Employability Skills Task 2: Workplace Problem and Solutions Report

This report focuses on addressing the issue of high employee turnover at Travelodge Hotel. The analysis identifies several contributing factors, including demotivation, lack of role understanding, and unskilled employees. The report proposes various strategies to combat this, such as training and development programs, improved time management techniques, a refined recruitment and selection process, and motivational initiatives. Furthermore, it explores different communication styles within the organization, differentiating approaches for top, middle, and lower management levels. The report includes sample communications, like a letter from a senior manager and a memo to staff, to illustrate how to effectively communicate problems and solutions. Finally, it highlights the importance of time management and provides specific strategies to enhance it, such as prioritization, note-taking, delegation, and promoting employee well-being. The report concludes with a list of relevant references.

EMPLOYABILITY
SKILLS

TASK 2

2.1 Solution for work based problem
One of the main issues which is face in Travelodge Hotel is
high employees turnover. There are different reasons because of
which cited firm is facing this type of issue. Few of the reasons
because of which leave the organization include de-motivation, lack
in understanding the roles and responsibilities, unskilled employees,
etc. In order to solve this issue following are strategies which can be
followed by management:
•Training and development
•Time management

Cont...
• Recruitment and selection process
• Motivation

Cont...
• Middle level
• Lower level

2.2 Communicating problem and solution
in variety of style
Senior Manager
Travelodge Hotel
Dear Sir,
There are different type of issues that are faced with the organization. In order to overcome one of the effective way to solve
rate of conflicts is with the help of which effective communication
There are different levels in an organization which work together in order to achieve the organizational goals and objectives.
Following are the different styles of communication used at different level:
Top level: There are few people who are involved in this level. They are the one who take all major decisions and make
changes which are to be followed by middle and lower levels. To have proper interact regarding the issues and problems which
are faced by organization, management conducts board meetings. All the issues which are being faced by different departments
are discussed and they share views and make appropriate decisions. There are only few people who are involved in decision
making. It is effectively done with the help of board meetings.
Middle level: It includes people who guide and control employees who have direct interaction with customers. All the
decisions which are made by top level are conveyed to the middle level and they are being adopted by the organization. The
type of communication style which is used in this level is email, telephone and face to face interaction. However, mainly emails
are used in order to convey the changes and issues which are faced within organization. Further, in emergency cases, face to
face interaction takes place and changes are conveyed to this level.
Lower level: People working at this level are the one who have direct interaction with customers. They know the issues which
are faced by them. In order to have proper interaction, type of communication style used here is through seminars. It is mainly
conducted by a professional who conveys the changes or decisions which are taken by the top management. All the doubts
which employees have in their mind are clarified and suggestions are also taken from employees so that business operations can
be operated effectively.
Your Sincerely,
XYZ

Cont...
Date: 22/Apr/2017
Subject: Conflicts within organization
From: Manager
Company: Travelodge Hotel
To: Staff members
This is to inform that the rate of conflicts are increasing with the firm. It is raising
the rate of confusion and mismanagement. It is important for each one to
understand the seriousness of each worker and have effective communication so
that the performance of work can be raised.
I am looking forward to it and proper steps will be take to reduce the negative
impact. I hope proper support will be done by each one.

2.3 Time management strategies
As stated above, lack of time management is one of the
issue because of which employees leave the firm. There
are cases in which employees are provided with lot of
work and this negatively affects the quality and also de-
motivates workers. Following are few time management
strategies which can be employees within Travelodge
Hotel:
Prioritizing
Making notes

Continue
 Delegation
 Stay healthy

REFERENCES
Breeze, N., Barber, L. and Beeching, K., 2016. Employability and the UseMyAbility Online Tool:
Raising Sports Students’ Awareness to Inform the Development of Their Skills and Attributes.
Journal of Curriculum and Teaching. 5(1). pp.62-77.
Chavan, R. R. and Surve, A. Y., 2014. Assessing parameters of employability skills: an employers’
perspective. Asian Journal of Management Research. 5(2). pp.254-260.
Danial, J. and Mohamed, S., 2014. Factors influencing the acquisition of employability skills by
students of selected Technical Secondary School in Malaysia. International Education Studies.
7(2). pp.117.
Husain, M. Y., Mustapha, R. and Mokhtar, S. B., 2014. Verification of Employability Skills
Inventory using Confirmatory Factor Analysis. Journal of Asian Vocational Education and
Training. 6. pp.1-9.
Kulkarni, N. and Chachadi, A. H., 2014. Skills for Employability: Employers' Perspective. SCMS
Journal of Indian Management. 11(3). pp.64.

THANK YOU