Workplace Sustainability Policy and Procedures: A Comprehensive Report

This report provides a comprehensive analysis of workplace sustainability policies and procedures. It begins by defining the scope of a sustainability policy and the steps involved in its development, including identifying needs, assigning responsibilities, gathering information, drafting, consulting with stakeholders, and implementing the policy. The report addresses barriers to implementation, such as legal, financial, and cultural challenges, and suggests strategies to overcome them. It examines the three key aspects of sustainability—social, economic, and environmental—and discusses stakeholder involvement in policy development and communication methods. The report further explores methods for tracking policy success, improving resource efficiency, and modifying policies based on changing requirements. It delves into relevant internal and external resources for policy development, training strategies, and approaches to minimize waste and reduce toxic material use. The report also considers legal, ethical, time, and cost factors in developing effective sustainability policies, as well as effective communication methods. The report also includes a meeting agenda and minutes, along with policy options focusing on improving food packaging, efficient resource use, and reducing toxic materials. Furthermore, it outlines key performance indicators (KPIs) for monitoring and ensuring the success of the sustainability policy.

Develop
workplace policy
and
procedures for
sustainability
1

Table of Contents
TASK 1............................................................................................................................................4
Question 1...............................................................................................................................4
Question 2...............................................................................................................................4
Question 3...............................................................................................................................4
Question 4...............................................................................................................................4
Question 5...............................................................................................................................5
Question 6...............................................................................................................................5
Question 7...............................................................................................................................5
Question 8...............................................................................................................................5
Question 9...............................................................................................................................5
Question 10.............................................................................................................................6
Question 11.............................................................................................................................6
Question 12.............................................................................................................................6
Question 13.............................................................................................................................6
Question 14.............................................................................................................................6
Question 15.............................................................................................................................7
Question 16.............................................................................................................................7
Question 17.............................................................................................................................7
Question 18.............................................................................................................................7
Question 19.............................................................................................................................7
Question 20.............................................................................................................................7
TASK 2............................................................................................................................................8
Part A......................................................................................................................................8
Part B......................................................................................................................................8
Part C....................................................................................................................................10
Part D....................................................................................................................................11
Part E....................................................................................................................................12
Part F....................................................................................................................................14
2

Covered in PPT.....................................................................................................................14
TASK 3..........................................................................................................................................14
Part A....................................................................................................................................14
Covered in PPT ....................................................................................................................14
Part B....................................................................................................................................14
Part C....................................................................................................................................16
Part D....................................................................................................................................17
Covered in PPT.....................................................................................................................17
TASK 4..........................................................................................................................................17
Question 1.............................................................................................................................17
Question 2.............................................................................................................................17
Question 3.............................................................................................................................18
Question 4.............................................................................................................................18
REFRENCES.................................................................................................................................20
3

TASK 1
Question 1
Scope of organisation sustainability policy is that management able to develop and
maintain balance among the human requirement and natural world. This mean they able to fulfil
requirement of society by offering them natural products which didn't harm environment.
Through organisation sustainability policy company also able to create green strategy that aimed
for protecting environment by concerning social, economical and cultural environment
(Ameen,Mourshed and Li, 2015). There are several environmental or sustainability law,
regulations or code of practices which a company need to adopt in order to sustain at the market
place in effective manner such as Environment protection Act 1990, Environment Act 1995,
Waste Electrical and Electronic Equipment (WEEE), 2010 and so on.
Question 2
There are various steps included in policy development and practices for organisation
legislation as well as procedures like first stage is identify need of policy, then identification of
person will done who take responsibility, after that information are gather, next stage is draft of
policy. Then consultation with stakeholder will done who will finalise the policy then
consideration will done whether procedure are needed then implementation and monitor will
done.
Question 3
Barriers which impact implementation procedure are related to legal and institutional,
financial, cultural, technological and so on barriers (Awan, Kraslawski and Huiskonen, 2017).
Strategies which can adopt to overcome it are train staff, develop guidelines, aware about
policies and effectiveness, develop strict rules, conduct open communication and taking
improvement suggestion.
Question 4
The three aspects that are related to sustainability to organisation system and procedures
are society, economic and environment. There are various types of social responsibilities which
organisation may conduct for sustainability such as minimise carbon footprint, do charity,
improve labour policy, plan trees and so on.
4

Question 5
Stakeholders who involved in policy develop are government, investor, shareholders,
partners, protestors, charities, customers, media, trade group and so on, in order to engage them
company may describe them about new policy (Bentivoglio, Giampietri and Finco, 2016).
Stakeholder will involved at the time of approval stage so that further add on or minimization
will conduct accordingly. Consultation is procedure in which discussion is done on specific
topic. Stakeholder will involved at starting stage of consultation so that policy will develop
accordingly.
Question 6
There are several strategies which can be used for promoting workplaces sustainability
policy such as add green section in company newsletter, conduct discussion related to
sustainability goal, share sustainability outcome, host recycling program etc.. Through these
strategies expectation of stakeholders is that implementation of sustainability policy will done
successfully.
Question 7
A company may adopt numbers of communication method for interacting with
stakeholder when they are implementing sustainability policy at workplace such as conduct
conference call, meeting, email them about policy and do informal meetings. Moreover for
conducting communication with employees they may adopt are open meeting, email, one to one
interaction etc..
Question 8
Management of a company can use different methods for tracking succession and
continuous improvement of sustainability policy such as they can develop standards and check
procedure accordingly (Blok and et. al., 2015). Moreover in order to determine that activities are
undertake and responsibility assigned effectively management may conduct training and
development session of employer and employees.
Question 9
Strategies which a company can implement in order to continuous improvement in
resource efficiency are train employees, aware them about role and responsibility, develop
proper strategies, conduct work according to set standard and check standard regularly.
5

Question 10
For development of workplace sustainability policy a company management may hire
expert and develop strategies according to requirement and standards. On the other hand in order
to communicate these procedures they may use different methods such as conduct open meeting,
Email about policy, display policy on board and many others.
Question 11
Responsibilities which a project manager may establish for development and
implementation of sustainability policy are all process will conduct with recycle or reuse
material (Deshwal, 2015). Company use environment friendly material, all employees will
treated equally and so on. Moreover in order to assign these responsibilities to individual team
members project manager will evaluate their capabilities and past record so that right person get
right responsibility.
Question 12
It is essential to document outcome and provide feedback on the basis of workplace
sustainability policy because through it all members connected to workplace able to know about
the result or effectiveness of these policies which also encourage them to contribute in respective
process. Methods which may used for communication are formal meeting, open communication,
one to one meeting, display on board, email document and informal meeting during lunch or
dinner.
Question 13
It is essential to conduct investigation of progress related to policy implementation
because through it management able to know policy's effectiveness as well as it also help in
furtherer improvement.
Question 14
There are several methods which can be used for monitoring records and identifying
trends which may need for improvement practices such as management may conduct research,
hire experts and so on (Dissanayake, Tilt and Xydias-Lobo, 2016). Furthermore, management
may use new trends for continuous improvement of performance through different methods like
design training program accordingly.
6

Question 15
It is necessary to modify policy because requirement and situation are continuously
change at workplace. In order to this there are some factors are involved such as funds, time
duration, expert, employees contribution etc.. Moreover, while modifying policies several factors
need to consider like new trends, company requirement, stakeholder suggestion and so on.
Question 16
Relevant source use to gather proper information are internet sites, online books,
government documents, offline books etc.. Internal resources which can be used to assist in
planning and developing policy are time, funds, company strengths and weakness (Dumont,
Shen and Deng, 2017). External resources which used for assisting planning and developing
policy are expert, government documents, opportunities and so on.
Question 17
A company may adopt training and development strategy so that employees use
appropriate amount of resources and waste will also minimise. Related to reducing toxic material
and hazardous chemical use management may develop policy and buy eco friendly material.
Moreover for employing life cycle management approaches company may develop strategies by
considering HR policies.
Question 18
In order to maintain effectiveness of policy company need to consider all rules, standard
and regulations. For time frame and cost management need to develop proper strategies and plan
according to allotted time as well as budget.
Question 19
Management of a company need to consider all legal as well as ethical aspects, time and
cost factors and so on. This is so because it help in effective development of sustainability policy
according to organisation requirement (Eriksson and et. al., 2017). Along with this they also need
to consider sustainability policy because it help firm in developing high goodwill at marketplace.
Question 20
It is important to agree on effective method because through it management able to
develop proper policies and procedures in ethical manner as well as it also help in considering all
factors.
7

TASK 2
Part A
Legislative and regulatory
requirements
Certification of Food Hygiene, Insurance of the
restaurant, License for serving alcohol, Approval of
the food premises, Regulations for pest control
within the restaurant premises
Three policy option summaries
 Improving the food packaging
 Efficient use of resources
 Reduction in the use of toxic and hazardous
materials
Part B
MEETING AGENDA TEMPLATE:
Meeting/Project
Name:
Most Preferred Policy
Date of Meeting:
(MM/DD/YYYY)
February 1st, 2020 Time: 11.00 am
Meeting
Facilitator:
Sustainability Officer Location: London
1. Meeting Objective
To discuss the most preferred policy option based on effectiveness, cost and time.
2. Attendees
Name Department/Division E-mail Phone
Business Manager Operations [e-mail] 569124
3. Meeting Agenda
Topic Owner Time
8

Discussion on improving the food packaging, efficient use of
resources and reduction in the use of toxic and hazardous
materials
4. Pre-work/Preparation (documents/handouts to bring, reading material, etc.)
Description Prepared by
Prepare handouts to facilitate better understanding Restaurant Manager
MEETING MINUTES
Meeting/Project
Name:
Most Preferred Policy
Date of Meeting:
(MM/DD/YYYY)
February 1st, 2020 Time: 11.00 am
Minutes Prepared
By:
Sustainability Manager Location: London
1. Meeting Objective To discuss the most preferred policy
option based on effectiveness, cost and
time.
2. Attendance at Meeting Business Manager
Name Department/Division E-mail Phone
Business Manager Operations [e-mail] 569124
9

Meeting/Project
Name:
Most Preferred Policy
Date of Meeting:
(MM/DD/YYYY)
February 1st, 2020 Time: 11.00 am
Minutes Prepared
By:
Sustainability Manager Location: London
1. Meeting Objective To discuss the most preferred policy
option based on effectiveness, cost and
time.
3. Agenda and Notes, Decisions, Issues Discussion on improving the food
packaging, efficient use of resources and
reduction in the use of toxic and
hazardous materials.
Topic Owner Time
Effectiveness, time frame and cost of implementing each policy
option
4. Action Items
Action Owner Due Date
Avoid using plastic
Reduce the usage of toxic materials
Utilize resources effectively
5. Next Meeting (if applicable) NA
Date:
(MM/DD/YYY
Y)
Time
:
Location:
Objective:
Part C
10

 Scope
The Policy should help improve and increase the profits of the restaurant for it to sustain in
the market.
 Policy statement
The policy will focus primarily on avoid using plastic, reduce the usage of toxic materials
and utilize resources effectively.
 Definitions
Toxic Something that is poisonous
 Roles and responsibilities
The staff as well as the management will be responsible for following the rules and
regulations of the policy at all times.
 Compliance
The staff should act according to the policy failing which may result in strict action and, in
serious cases, termination of employment of the employee.
 References
 Relevant legislation (optional)
 Related documents
 Authority
Top management of the restaurant including owner and business manager
Part D
MEETING MINUTES
Meeting/Project
Name:
Consult regarding the draft of the policy.
Date of Meeting:
(MM/DD/YYYY)
February 5th, 2020 Time: 10.00 am
Minutes Prepared
By:
Sustainability Manager Location: London
1. Meeting Objective Finalize the draft of the policy.
2. Attendance at Meeting Business Manager and the Owner
Name Department/Division E-mail Phone
Mr. Peter Adams Owner [e-mail] 856492
11

Meeting/Project
Name:
Consult regarding the draft of the policy.
Date of Meeting:
(MM/DD/YYYY)
February 5th, 2020 Time: 10.00 am
Minutes Prepared
By:
Sustainability Manager Location: London
1. Meeting Objective Finalize the draft of the policy.
3. Agenda and Notes,
Decisions, Issues
Agenda is to finalise the draft of the policy so that it can be
implemented.
Topic Owner Time
How will the policy ensure the commitment of the restaurant to
it.
4. Action Items
Action Owner Due
Date
If the owner is satisfied with the policy, approval of the draft
will be gained, the policy can be implemented.
If he is not satisfied, he draft will be revised, updated and
presented again.
5. Next Meeting (if
applicable)
Date:
(MM/DD/YYYY)
February 7th,
2020
Time: 11.00 am Location: London
Objective: Gain approval for the updated draft of the policy.
Part E
Policy Method of
implementation
Expected
outcomes
Responsible
person
Key
Performance
Indicators
(KPI’s)
Minimising Should be Will be safe for Operations No. of hours
12

resource use implement for each
product in order to
reduce energy
consumption
(Goggins and Rau,
2016).
the environment
and better
products will be
produced.
Manager spent on
producing the
products
Resource
efficiency
Implementing
environment
friendly technology
so as to conserve
water and energy,
thereby reducing
overall wastage.
The
organization
will be able to
reach out to a
larger customer
base as people
are increasingly
becoming
environment
conscious.
Restaurant
Managers
Energy bills and
water bills, bills
of waste
management
Reducing
toxic material
and hazardous
chemical use
Implement
technology that
makes less use of
chemicals
Chemicals and
toxin free
products that
are safe for the
customers
(Hubbard and
Lopp, 2015).
Operations
Manager and
Business
Manager
Technology fuel
usage
Employing
life cycle
management
approaches
Implementing CSR
activities and better
communication
systems
Reduced costs
of developing
products and
improved
planning or
resources
Marketing
Manager
Improved life
cycle of the
business and
sustainability
Continuous
improvement
Reviewing and
evaluating the
performance of
various components
of the company
Improved
efficiency of the
business and
increased profits
Operations
Manager and
Business
Manager
Efficient and
effective
performance in
the industry
13

Part F
Covered in PPT
TASK 3
Part A
Covered in PPT
Part B
Implementation plan
Implementation plan
Objective Action Required Targets Resources
required
Timeline Responsibility/
Accountability
To reduce the
usage of
electricity by
5%.
1. Limit use of
electricity.
2. Use of right
light such as LED
because it use 75
% less electrical
compare to
incandescent bulb
(jiménez, Winkler
and Bregenzer,
2017).
Company LED bulb,
New
technology
6 Months This will be
responsibilities
of operation and
administration
department
To reduce
usage of gas by
6%.
1. Accelerate and
break steadily.
2. Maintain proper
tire inflation
Company Advance
technology
7 Months Respective
practice will be
consider or
accountable by
administration
and production
departments.
Reduce usage 1.Aware staffs to Company Advance 5 Months For this
14

of plastic and
Styrofoam
materials and
increase reuse
and recycling.
avoid use of plastic
in daily life (Joyce
and Paquin, 2016).
2.Improve
production process
and adopt new
stage of recycling.
technology
Funds
production
department will
be accountable.
Reduce usage
of conventional
cleaning toxic
products
1. Develop policy
for minimize use
of cleaning toxic
product.
2. Adopt natural
cleaning product.
Company Natural
cleaning
products
5 Months In order to attain
this,
administration
department will
accountable.
Reduce air
conditioning
use.
1. Use insulated
sheet to cover
windows of office.
2. Replace air
conditioner with
ducting.
Company Insulated
sheet,
Ducting
Panel
6 Months For this
administration
and operational
departments will
be responsible
(Kramer and et.
al., 2015).
Engaging staff
members to
support
sustainability
targets
1. Develop training
and development
plans.
2. Aware staffs
about the
effectiveness of
sustainability
targets.
Company Training
program
3 Months For this human
resource
department will
be responsible.
Train staff to
implement
sustainable
1. Hire expert who
will take training
classes (Leal,
Company Expert
employees
Funds
4 Months In order to attain
this HR
department will
15

practices. FilhoShiel and
Paço, 2016).
2. Encourage staffs
to attained
training.
Time be accountable.
Record
resource use on
a monthly
basis.
1. Hire employees
who will keep
record.
2. Develop record
on monthly basis.
Company Employee
Time
period
2 Months For this
administration
department will
be accountable.
Part C
Monitoring strategy
Description of
outcomes
KPI Target Data collection
methods
To reduce the usage
of electricity by 5%.
For this LED bulb
and new technology
will needed (Noe
and et. al., 2015).
In this company
target to minimize
their usage of
electricity.
Secondary method
To reduce usage of
gas by 6%.
In this advance
technology required.
According to this
firm want to limit
usage of gas.
Secondary method
Reduce usage of
plastic and
Styrofoam materials
and increase reuse
and recycling.
Advance technology
and funds are
needed in this.
According to this
firm want to
minimize usage of
plastic and
Styrofoam
materials.
Primary method
16

Reduce usage of
conventional
cleaning toxic
products
For attaining this
natural cleaning
products are needed.
Firm want to reduce
use of toxic cleaning
product (Pan and et.
al., 2018).
Survey method
Reduce air
conditioning use.
Insulated sheet and
Ducting Panel are
required.
Management wants
to minimize use of
Air conditioner.
Survey method
Engaging staff
members to support
sustainability targets
For this training
program are needed.
Firm need to engage
staff in
sustainability
activities.
Primary method
Train staff to
implement
sustainable practices.
Expert employees,
Funds and Time are
needed (Rufai and
Rashid, 2015).
Company need to
train staffs. Primary method
Record resource use
on a monthly basis.
Employee and Time
period are required.
Firm want to
maintain resource
record for monthly
basis.
Secondary method
Part D
Covered in PPT
TASK 4
Question 1
There are several policies are developed in task 2 for the Aussie Traditional Food so that
they can enhance their profitability as well as market goodwill at the marketplace. First policy is
improving food packaging process because through it restaurant able to ensure that restaurant are
concern about customers health which help in enhancing goodwill, customer's base, sales and
profitability. Another policy which respective restaurant can adopt is effective use of resources
because through it they able to maintain their funds as well as it will also help them in avoiding
or minimising wastage at the hotel (Saifulina and Carballo‐Penel, 2017). Along with this they
17

also develop policy related to Reduction in the use of toxic and hazardous materials in respect of
this restaurant management will develop policy related to minimizing or control usage of toxic as
well as hazardous material. This is so because through it they able to ensure that all the food
materials serving to customers are natural as well as based on health concern.
Question 2
The trends which are required to improve at a company are water saving, becoming more
energy efficient and provide training to staffs on sustainability practices. This is so because it
will help them in becoming effective workplace who utilize resources in effective manner as well
as that take care of their staffs. Company need to conduct water saving because in today's time it
is becoming huge issue due to which society are facing problems as well as at workplace there
are some employees who waste water so it is essential for firm to develop awareness of water
saving. Along with this next trend according to which company need to conduct improvement in
order to becoming energy efficient because through it they able to ensure that their resources are
using in proper manner with minimum or no wastage (Souza and Alves, 2018). Company also
need to consider trend related to providing training to staffs on the topic sustainability practices
because through it they able to get aware about the importance of sustainability policies for the
society. In addition to this there are several factors which a company may adopt in order to attain
all these trends at the workplace such as they can train their employees, motivate them to adopt
sustainability approaches. Conduct meeting in order to generate awareness about water saving
and resource utilization.
Question 3
There are several areas which are identified through continuous improvement procedure
that is related to water saving, providing training to employees on sustainability practices and
aim to becoming more energy efficient. Water saving is consider as new area for improvement
because it is consider as on the major issues through which society, company and country is
going. This is occur because in today time there are mostly people who are wasting water so it is
essential to aware society about the importance of water. Another new area which is consider for
improvement is related to aware staffs about the sustainability policy because through it they
able to understand about thee usage of natural as well as recycle material. This will also help in
avoiding or minimising use of plastic, toxic material and so on (Wijethilake, Munir and
Appuhami, 2017). Along with this third area consider for improvement is related to becoming
18

more energy efficient because through it firm able to save gas, energy and electricity which
directly help them in saving money. Along with this it will also help management of a company
in enhancing their market value by attracting more stakeholder, investors and customers.
Question 4
A company may adopt number of legal policies and procedures in order to ensure that
improvement are made in effective as well as efficient manner such as they are evaluation
situation before the implementation of policies and after the implementation. This is so because
through it they able to analyze that policies and procedures implemented at workplace provide
positive outcome. Along with this company may also train their employees so that they know the
effectiveness of policies as well as procedures and conduct work accordingly and in effective
manner. Through this members as well as company both able to attain their desire goal or
objective in successful manner. An organization management can also conduct meeting on
regular basis because through it they able to estimate about the effectiveness of implement of
improvement.
19

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