This report investigates workplace stress within the business and financial services industry, highlighting its causes such as heavy workloads, non-flexible arrangements, discrimination, and poor relationships. It explores the significant impacts of workplace stress, including reduced employee morale, increased turnover, absenteeism, and decreased organizational performance, affecting both employee health and customer service. The report examines legal consequences, referencing the Work Health and Safety Act 2011, and emphasizes the importance of creating a positive working environment. Strategies to eliminate stress are discussed, including promoting workplace wellness through flexible hours, social activities, and counselling. Furthermore, it outlines health and well-being programs, categorizing them into lifestyle, occupational health and safety, and organizational culture programs. Recommendations are provided to minimize workplace stress, focusing on understanding employee needs, implementing whistleblowing policies, and fostering a positive work environment through various programs and flexible working arrangements.
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