Effective Workplace Communication and Safety Training Resource Report

This report serves as a comprehensive training resource focusing on workplace communication procedures and occupational health and safety. It covers essential aspects such as identifying communication procedures, active listening techniques, and effective feedback mechanisms. The report delves into the roles and responsibilities of management and employees, emphasizing the importance of ethical standards, environmental care, and time management. It also explores non-verbal communication, including facial expressions and gestures, and the significance of body language in conveying messages. References from relevant sources are included to support the information presented. This resource is designed to enhance understanding and promote best practices in workplace communication and safety, contributing to a professional and ethical work environment.

Resource for Training
By (student’s name)
Professor’s name
College
Course
Date

Occupational Health and Safety
How to identify workplace
communication procedures
•Being present during meetings
•Gaining access to the online
websites
•Studying communications
•Discussions inclusive of peers,
representatives (Reese 2015).

Scope of practice
Role and responsibilities of management and
employees
• The objective to be achieved
• The key values and vision
• The structure of the organization

Code of conduct
•Respect for employees and partners to boost high
professionalism and dignity
•Highest ethical standard to curb any corrupt practice
like bribery
•Responsible environmental care
•Appropriate training on hazards to keep employees
safe from occupational illness and injuries

Effective way of time management
• Keep track of your time
• Allocate specific duration for every task
• Have a guideline list
• Attend to the most urgent matters in your list
plan

How to tackle urgent situation
• Always keep calm
• Seek for help from other people
• Understand the Nature of the urgent issue
• Have in mind that abrupt changes can be
treated as emergencies

Communication and feedback presentation
Steps to becoming a good and active listening
technique
• Be relaxed but attentive
• Maintain eye contact
• Have an open mind
• Avoid interruptions when one is talking

How to seek feedback
• Ask open questions
• Make the other person understand that you
need feedback from them
• Prepare the respondent by being specific on
what you would want from them

Getting a constructive feedback
• Avoid your first reaction
• Memorize the act of feedback importance
• Understand often as you listen
• Grace a feedback with a word of thank you
(Anderson, Buchko and Buchko 2016).

Negative feedback
• Misunderstanding in the workplace
• Chaotic behavior
• Ambiguity in terms of context (Anderson,
Buchko and Buchko 2016)

Communication without words
• Facial expression-your eyes, mouth should
reinforce what you say .For the audience to
have a grasp
• Gestures-Using signs to communicate mainly
in the cultural context (Bambaeeroo and
Shokrpour 2017)

Importance of body language
•Body language makes the speaker assertive
•To put more emphasis on what is communicated
•Help form a better connection and familiarity
between speaker and the recipient