Leading and Managing Effective Workplace Relationships in JKL Industry

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Lead and manage effective
workplace relationships
JKL Industry

Table of contents
● Audience needs and relevant interpersonal skills
● Organisational needs
● Approach to communication and consultation
● Organizational policies and procedures
● A time and location Of Presentation
● Quality specifications

Audience needs and relevant interpersonal skills
● The employees who are shifted to other departments from
the rental department are required to have proper training
in order to understand the new tasks and activities and
hence the managers of the organization are responsible to
conduct the effective training and development session for
the employees.
● There must be effective verbal, non-verbal and visual
communication among managers, directors and employees
in order to make work flow effective (Adewuyi et al., 2016).

Organisational needs
● Internal strategic needs, goals and objectives
● external regulatory or legal requirements
● business ethics requirements

Approach to communication and
consultation
● Communication strategy

Organizational policies and procedures
The organizational policies and procedures include;
● Complaints & disputes procedures
● Conflicts resolution procedures
● Personal practices
● Occupational health and safety procedures
● Coordination and networking with all customers and clients (Chen
et al., 2018).

A time and location Of
Presentation
● The presentation was of 15 min which is done in the conference
room with board of directors where all the discussions were made
in the presence of all seniors managers, leaders. This discussion
was done on 31 July 2019 at 11.30 AM and finished on 12.00 PM.

Quality specifications
● Communication at each level
● Development of effective relationships
● Building professional trust
● Achievement of organizational goals
● Written communication

References
● Adewuyi, E.O. and Adefemi, K., 2016. Behavior change
communication using social media: a review. International Journal
of communication and health, 9, pp.109-16.
● Wong, C.A., Afandi, S.H.M., Ramachandran, S., Kunasekaran, P.
and Chan, J.K.L., 2018. Conceptualizing environmental literacy
and factors affecting pro-environmental behaviour. International
Journal of Business and Society, 19(S1), pp.128-139.
● Sofka, W., de Faria, P. and Shehu, E., 2018. Protecting knowledge:
How legal requirements to reveal information affect the
importance of secrecy. Research Policy, 47(3), pp.558-572.

References
● Finnerty, N., Sterling, R., Coakley, D., Contreras, S., Coffey, R. and
Keane, M.M., 2017. Development of a Global Energy Management
System for non-energy intensive multi-site industrial
organisations: A methodology. Energy, 136, pp.16-31.
● Chen, X., Wu, D., Chen, L. and Teng, J.K., 2018. Sanction severity
and employees’ information security policy compliance:
Investigating mediating, moderating, and control variables.
Information & Management, 55(8), pp.1049-1060.
● Sheykhhasan, M., Wong, J.K.L. and Seifalian, A.M., 2019. Human
Adipose-Derived Stem Cells with great Therapeutic Potential.
Current stem cell research & therapy.