Employability Skills: Effective Problem-Solving Techniques Report

This report delves into the critical area of employability skills, emphasizing the strategies and methods for solving work-based problems. It highlights the importance of communication, time management, and motivational techniques in addressing challenges within an organization. The report outlines a seven-step process for problem-solving and introduces the IDEAL model by Branford and Stien as a framework for identifying, defining, exploring, acting on, and looking back on issues. Communication styles, including verbal and non-verbal methods, are examined, along with the different levels of communication within an organization. The impact of problem-solving strategies on both financial and non-financial aspects is discussed, and time management strategies, such as goal setting and work planning, are presented. The report concludes by emphasizing the collective responsibility of team members in addressing and resolving problems, referencing various sources to support its findings and recommendations.

Employability Skills

 Introduction
 Work Based Problems
 Solution and Methods to solve problems
Table of Contents

 When a organisation faces problems there
are certain steps that it should follow.
 How communication is done in an
organisation when they face such issue.
 Time management also plays a vital role in
showing how time can help in reducing the
problems confronted by organisations.
Introduction

These are issues that an individual faces during their work.
 Workload
 Career growth and Development
 Balance between work and life.
 Motivation
Work Based Problems

All of these problems can be solved by various ways:
 Time Management
 Communication
 Motivational techniques
 Communication Styles and Levels
Solutions to Work Based Problems

There is a seven step process that an individual can use
for solving work based problems.
1. Identification of what the problem is.
2. Know what everyone else thinks of the problem.
3. Make a list of the possible solutions
Tools for Solving Work Based
Problems

4. Choose the best possibilities.
5. Assess the possibilities.
6. Note down all of the points that are agreed upon.
7. Implement the options for the problems and monitor
them.
Continued..

Using the IDEAL which is given by Branford and Stien
can help in solving work based problems.
1. Identify
2. Define
Method for Solving Work Based Problems

3. Explore
4. Take action
5. Look back on how long the problem is addressed.
Continued…

Communication in an organisation is an
important part. Without proper communication
a task or project cannot be completed. Two
main types of communication are:
1. Verbal
2. Non-verbal
Communication Styles

Verbal communication is usually of one type:
 Oral
Because of it being only one type there are
both advantages and drawbacks for this.
Verbal Communication

Non verbal communication is the usage of
symbols or signs rather than using words.
 Written.
 Gestures and facial expressions.
 Body language.
Non-Verbal Communication

In an organisation there are different ways in which they
can communicate with their managers.
1. Direct
2. Indirect
Levels in Communications

Solving a problem affects the whole organisation in
different ways. The main two way the organisation is
affected:
 Non financial
 Financial
Impact of problem solving strategies

Time management is an important aspect in a persons life
whether it be for work or life. Here are some strategies
that one can adopt.
1. Making goals and objectives
2. Arranging Work
3. Planning of all things to do in a day.
Time management strategies.

This strategy was used to solve a problem in the
organisation.
Solving Problems
Finding
The
Problem
See
Different
Outcomes
Assemble a
plan to
solve
problem
Implement
and
Monitor
Plan

 Strategies and methods such as Branford and Stien
model showed how problems should be addressed to in
a company.
 Time management strategies also helped in lowering the
risks of a company.
 In all it can be concluded that when a problem is faced
by an company then al the members need to take part in
helping to solve it.
Conclusion

 HumanResource, 2019. 10 common challenges employees face in workplace.
[Online] HumanResource. Available at:
https://www.humanresourcesonline.net/top-10-common-challenges-employees-face-i
n-workplace/
[Accessed: 7 March 2019]
 Mediate, 2019. Seven steps for effective problem solving in the workplace. [Online]
Mediate. Available at: https://www.mediate.com/articles/thicks.cfm [Accessed: 7
March 2019]
 Deekit, 2018. Problem Solving. [Online] Deekit. Available at:
https://www.deekit.com/ideal-problemsolve/ [Accessed: 7 March 2019]
 Verywellmind, 2018. Types of non-verbal communication. [Online] verywellmind.
Available at:
https://www.verywellmind.com/types-of-nonverbal-communication-2795397
[Accessed: 7 March 2019]
 Managementstudyguide, 2019. Time management- Meaning and its importance.
[Online] Managementstudyguide. Available at:
https://www.managementstudyguide.com/time-management.htm [Accessed: 7 March
2019]
 Verywellmind, 2018. Problem solving strategies and obstacles. [Online]
verywellmind. Available at:
https://www.verywellmind.com/problem-solving-2795008 [Accessed: 7 March 2017]

References