Investigating Workplace Transformation & Employee Turnover at Morrison

This report investigates the impact of workplace transformation on employee turnover within Morrison. Through a questionnaire-based survey, the study explores employees' understanding of workplace transformation, its perceived benefits, and associated challenges. Key findings reveal that while most employees believe workplace transformation can increase staff retention and overall productivity, challenges such as resistance to change and initial productivity dips exist. The research also identifies strategies used by Morrison for workplace transformation, including implementing advanced technologies, promoting team working, and hiring skilled employees. The study concludes by highlighting the importance of addressing skill gaps, improving workplace relationships, and adopting appropriate practices to reduce employee turnover, providing valuable insights for Morrison to optimize its workplace transformation initiatives. Desklib provides a platform for students to access this and other solved assignments for academic support.

Research Project

TABLE OF CONTENTS
TABLE OF CONTENTS................................................................................................................2
TOPIC: Workplace transformation and employees turnover: A study on Morrison.......................1
LO3 and LO4...................................................................................................................................1
DISCUSSION..................................................................................................................................8
REFLECTION.................................................................................................................................9
RECOMMENDATION.................................................................................................................10
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................12
APPENDIX....................................................................................................................................13
Questionnaire.............................................................................................................................13

TOPIC: Workplace transformation and employees turnover: A study on
Morrison
LO3 and LO4
PART 2
RESULTS/FINDINGS
Theme 1:
Workplace transformation meaning? Respondents
Making working environment innovative 5
Implementation of advanced technology 3
Adapting changes as per changing factors 7
Total 15
Respondents
0
2
4
6
8
10
12
14
16
Making working
environment
innovative
Implementation of
advanced technology
Adapting changes as
per changing factors
Total
Interpretation: Before knowing impacts of workplace transformation, it was important for
researcher to know as whether employees of Morrison has knowledge about workplace
transformation or not. So, in this regard, selected participants were asked about the main concept
of workplace transformation. In this context, 5 respondents stated that workplace transformations
is all about making working environment innovative by making changes in strategies and
1

organisational culture. In addition, 3 employees stated that implementation of advanced
technologies and software is known as workplace transformation and majority of participants
stated that adapting changes and working according can be considered as workplace
transformation. When employees change their way of performing functions as per the changing
situations of external environmental factors that this environment can be known as
transformative.
Theme 2:
Workplace transformation can increase
staff retention rate?
Respondents
Yes 10
No 5
Total 15
Respondents
0
2
4
6
8
10
12
14
16
Yes
No
Total
Interpretation: After knowing the main concept of workplace transformation, selected
participants or samples were asked about link of workplace transformation with staff retention.
In this regard, 10 or majority of employees of Morrison stated that they believe that workplace
transformation can increase staff retention rate. In addition, they also said that when companies’
adapt changes and mould it as per the changing requirements, then it makes employees feel
valued and they can increase their knowledge. Whereas, employees said no as workplace
transformation cannot increase staff retention because due to changing requirements, employees
need to change their way of performing and it may affect their productivity.
2

Theme 3:
Benefits of workplace transformation
meaning?
Respondents
Increasing overall productivity 4
Increasing customers’ satisfaction 6
Taking competitive advantages 5
Total 15
Respondents
0
2
4
6
8
10
12
14
16
Increasing overall
productivity
Increasing
customers’
satisfaction
Taking competitive
advantages
Total
Interpretation: As number of employees and sample believe that workplace transformation can
increase staff retention which means it has positive impact on employees’ turnover. In addition,
for more knowing about workplace transformation, they were asked about advantages that their
company can take by changing and transforming workplace. In this context, employees stated
that it can increase overall organisational productivity as by adapting changes, companies can
increase their productivity. 6 samples interpreted that it can increase customers’ experience as
when companies adapt changes and work accordingly then customers receive up to date and
unique features of products that increase their satisfaction. 5 employees stated that their company
can take competitive advantages by transforming workplace and bringing innovation within
business.
3

Theme 4:
Challenges with workplace transformation? Respondents
Employees’ resistance to change 4
Issues with productivity 6
Total 15
Respondents
0
2
4
6
8
10
12
14
16
Employees’
resistance to
change
Issues with
productivity
Total
Interpretation: On the basis of above discussion, it can clearly be said taht there are number of
advantages of workplace transformation. But there are some challenges that are associated with
this. For solving challenges, it was important to know all problems so, samples were asked about
their views in this context. 4 employees stated that employees’ resistance to change is one of the
main challenges that company face while transforming workplace. Employees believe that by
adapting changes, they will have to make changes in their strategies that may affect their
performance. 6 employees also supported this view and said that workplace transformation can
hurt productivity of employees at initial level when they are being asked to adapt changes and
performing functions accordingly.
Theme 5:
Which strategies are being used by your Respondents
4

company for workplace transformation?
Implementation of software and digital
technology
4
Team working 5
Hiring skilled employees 6
Total 15
Respondents
0
2
4
6
8
10
12
14
16
Implementation of
software and digital
technology
Team working
Hiring skilled
employees
Total
Interpretation: After knowing challenges, it was important to know current strategy of
workplace transformation and in this context, 4 employees stated that Morrison implements
advanced technologies and software within business. It is believed that advanced technologies
can enable employees in performing their functions in an effective manner and it is one of the
best ways of transforming workplace. 5 samples stated that team working is their current and
effective strategy for transforming workplace. Team working makes employees able in
increasing their knowledge and increasing performance by making use of new ways and
strategies as well. 6 employees interpreted that by hiring skilled employees; they can bring
innovation within business and can make their workplace transformative.
Theme 6:
Workplace transformation can increase
employees’ efficiency and knowledge?
Respondents
5

Strongly believe 8
Believe 4
Do not believe 3
Total 15
Respondents
0
2
4
6
8
10
12
14
16
Strongly believe
Believe
Do not believe
Total
Interpretation: Employees of Morrison were asked about effectiveness and impact of
workplace transformation on them. In this context, 8 or majority of employees stated that they
strongly believe that workplace transformation can increase efficiency of employees. When they
adapt new changes then it increases their knowledge to the great extent as they get detailed
information as per the current and changing needs of market as well as customers. 4 employees
also believe that by transforming and making positive changes at workplace, they can increase
their knowledge and efficiency as well. 3 employees denied and said that they do not believe
because changing ways of performing functions can affect their performance and productivity.
Theme 7:
Collaboration can help your company out in Respondents
6

increasing productivity while transforming
workplace?
Yes 12
No 3
Total 15
Respondents
0
2
4
6
8
10
12
14
16
Yes
No
Total
Interpretation: There are number of ways that can increase overall productivity and can
transform workplace. In this regard, employees were asked as if collaboration can help their
company out in increasing performance while transforming workplace. In this context, majority
or 12 employees stated yes as collaboration or team working can be useful. Employees are more
likely to increase their knowledge and learn new ways of performing function that is vital for
transformative workplace. 3 employees said no as collaboration can only increase knowledge of
employees and it solely cannot help out their company in transforming workplace.
Theme 8:
What according to you presented as most
significant obstacle to workplace
transformation?
Outcome
Digital strategy and vision 2
Lack or budget or resources 8
Communication all over the company 2
7

Security and compliance 3
Total 15
40%
27%
20%
13%
Most significant obstacle to workplace
transformation
5 star 4 star 3 star 2 star
Interpretation: From the above represented pie chart, it has been evaluated that maximum
number of respondents out of total i.e. 54% share their views in favour of the option which is the
lack of budget and resources lead as an obstacle in workplace transformation. While there are
few others such as 13% voted for digital strategy and vision, 20% for security and compliance
issues and the remaining 13% share their views by choosing the option of communication among
the organization which acted as an obstacle according to them which restricts workplace
transformation and also affects the employee turnover in indirect manner.
Theme 9:
According to you is the workplace policies
related to the workplace transformation
are administered the same way in all
departments?
Outcome
Yes 13
8

No 2
Total 15
60%
40%
Workplace policies related to workplace
transformation are administered the same way in
all departments
5 star 4 star
Interpretation: From the above pictorial representation. it has been identified that maximum
number of respondents such as around 87% among the total candidates selected states that
according to them the policies and procedures related to workplace transformation are
administered the similar manner in all the departments and there are no differences among any of
the department. While there are few such as 13% respondents highlight their views in favour that
according to them there are certain differences among the policies that are being incurred by
them into the company which has been related to workplace transformation.
Theme 10:
Where is the largest skill gap exists within
your company as per your opinion which
makes you feel sometimes to move to
another company?
Outcome
IT implementation 7
Operations 3
9

Board and senior leadership 1
Data and analytics 4
Total 15
40%
27%
20%
13%
Largest skill gap existence
5 star 4 star 3 star 2 star
Interpretation: As per above shown diagram, it has been elaborated that majority number of
employees such as 46% states that according to them company is facing largest skill gap into IT
implementation. On the other hand, 20% of respondents do share their votes in favour that
because of the inappropriate operations, they sometimes feel to move to another company as the
department requires certain amount of modifications. 7% voted for board and senior leadership
requires changes and the remaining 27% states their views in favour of the option that data and
analytics require improvements.
Theme 11:
What are the key drivers of workplace
transformation according to you which
affects the employees turnover?
Outcome
Team communication and collaboration 2
Improve workplace relationships 7
10