essential efforts for that.
7
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Management control over budget for implementing plans and work of employees or
organisation.
CONCLUSION
It is to be concluded that to make a healthy and pleasant work environment, the managers
must introduce several rules and regulations in the premises. The workers must be conscious
about adopting the clean and hygienic methods. Go Green simulation is the best way to create
awareness in people about the workplace. The employees must be taught about how they can
reuse the waste material with the help of recycling it. Mangers of the organisation have to spend
more on the installation of dustbins and cleanliness machinery like dry cleaners. Further, to keep
the environment fruitful to the health than there must be proper utilisation all the resources and
reducing the usage of harmful and hazardous products.
8
organisation.
CONCLUSION
It is to be concluded that to make a healthy and pleasant work environment, the managers
must introduce several rules and regulations in the premises. The workers must be conscious
about adopting the clean and hygienic methods. Go Green simulation is the best way to create
awareness in people about the workplace. The employees must be taught about how they can
reuse the waste material with the help of recycling it. Mangers of the organisation have to spend
more on the installation of dustbins and cleanliness machinery like dry cleaners. Further, to keep
the environment fruitful to the health than there must be proper utilisation all the resources and
reducing the usage of harmful and hazardous products.
8
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REFERENCES
Books and Journals
Brewster, C. and et.al., 2017. Employee communication and participation. Policy and Practice
in European Human Resource Management: The Price Waterhouse Cranfield Survey.
p.154.
Hollis, L. P., 2016. Canary in the mine: ombuds as first alerts for workplace bullying on
campus. Journal of International Ombudsman Association.9(1). pp.23-31.
Huang, L. C. and et.al., 2016. High performance work systems, employee well-being, and job
involvement: An empirical study. Personnel Review.45(2). pp.296-314.
Hur, W. M. and et.al., 2016. Exploring the relationships between compassion at work, the
evaluative perspective of positive work-related identity, service employee creativity, and
job performance. Journal of Services Marketing.30(1). pp.103-114.
Husain, Z., Dayan, M. and Di Benedetto, C. A., 2016. The impact of networking on
competitiveness via organizational learning, employee innovativeness, and innovation
process: A mediation model. Journal of Engineering and Technology Management.40.
pp.15-28.
Kim, A. and et.al., 2017. Multilevel influences on voluntary workplace green behavior:
Individual differences, leader behaviour, and co-worker advocacy. Journal of
Management.43(5). pp.1335-1358.
Kwan, S. S. M., Tuckey, M. R. and Dollard, M. F., 2016. The role of the psychosocial safety
climate in coping with workplace bullying: A grounded theory and sequential tree
analysis. European Journal of Work and Organizational Psychology.25(1). pp.133-148.
Leigh, J., 2016. The story of the PPO queen: the development and acceptance of a spoiled
identity in child protection social work. Child & Family Social Work.21(4). pp.412-420.
Li, M. and Hsu, C. H., 2016. Linking customer-employee exchange and employee innovative
behaviour. International Journal of Hospitality Management.56. pp.87-97.
Liu, D. and et.al., 2017. Human resource systems, employee creativity, and firm innovation: The
moderating role of firm ownership. Academy of Management Journal.60(3). pp.1164-
1188.
McCann, P. and Ortega-Argilés, R., 2016. Smart specialisation, entrepreneurship and SMEs:
issues and challenges for a results-oriented EU regional policy. Small Business
Economics.46(4). pp.537-552.
Raineri, N. and Paillé, P., 2016. Linking corporate policy and supervisory support with
environmental citizenship behaviours: The role of employee environmental beliefs and
commitment. Journal of Business Ethics.137(1). pp.129-148.
9
Books and Journals
Brewster, C. and et.al., 2017. Employee communication and participation. Policy and Practice
in European Human Resource Management: The Price Waterhouse Cranfield Survey.
p.154.
Hollis, L. P., 2016. Canary in the mine: ombuds as first alerts for workplace bullying on
campus. Journal of International Ombudsman Association.9(1). pp.23-31.
Huang, L. C. and et.al., 2016. High performance work systems, employee well-being, and job
involvement: An empirical study. Personnel Review.45(2). pp.296-314.
Hur, W. M. and et.al., 2016. Exploring the relationships between compassion at work, the
evaluative perspective of positive work-related identity, service employee creativity, and
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