BSB50420 - Develop Workplace Policies for Sustainability Report
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AI Summary
This assignment is a comprehensive report developed for the BSBSUS511 unit, focusing on creating and implementing workplace sustainability policies and procedures. It begins with outlining the scope of the policy, aligning it with organizational goals and commitments, and includes a stakeholder consultation plan to facilitate policy development. The report details specific environmental strategies, such as minimizing resource use, reducing toxic materials, and adopting life cycle management approaches, along with continuous improvement strategies. An implementation plan is provided, including action steps, responsibilities, timeframes, resources, potential barriers, and communication strategies. Furthermore, the report develops performance indicators to measure the policy's effectiveness and constructs a procedure for continuously improving resource efficiency, outlining target setting, strategy implementation, and monitoring processes.

1 | P a g e
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Candidate Instructions
Purpose of this Assessment task
This assessment task is designed to test your skills
in developing workplace policies and procedures
for sustainability as required by the unit
BSBSUS511 Develop workplace policies and
procedures for sustainability. Your trainer/assessor
will be assessing your work and provide you with
constructive feedback on Canvas. This task will
assess your skills to:
Prepare workplace sustainability policies
Implement workplace sustainability policies
Review implementation of workplace
sustainability policies
In this assessment you will analyse the provided
case, undertake research using Bounce Fitness
website, and complete the 11 parts of the project
to demonstrate your skills in Develop workplace
policies and procedures for sustainability.
What are you required to do to undertake this
Case Study?
To complete this assessment, you must use the
simulated business “BOUNCE FITNESS” by clicking
on the link below. This business is a fitness
company which is in all States within Australia.
Bonce Fitness website contains information about
the company, Infrastructure, People, Policies and
procedures, Performance of the business,
Documents, and scenarios. You can find the login
details on Canvas:
http;//bounce.precisiongroup.com.au/account/
To successfully undertake this assessment, you
should be doing the following:
Read the provided Case Study, scenarios
and Bounce Fitness additional resources
couple of times and understand the
requirements
Clarify the requirements with your trainer
and assessor if you are not sure
Research appropriate websites as directed
by your trainer/assessor
Complete all of the 5 parts of the project
Purpose of this Assessment task
This assessment task is designed to test your skills
in developing workplace policies and procedures
for sustainability as required by the unit
BSBSUS511 Develop workplace policies and
procedures for sustainability. Your trainer/assessor
will be assessing your work and provide you with
constructive feedback on Canvas. This task will
assess your skills to:
Prepare workplace sustainability policies
Implement workplace sustainability policies
Review implementation of workplace
sustainability policies
In this assessment you will analyse the provided
case, undertake research using Bounce Fitness
website, and complete the 11 parts of the project
to demonstrate your skills in Develop workplace
policies and procedures for sustainability.
What are you required to do to undertake this
Case Study?
To complete this assessment, you must use the
simulated business “BOUNCE FITNESS” by clicking
on the link below. This business is a fitness
company which is in all States within Australia.
Bonce Fitness website contains information about
the company, Infrastructure, People, Policies and
procedures, Performance of the business,
Documents, and scenarios. You can find the login
details on Canvas:
http;//bounce.precisiongroup.com.au/account/
To successfully undertake this assessment, you
should be doing the following:
Read the provided Case Study, scenarios
and Bounce Fitness additional resources
couple of times and understand the
requirements
Clarify the requirements with your trainer
and assessor if you are not sure
Research appropriate websites as directed
by your trainer/assessor
Complete all of the 5 parts of the project

and upload them on Canvas
Discuss with your trainer/assessor the
contents of the project you will be
submitting
Context and conditions of undertaking the tasks?
The prescribed tasks will be undertaken by you
after carefully analysing the case scenarios. Your
trainer will also provide you guidance on the
websites to be researched. Your trainer/assessor
may also set certain conditions under which you
will perform the tasks required by this assessment.
For example, your trainer may set a time limit to
perform a task or, ask you to repeat a task or, ask
you to give additional information about the
performance by asking you some verbal questions
or, they may prescribe you some new conditions to
undertake certain tasks.
Given your personal conditions, your
trainer/assessor should also be able to make some
reasonable adjustments in undertaking the tasks of
this assessment. You should check with your
trainer/assessor about the conditions under which
the tasks should be completed, and the possible
adjustment they can make in undertaking these
tasks.
What specific WHS requirements may be involved?
This assessment will require you to be aware of the
standard Workplace Health and Safety
requirements e.g. Workplace Health and Safety Act
and Workplace Health and Safety Legislation Your
trainer/assessor will advise you on these and other
legislative requirements.
Tasks and frequency of performance
Details of the tasks to be undertaken in this
assessment are provided in this document. The
tasks listed must be performed at least once.
Getting Started
The assessment may be re-attempted on two
further occasions (maximum three attempts in
3 | P a g e
Discuss with your trainer/assessor the
contents of the project you will be
submitting
Context and conditions of undertaking the tasks?
The prescribed tasks will be undertaken by you
after carefully analysing the case scenarios. Your
trainer will also provide you guidance on the
websites to be researched. Your trainer/assessor
may also set certain conditions under which you
will perform the tasks required by this assessment.
For example, your trainer may set a time limit to
perform a task or, ask you to repeat a task or, ask
you to give additional information about the
performance by asking you some verbal questions
or, they may prescribe you some new conditions to
undertake certain tasks.
Given your personal conditions, your
trainer/assessor should also be able to make some
reasonable adjustments in undertaking the tasks of
this assessment. You should check with your
trainer/assessor about the conditions under which
the tasks should be completed, and the possible
adjustment they can make in undertaking these
tasks.
What specific WHS requirements may be involved?
This assessment will require you to be aware of the
standard Workplace Health and Safety
requirements e.g. Workplace Health and Safety Act
and Workplace Health and Safety Legislation Your
trainer/assessor will advise you on these and other
legislative requirements.
Tasks and frequency of performance
Details of the tasks to be undertaken in this
assessment are provided in this document. The
tasks listed must be performed at least once.
Getting Started
The assessment may be re-attempted on two
further occasions (maximum three attempts in
3 | P a g e
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total). All assessments must be resubmitted 3 days
within receiving your unsatisfactory grade. You
must clearly indicate “Re-submission” on your
resubmitted work.
You must complete all questions unassisted by the
assessor or other personnel but may refer to
reference material as may be needed. All questions
must be answered satisfactorily for the assessment
to be completed satisfactorily.
For any assessment conducted that is incomplete,
or without satisfactory performance, the
assessment will need to be completed again after
further training support. This may be simply to
focus on question areas not achieved in the prior
assessment.
Submitting your assessment
When you are ready to submit your assessments,
upload the files in Canvas via the submission tab. It
is important that you keep a copy of all electronic
assessments submitted to Canvas. Please submit all
assessment components.
Word count
In this assessment some of the questions include a
word count. This is a guideline only, but your
answers should not vary substantially (i.e. +/- 10%)
from the word count provided. Microsoft Word
includes a word count tool.
Objective To test the required application skills in developing workplace policies and
procedures for sustainability.
within receiving your unsatisfactory grade. You
must clearly indicate “Re-submission” on your
resubmitted work.
You must complete all questions unassisted by the
assessor or other personnel but may refer to
reference material as may be needed. All questions
must be answered satisfactorily for the assessment
to be completed satisfactorily.
For any assessment conducted that is incomplete,
or without satisfactory performance, the
assessment will need to be completed again after
further training support. This may be simply to
focus on question areas not achieved in the prior
assessment.
Submitting your assessment
When you are ready to submit your assessments,
upload the files in Canvas via the submission tab. It
is important that you keep a copy of all electronic
assessments submitted to Canvas. Please submit all
assessment components.
Word count
In this assessment some of the questions include a
word count. This is a guideline only, but your
answers should not vary substantially (i.e. +/- 10%)
from the word count provided. Microsoft Word
includes a word count tool.
Objective To test the required application skills in developing workplace policies and
procedures for sustainability.
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Assessment Cover Sheet
Candidate name:
Trainer’s Name:
Date Submitted:
Candidate declaration: I declare that:
I have read and understood all the information provided in relation to
the assessment requirements to complete this unit, the instructions
and the purpose and processes of undertaking this assessment task
This assessment is my own work and where other’s works or ideas have
been borrowed, I have appropriately referenced or acknowledged them
I understand that plagiarism is a serious offence that may lead to
disciplinary action.
Candidate signature:
Task 2 – Case Study and Written Report
5 | P a g e
Candidate name:
Trainer’s Name:
Date Submitted:
Candidate declaration: I declare that:
I have read and understood all the information provided in relation to
the assessment requirements to complete this unit, the instructions
and the purpose and processes of undertaking this assessment task
This assessment is my own work and where other’s works or ideas have
been borrowed, I have appropriately referenced or acknowledged them
I understand that plagiarism is a serious offence that may lead to
disciplinary action.
Candidate signature:
Task 2 – Case Study and Written Report
5 | P a g e

General instructions
You are required to complete Task 2 with reference to IndoAust Jaya Project Brief and its additional
resources.
Your policy must include the following as a minimum:
Part A: – Scope
Outline the scope of your policy. This should include:
Which parts of the organisation the policy applies to
How the policy aligns with organisational goals and objectives
The commitments the organisation is making in regard to sustainability
Refer to the case study you will need to read through the email briefing, the mission and vision
statements and the information on sustainability at IAJ to scope your policy. (approx. 100 words)
The organisation consists several parts like middle, lower and higher. So,
environment policy is being applied to middle management and production
department (Alons, 2017).
Environment policy is align with goals as well as objectives of organisation as
because as Indo Java wants to enhance their expansion within more countries, this
policy comprises of climate protection, sustainable energy policy, climate
protection etc. (Behagel, 2019).
Indo Java commitment towards sustainability has been rigid and they are aiming to
provide more contribution to community as well as society such as safe guarding
the environment for future generations, encouraging of diversity in entity and
working towards zero harm workplace by implementing WHS procedures.
Part B – Consultation Plan
Prepare a plan explaining which stakeholders you will consult with to develop and implement your
policy and how this consultation will occur.
Read through the email briefing carefully to help you identify relevant stakeholders.
(approx. 100 words)
Stakeholder
You are required to complete Task 2 with reference to IndoAust Jaya Project Brief and its additional
resources.
Your policy must include the following as a minimum:
Part A: – Scope
Outline the scope of your policy. This should include:
Which parts of the organisation the policy applies to
How the policy aligns with organisational goals and objectives
The commitments the organisation is making in regard to sustainability
Refer to the case study you will need to read through the email briefing, the mission and vision
statements and the information on sustainability at IAJ to scope your policy. (approx. 100 words)
The organisation consists several parts like middle, lower and higher. So,
environment policy is being applied to middle management and production
department (Alons, 2017).
Environment policy is align with goals as well as objectives of organisation as
because as Indo Java wants to enhance their expansion within more countries, this
policy comprises of climate protection, sustainable energy policy, climate
protection etc. (Behagel, 2019).
Indo Java commitment towards sustainability has been rigid and they are aiming to
provide more contribution to community as well as society such as safe guarding
the environment for future generations, encouraging of diversity in entity and
working towards zero harm workplace by implementing WHS procedures.
Part B – Consultation Plan
Prepare a plan explaining which stakeholders you will consult with to develop and implement your
policy and how this consultation will occur.
Read through the email briefing carefully to help you identify relevant stakeholders.
(approx. 100 words)
Stakeholder
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Communication Plan
Template
Stakeholder Method of
Consultation
Consultation Topics
Employees
Collaborative-
dependent
contingency fee
Shareholders
Collaborative-
interdependent.
Setting of policies
Owners Triadic-dependent Success adnd growth of business
7 | P a g e
Template
Stakeholder Method of
Consultation
Consultation Topics
Employees
Collaborative-
dependent
contingency fee
Shareholders
Collaborative-
interdependent.
Setting of policies
Owners Triadic-dependent Success adnd growth of business
7 | P a g e
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Part C – Strategies
Provide details of the specific environmental strategies that will be used. This should include:
How you will minimise resource use and improving resource efficiency
How you will reduce toxic material and hazardous chemical use
What life cycle management approaches you will use
What continuous improvement strategies will be in place
Look closely at the outcomes of the office review to help you choose appropriate strategies. You
should also consider the sustainability commitments and mission and vision statements. (approx. 400
words)
Resources are crucial to be used so that all goals are accomplished in better way. It
is essential to focus on minimising resources usages and improves the efficiency
level so that competitive benefits are achieved. So, usage of resources can be
reduced by minimising business activities and hiring of skilled employees. IAJ can
use the improved purchasing practices which can reduce the use of resources.
Also, conserving water and energy can results in reduction in the usage and
improve in efficiency (Brendehaug, 2017).
To reduce the toxic material and hazardous chemical, company can focus on
applying green principle of chemistry. Also, they can opt for hiring environmental
practitioners which will guide how to use ethical resources in proper manner. This
is too analysed that by use of these proper strategies, it is easy to reduce such
usage (Kennedy, 2020).
Life cycle approaches are needed to be used so that it is easy to access to
environmental benefits in easy way. This is seen that in case of IAJ, they can use
LCM in proper manner. So, in this product development and green environment
approach is to be used on the basis of which it is easy to maintain the
sustainability. The continuous improvement strategy which will take place is standardize, shine,
sustain. These strategies are necessary to be adopted so that it is easy to achieve the
set objectives. Moreover, it is critically analysed that through these continuous
improvement strategies, decisions are being undertaken in correct way.
Provide details of the specific environmental strategies that will be used. This should include:
How you will minimise resource use and improving resource efficiency
How you will reduce toxic material and hazardous chemical use
What life cycle management approaches you will use
What continuous improvement strategies will be in place
Look closely at the outcomes of the office review to help you choose appropriate strategies. You
should also consider the sustainability commitments and mission and vision statements. (approx. 400
words)
Resources are crucial to be used so that all goals are accomplished in better way. It
is essential to focus on minimising resources usages and improves the efficiency
level so that competitive benefits are achieved. So, usage of resources can be
reduced by minimising business activities and hiring of skilled employees. IAJ can
use the improved purchasing practices which can reduce the use of resources.
Also, conserving water and energy can results in reduction in the usage and
improve in efficiency (Brendehaug, 2017).
To reduce the toxic material and hazardous chemical, company can focus on
applying green principle of chemistry. Also, they can opt for hiring environmental
practitioners which will guide how to use ethical resources in proper manner. This
is too analysed that by use of these proper strategies, it is easy to reduce such
usage (Kennedy, 2020).
Life cycle approaches are needed to be used so that it is easy to access to
environmental benefits in easy way. This is seen that in case of IAJ, they can use
LCM in proper manner. So, in this product development and green environment
approach is to be used on the basis of which it is easy to maintain the
sustainability. The continuous improvement strategy which will take place is standardize, shine,
sustain. These strategies are necessary to be adopted so that it is easy to achieve the
set objectives. Moreover, it is critically analysed that through these continuous
improvement strategies, decisions are being undertaken in correct way.

Part D – Implementation Plan
Develop an implementation plan for your policy. This should include:
The actions required
Roles and responsibilities
Timeframes
Resources
Potential barriers
Communication plans
Look closely at the results of the office review to assist you. (approx. 300 words)
Implementati
on Plan
Action Steps By
Whom
By
Whe
n
Resources
and Support
Available /
Needed
Potential Barriers or
Resistance
Communic
ation Plan
for
Implement
ation
Creating a
campaign and
awareness
about the
policy
HR
manag
er
11/04
/21
Knowledge
and education
needed.
Sources.
Journals and
environmental
practitioners
are available.
Barriers which
occurred within this
process are internal
conflicts, lack of
knowledge
Newspapers- These are
being important one
which are to be carried
out with proper c
consideration so that
message is transferred in
better way (Mabon,
2019).
Responses HR
execut
ive
15/04
/21
In this,
resources
which are
available are
tools and
techniques to
measure
responses.
In this barriers related
to this are personal
bias, personal opinion
etc.
Media channels- To get
the response in proper
manner it is essential to
use marketing channels so
that benefits are obtained
and communication is
done effectively.
9 | P a g e
Develop an implementation plan for your policy. This should include:
The actions required
Roles and responsibilities
Timeframes
Resources
Potential barriers
Communication plans
Look closely at the results of the office review to assist you. (approx. 300 words)
Implementati
on Plan
Action Steps By
Whom
By
Whe
n
Resources
and Support
Available /
Needed
Potential Barriers or
Resistance
Communic
ation Plan
for
Implement
ation
Creating a
campaign and
awareness
about the
policy
HR
manag
er
11/04
/21
Knowledge
and education
needed.
Sources.
Journals and
environmental
practitioners
are available.
Barriers which
occurred within this
process are internal
conflicts, lack of
knowledge
Newspapers- These are
being important one
which are to be carried
out with proper c
consideration so that
message is transferred in
better way (Mabon,
2019).
Responses HR
execut
ive
15/04
/21
In this,
resources
which are
available are
tools and
techniques to
measure
responses.
In this barriers related
to this are personal
bias, personal opinion
etc.
Media channels- To get
the response in proper
manner it is essential to
use marketing channels so
that benefits are obtained
and communication is
done effectively.
9 | P a g e
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The needed
resources are
proper
guidance and
learning.
Results HR
TEAM
22/04
/21
The resources
which are
available are
skilled
employees
and needed
one are
relevant
information.
The potential barrier
which occur in
between this are poor
communication,
minimum
participation
(Morioka, 2017).
It is also essential to
create a communication
plan and determine the
results which is to be
done through proper
manner.
Adopting/ not
adopting
HR
manag
er
25/04
/21
At this,
support
available
resources are
evaluation
methods and
experience
people
Barrier to resistance
is communication,
decision making.
Communication plan for
this step is to execute the
group discussion and
brainstorming session.
Part E – Performance Indicators
Develop at least five performance indicators for your policy.
Look closely at the mission and vision statements and sustainability requirements to assist you.
(approx. 100 words)
The five indicators for environmental policy are discussed follows-
CRR- It refers to a type of indicator in which it focuses on determine of percentage
of clients which hare retained. In this, it reflects about the how measures is being
delivered to brand promise.
Profit margin- It is another form of indicator in which it aims at about the profit
resources are
proper
guidance and
learning.
Results HR
TEAM
22/04
/21
The resources
which are
available are
skilled
employees
and needed
one are
relevant
information.
The potential barrier
which occur in
between this are poor
communication,
minimum
participation
(Morioka, 2017).
It is also essential to
create a communication
plan and determine the
results which is to be
done through proper
manner.
Adopting/ not
adopting
HR
manag
er
25/04
/21
At this,
support
available
resources are
evaluation
methods and
experience
people
Barrier to resistance
is communication,
decision making.
Communication plan for
this step is to execute the
group discussion and
brainstorming session.
Part E – Performance Indicators
Develop at least five performance indicators for your policy.
Look closely at the mission and vision statements and sustainability requirements to assist you.
(approx. 100 words)
The five indicators for environmental policy are discussed follows-
CRR- It refers to a type of indicator in which it focuses on determine of percentage
of clients which hare retained. In this, it reflects about the how measures is being
delivered to brand promise.
Profit margin- It is another form of indicator in which it aims at about the profit
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level of a business whether it is positive or negative. So, in this environmental
policy is beneficial.
Average Daily attendance- It is defined as indicator in which it reflects about the
response and participation of others in attendance (Paleari, 2017).
Customer metrics- This is another KPI in which it refers to analyzing of a
customer metrics and consists of customer satisfaction, and retention, customer
acquisition cost, customer lifetime value.
Process metrics- This is also KPI in which process is being determined with
consideration of proper analysis.
Part F – Resource Efficiency Procedure
Construct a procedure that supports your policy for continuously improving resource efficiency. Your
procedure should explain the step-by-step process to be followed. This should include:
How resource efficiency targets are set
How strategies to improve resource efficiency are implemented
How you will monitor and evaluate the success of the strategies
Specific roles and responsibilities
Look closely at the outcomes of the office review to assist you. (approx. 300 words)
Resources efficiency targets are being set by conducting of proper market and
environment analysis. In this presented report, targets are done by relevant
existing indicators. Also with help of SMART objectives, it is easy to access
resource efficiency (Toma, 2017).
Different types of strategies are presented like adopting of waste management in
proper manner and developing more methods to use resource efficiently.
It is essential to adopt the strategies so that it is easy to reach to goals in
effective manner and the strategies can be measured through use of KPI metrics.
Roles- Main role is to make decisions and use resources in efficient manner.
Responsibilities- Main responsibility is to meet the demands of stakeholders at
all level.
11 | P a g e
policy is beneficial.
Average Daily attendance- It is defined as indicator in which it reflects about the
response and participation of others in attendance (Paleari, 2017).
Customer metrics- This is another KPI in which it refers to analyzing of a
customer metrics and consists of customer satisfaction, and retention, customer
acquisition cost, customer lifetime value.
Process metrics- This is also KPI in which process is being determined with
consideration of proper analysis.
Part F – Resource Efficiency Procedure
Construct a procedure that supports your policy for continuously improving resource efficiency. Your
procedure should explain the step-by-step process to be followed. This should include:
How resource efficiency targets are set
How strategies to improve resource efficiency are implemented
How you will monitor and evaluate the success of the strategies
Specific roles and responsibilities
Look closely at the outcomes of the office review to assist you. (approx. 300 words)
Resources efficiency targets are being set by conducting of proper market and
environment analysis. In this presented report, targets are done by relevant
existing indicators. Also with help of SMART objectives, it is easy to access
resource efficiency (Toma, 2017).
Different types of strategies are presented like adopting of waste management in
proper manner and developing more methods to use resource efficiently.
It is essential to adopt the strategies so that it is easy to reach to goals in
effective manner and the strategies can be measured through use of KPI metrics.
Roles- Main role is to make decisions and use resources in efficient manner.
Responsibilities- Main responsibility is to meet the demands of stakeholders at
all level.
11 | P a g e

Part G – Consultation
You conducted a consultation meeting with Caroline Matterson the Corporate Manager at IAJ. IAJ
does not currently have a sustainability policy that applies to its corporate office environment.
List the key discussion points of the new sustainability policy and specific roles and responsibilities
along with any appropriate suggestions. (approx. 50 words)
During the consultation, I
☐ With adaption of new sustainable policy refers it was analysed that
environment policy is needed to be adopted in order to manage sustainability.
☐ Another key finding was that role and responsibility of a policy is to achieve
potential benefits and develop community as well as society.
☐
☐
☐
☐
☐
☐
☐
☐
☐
☐
☐
You conducted a consultation meeting with Caroline Matterson the Corporate Manager at IAJ. IAJ
does not currently have a sustainability policy that applies to its corporate office environment.
List the key discussion points of the new sustainability policy and specific roles and responsibilities
along with any appropriate suggestions. (approx. 50 words)
During the consultation, I
☐ With adaption of new sustainable policy refers it was analysed that
environment policy is needed to be adopted in order to manage sustainability.
☐ Another key finding was that role and responsibility of a policy is to achieve
potential benefits and develop community as well as society.
☐
☐
☐
☐
☐
☐
☐
☐
☐
☐
☐
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