ICT103 System Analysis and Design - World Tour Case Study Analysis

This project analyzes the World Tour online booking system, covering various aspects of system analysis and design. The project begins with an overview of the system and its functionalities, followed by detailed use case diagrams for customer login, staff login, and tour package management. Each use case includes descriptions, actors involved, preconditions, postconditions, and exceptions. Activity diagrams illustrate the workflow for each use case, clarifying the sequential steps. Sequence diagrams depict the processes and message exchanges within the system, focusing on login and tour selection. The class diagram outlines the classes, attributes, and methods, including TourSelection, Customer, Payment, Administration, and Staff. A state machine diagram illustrates the states within the system, such as the management, customer, and staff systems. User interface dialogue boxes are presented, along with a conclusion summarizing the system's design and functionalities. The project concludes with a comprehensive bibliography, referencing relevant sources on system analysis and design.

Running head: SYSTEM ANALYSIS AND DESIGN
System Analysis and Design
Name of Student-
Name of University-
Author’s Note-

1SYSTEM ANALYSIS AND DESIGN
7. Use Cases of WorldTour
Use Case 1: Customer Login in World Tour System
Figure 1: Use case Diagram
(Source: Created by Author)

2SYSTEM ANALYSIS AND DESIGN
Overview
Title Login For Customers
Description In order to book a tour in the system, the customer needs to login in the
system. If the customer is not sign up with the system, the customer
first needs to sign up in the system and get the username to login. The
customer can also search for the tour details without logging in the
system. But at the time of payment they need to sign up or login to
have a secured payment process.
Actors Involved The actors involved with this system are customer and administrator
Pre- Conditions Before login, the customer needs to sign up be entering their personal
credentials so that they can get a user name in the system.
Post- Conditions The customers can book a tour as per the packages provided.
Exceptions:
1. Without logging in the system, the customer cannot book a tour.
2. At the time of payment the customer needs to login or sign up in the system.

3SYSTEM ANALYSIS AND DESIGN
Use Case 2: Login for Staffs
Figure 2: Use case Diagram
(Source: Created by Author)
Overview
Title Login for Staffs
Description For first time, the staffs needs to provide their details so that they can
get a username and system generated password. With those credentials
the staffs will be able to login every time and provide the customer
assistance if they are in need. The staffs provides the details related to
tour if the customer are not able to understand and assist them to

4SYSTEM ANALYSIS AND DESIGN
complete the procedure of booking.
Actors Involved The actors involved I this system are the staffs and the administrator.
Pre- Conditions The administrator need to add the details of the staffs and the tour
details so that they staffs can access them.
Post- Conditions The staffs provides assistance to the customer as they need them.
Exceptions:
1. Without logging in the system, the staffs cannot provide tour details or assistance to the
customers.
2. If the staffs cannot login, they should check the username and the password from the
administrator.

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Use Case 3: Tour Package
Figure 3: Use case Diagram
(Source: Created by Author)
Overview
Title Tour Package
Description The administrator who manages system is responsible to edit the tour
packages, the tour details, and the delete them accordingly. They have
activities like adding tour packages for a particular destination, delete
them and modify them when necessary. The administrator also has the
access to add the details of the staff so that the staffs get a username

6SYSTEM ANALYSIS AND DESIGN
and password to login in the system.
Actors Involved The actors is administrator.
Pre- Conditions The admin should login in the system to edit those details in the
system.
Post- Conditions The admins needs to save the details in the database of the system so
that other actors in the system get access to the details uploaded.
Exceptions:
1. Without logging in the system, the administrator cannot update tour details or add ne staffs in
the system.
2. There has to be a proper interface in the admin end so that they can the admin the update the
details in the system.

7SYSTEM ANALYSIS AND DESIGN
8. Activity Diagram
Activity 1: Login for Customer
Figure 4: Activity Diagram 1
(Source: Created by Author)

8SYSTEM ANALYSIS AND DESIGN
Activity 2: Login for Staffs
Figure 5: Activity Diagram 2
(Source: Created by Author)

9SYSTEM ANALYSIS AND DESIGN
Activity 3: Tour Package
Figure 6: Activity Diagram 3
(Source: Created by Author)

10SYSTEM ANALYSIS AND DESIGN
Description: The above diagrams shows three use cases diagram along with three
activity diagrams that are associated with the World tour system. The use cases that are shown in
the diagrams above are the login for customers, login for staffs and adding tour packages that are
included in the system. The associated activity diagrams are also shown in the diagrams above.
The use cases show different activities that are to be carried out for fulfilling the undertaken
systems. The activity diagram shows the activities that are to be undertaken with carrying out
those use cases. The use case diagrams shows the actors and the activities and the activity
diagrams shows the processes that are carried out for that particular activity. The use case
diagram shown above also has corresponding use case descriptions. The use case descriptions
that are explained are fully developed use case descriptions for all the use cases explained in this
report.

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9. Sequence Diagram
Figure 7: Sequence Diagram of World Tour

12SYSTEM ANALYSIS AND DESIGN
(Source: Created by Author)
Description: The diagram above shows the sequence diagram of the World tour system.
The sequence diagram show the sequence of processes that takes place in the system. All the
activities that takes place in the system are shown in a sequence with their return message in the
sequence diagram. The sequence diagram shows the login process, the destination that is entered
by the customer, the user name of the customer and the password that is entered by the
customers. The password are also checked as per their constraints.
10. Class Model Diagram
Figure 8: Class Diagram of World Tour System
(Source: Created by Author)

13SYSTEM ANALYSIS AND DESIGN
Description: The above class diagram shows different classes that area associated with
the World tour system. This system includes TourSelection class, customer class, payment class,
administration class as well as staffs class that are included in the system. The system has many
attributes as well as methods that are associated with the respective classes. The relationship
between the classes are also shown in the class diagrams that are connected with one another.

14SYSTEM ANALYSIS AND DESIGN
11. State Machine Diagram
Figure 9: State Machine Diagram
(Source: Created by Author)
Description: The above diagrams shows the state machine diagram of the WorldTour
System. The above diagram shows the states that are takes place in the WorldTour system. The
WorldTour system has the management system, the customer system, and the staffs system that
are included in the system. The management system shows the adding information state, the
adding time state and the add package system that takes place in the management system of the
world tour. The customer state that are included in the system includes the searching for
customers, search for tours and get assistance for the regarding the system.
12. User Interface
Dialogue Box
SYSTEM: Do you want to book the selected Tour?
USER: Yes
SYSTEM: Are you a member?
USER: No
SYSTEM: Please Sign up for proceeding.

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13. Conclusion
The WorldTour business carries out a business of providing service to its customer so
that they can book tour packages. The customer has the accessibility to choose tour packages and
makes the payment accordingly. The details of designing the modelling is stated in the report
above. The report has explained the details of three important use case for developing system and
their related use case diagram, use case descriptions, and activity diagrams are explained in the
report.
USER: Ok.

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Bibliography
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assessment as development and decision support tool for wastewater resource recovery
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Stark, J., 2015. Product lifecycle management. In Product lifecycle management (Volume 1) (pp.
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Sulaiman, N., Ahmad, S.S.S. and Ahmad, S., 2019. Logical Approach: Consistency Rules
between Activity Diagram and Class Diagram. International Journal on Advanced Science,
Engineering and Information Technology, 9(2).