Analysing COVID-19's Impact on Workplace Transformation at Waitrose

This report investigates the impact of COVID-19 as an external factor on the workplace transformation of Waitrose. It begins by defining workplace transformation and its importance for organizational improvement and advancement. The research aims to identify the impact of COVID-19 on Waitrose's workplace transformation, exploring the concept of workplace transformation as a business strategy and the reasons influencing its adoption. The literature review highlights workplace transformation as a crucial business strategy for growth and market positioning, driven by factors like COVID-19 and technological advancements. The project management plan outlines the scope and cost of the research, while the work breakdown structure and Gantt chart provide a visual representation of the project's activities and scheduling. The research methodology employs a positivism philosophy, deductive approach, survey strategy, and quantitative research methods, using questionnaires for primary data collection from 30 Waitrose managers. The findings are presented through data analysis, and recommendations are made for Waitrose to align with market conditions through differentiated training and adoption of the latest market trends. The report concludes that workplace transformation is a prominent measure for managing business functions and attaining market prominence, enhancing business processes and image.

Managing a Successful Business
Project
Impact of COVID-19 as an external factor on
workplace transformation of a organisation

Table of Contents
• Introduction
• Project aims and objectives
• Literature review
• Project management plan
• Work breakdown structure and Gantt chart
• Research methods
• Presentation of the data and findings
• Advantages and disadvantages of data collection
• Recommendations
• Reflection
• Conclusion
• References

INTRODUCTION
• Workplace transformation is defined as improvement of such aspects within the
organisation in which different kind of works are being promoted by the
workers.
• With the help of workplace transformation positive environment can be created
within the workplace and at the same time advancement can also be rendered.

Research Aim
“To identify the impact of COVID-19 as an external factor on workplace
transformation of a organisation”. A study on Waitrose.

Research Objectives
• To examine the concept of workplace transformation as a business strategy for an
organisation
• To explore the reasons that has influenced Waitrose in adopting workplace
transformation
• To investigate the impact of COVID-19 as an external factor on workplace
transformation for Waitrose

Research questions
• Examine the concept of workplace transformation as a business strategy for an
organisation?
• What are the reasons that has influenced Waitrose in adopting workplace
transformation?
• What is the impact of COVID-19 as an external factor on workplace
transformation for Waitrose?

LITERATURE REVIEW
• Workplace transformation in current time is considered as the business strategy
which helps the business to grow and to acquire market position as well.
• There are various reasons due to which workplace transformation is adopted by
the organisation such as COVID-19, technology advancement, situation of war,
crisis related to economy or society.

PROJECT MANAGEMENT PLAN
• Scope: The current research would create higher scope for Waitrose as in
context of using various strategies of workplace transformation in their
organisation.
• Cost: Cost is regarded as the money which is needed for completing the project.
For the current research, €200 is needed by the researcher.

WORK BREAKDOWN STRUCTURE
Work breakdown structure: This is
a project management system which
is associated with graphical
representation which helps the
managers to execute all the activities
in appropriate manner

GANTT CHART
Gantt chart is related with illustration
of project scheduling so that list of
tasks can be identified.

RESEARCH METHODOLOGY
• Research philosophy-Positivism philosophy
• Research approach- Deductive approach
• Research strategy-Survey strategy
• Research choice-Quantitative research
• Data collection-Primary data collection technique i.e. Questionnaire
• Sampling- Probability sampling will be used for selecting 30 mangers of Waitrose.

PRESENTATION OF THE DATA AND
FINDINGS
Q.1. Do you have understanding on the concept of workplace
transformation as a business strategy for Waitrose?
Frequency
a) Yes 20
b) No 10
a) Yes b) No
0
2
4
6
8
10
12
14
16
18
20
20
10
a) Yes b) No
0
2
4
6
8
10
12
14
16
18
20
20
10

CONTINUE
Q.2. As per your experience, what are the reasons that has
influenced Waitrose in adopting workplace transformation?
Frequency
a) COVID-19 20
b) War situation 5
a) COVID-19 b) War situation c) Economic crisis d) Social issues
0
2
4
6
8
10
12
14
16
18
20
20
5
2 3
a) COVID-19 b) War situation c) Economic crisis d) Social issues
0
2
4
6
8
10
12
14
16
18
20
20
5
2 3

CONTINUE
Q.3. Do you think that due to COVID-19, Waitrose has adopted
workplace transformation?
Frequency
a) Yes 20
b) No 10
a) Yes b) No
0
2
4
6
8
10
12
14
16
18
20
20
10
a) Yes b) No
0
2
4
6
8
10
12
14
16
18
20
20
10

GANTT CHART

ADVANTAGES AND DISADVANTAGES OF
DATA COLLECTION
• The current research has undertaken quantitative research methods which
are specific and reliable in nature.
• With the help of quantitative research methods statistical information can
be gathered and at the time quantitative research methods are time taking
in nature which may create delays in the project.

RECOMMENDATIONS
• In order to align with market conditions Waitrose is required to provide
differentiated training and development measures so that implementation
of workplace transformation can be made easier.
• On the other hand, the organisation is required to adopt latest market
trends into their organisation so that to manage their business.

REFLECTION
• I am glad that I have got opportunity to conduct the research.
• With the help of this research I have developed my research and
communication skills which would help me for betterment of my career.

• From the above discussion this can be concluded that workplace
transformation is one of the prominent measure which is used within the
organisation so that to manage business functions and to attain market
prominence.
• Using workplace transformation businesses processes can be executed in better
way and business image can be developed.
CONCLUSION

References
• Anderson, G.J., 2018. Transforming Workplace Relations: The Way
Forward. Victoria University of Wellington Legal Research Paper, (90).
• Attaran, M., Attaran, S. and Kirkland, D., 2019. The need for digital workplace:
increasing workforce productivity in the information age. International Journal
of Enterprise Information Systems (IJEIS), 15(1), pp.1-23.