Analysis of IT Project Governance and Management in WHCS Report

This report analyzes IT project governance within Worthington Health Care Systems (WHCS), focusing on the application of IT Service Management (ITSM) principles. The report begins by identifying WHCS's organizational goals, including improving services, maintaining project budgets, and regaining customer confidence. It then outlines the needs of key stakeholders like project managers, CIOs, CFOs, and portfolio managers. The core of the analysis assesses the state of IT services at WHCS, highlighting issues such as the lack of experience of new staff, time reporting challenges, and difficulties in gathering project information. The report evaluates the suitability of Planview software, aligning it with ITIL framework principles and recommending Mavenlink as an alternative solution to address the identified issues. The conclusion reiterates the significance of IT project governance, emphasizing the importance of stakeholder needs, ITIL framework alignment, and cloud-based solutions to achieve WHCS's business objectives.