Managing a Successful Business Project: XPO Logistics Case Study

This project analyzes XPO Logistics' strategies and initiatives aimed at creating a diverse and inclusive workforce. It begins with an introduction to the theme, followed by the definition of the aim and objectives, which focus on understanding and measuring the impact of diversity. The project includes a comprehensive literature review exploring the aspects of diversity, its importance, and its impact on business performance. A detailed project management plan outlines costs, timelines, scope, quality, communication, risks, and resources. The project also incorporates a work breakdown structure and a Gantt chart for effective project management. It involves small-scale research using both quantitative and qualitative methods, followed by the presentation of findings and data. The project concludes with recommendations and a reflection on the value of undertaking the project, along with supporting appendices like a project logbook and performance review template.

Managing a Successful
Business Project

Table of Contents
TITLE..............................................................................................................................................1
1.1 Introduction to theme.................................................................................................................1
1.2 Devise the aim and objectives....................................................................................................1
1. 3 Produce a project management plan.........................................................................................4
Produce a work breakdown structure and a Gantt chart ............................................................5
Carry out small-scale research....................................................................................................7
Present findings and data using appropriate tools and techniques. ...........................................9
Communicate appropriate recommendations............................................................................15
Reflect on the value of undertaking the project .......................................................................16
CONCLUSION .............................................................................................................................16
REFERENCES..............................................................................................................................17
APPENDICES...............................................................................................................................19
Project logbook.........................................................................................................................19
Performance review template....................................................................................................23

TITLE
“To analyse the range of strategy and initiatory that is taken by the business so as to make
the diverse and inclusive employees within the business?. A case study on Xpo Logistics.
1.1 Introduction to theme
A successful business defines the continuous improvements that is improvises the
working process and performance as it collectively make the most productive and effective
outcomes. It shows that the business makes the certain changes that aid to make the faster
changes as by providing the efficient services to the marketplace or the employees as well. It is
vital for the company to make the efficacious growth and development and with that business
must get attain the maximum sales and profit by maintaining the lead as well (Bacouël-Jentjens,
2016). In parallel to this it is also be more needed that employees satisfaction must get managed
as they are the backbone of the company as due to there support only company get the success in
the competitive market. As much the company spends on the employee that much they get in
return that help to achieve the long term goals and develop sustainability as well. In this the
business try to make the diversion and inclusiveness workers by focusing to grab the talented
employee rather than differentiating them on the basis of race, culture, religion, gender etc. The
following report is based on the Xpo Logistics company is a multinational transportation and
contract logistics with having the customer chain of 50,000. The report consist of project plan,
research of small-scale, findings and recommendations along with evaluation.
1.2 Devise the aim and objectives
To analyse the different strategy and initiatives that is taken by the business in order to
build the assorted and inclusive personnel through which the working standard of the business
get more developed and enhanced. Diverse is a culture that is used to make the similarities
among all the employees in order to age, physical abilities, cultural background, religion,
gender, cultural background etc. as it is not possible that two personalities are alike they have
major difference and that is counted as heterogeneous (Bell, 2018). The inclusiveness and
assortment is the stage at which the company accept the employees and values them as per there
educational qualification and it promotes the happier place thus employee get retained for
longest period of time thus more the diversity lower the turnover ratio rate. As Xpo Logistics it
is needed that they have maintained effective relation to the employees thus it is required to
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make the working culture more advanced and get worked with the employee those are more
skilled and talented that make easier for the company to get achieve its standardised target and
objectives with more certainty.
Aim: To analyse the range of strategy and initiatory that is taken by the business so as to
make the diverse and inclusive employees within the business as with this Xpo Logistics
promote the particular culture by which the working capability of the company get developed
and with this the employee make the validate participation and involvement through which the
company is able to accomplish the target in timely manner (Bell, 2018).
Objectives:
 To understand the aspect of diverseness within the workforce.
 To define the importance of diverse and inclusive employees in the working place.
 To measure the impact of diverse nature in the working standard of the business.
 To gain more information about the corresponding impact of assorted and diverse
employees.
Research questions:
 Understand the aspect of diverseness within the workforce?
 The importance of diverse and inclusive employees in the working place?
 The impact of diverse nature in the working standard of the business?
 To collect information about the corresponding impact of assorted and diverse
employees.
Literature review
Understand the aspect of diverseness within the workforce?
According to the viewpoint of Sharon Florentine, 2019, diverse and inclusion in the
business promotes the innovative outcomes and with this they have attract the talented
individuals that gave shape to the working policies and with this change must become rewarding
and challenging both. Some of the companies make the change in order to deliver the absolute
values and creativeness of business and also reflect that company outperforms as per
homogeneousness (Brčić, 2018). It result in the better performance with that the additional
abilities of the employee were get boost up and motivates as well that result in collective
profitability of the company. It is being developed the sense of belongings to all the employee
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that make the employee feel better as not only engagement but the creative outcomes also get
established within the stipulated period of time.
The importance of diverse and inclusive employees in the working place?
As per the standpoint of Anja Zojceska, 2018, assortment means a wide range of
individual that having the different characteristics, skills, abilities get worked all together. It has
been used by most of the companies as it improvises the reputation and image of the business. In
addition it is vital to get pursue the goal that induces the immediate and tangible facilities that
outperform the effective profit and lead as per competitors (Elegbe, 2016). It ensure the various
prospect of all the individual that are coming from the different background, skills and
experiences. It assist to enhances the creativity, exclusive innovation, quicker problem solving,
efficient decision making, increment in profit with employee engagement and many others as
well.
The impact of diverse nature in the working standard of the business?
According to the viewpoint of Caroline Forsey, 2018, diversity at the working place
increases the return of investments by making the innovative ideas by which the productivity and
profitability get developed. It will used with the prospect to foster the level of creativity and
innovation by which the level of performance of all the individual and the business will get
increases and the different issues and problem get solved with better ideas. It is also be more
supportive while enhancing and developing the leadership styles through which the working
standard will get developed and used to attract the talented workforce. In addition the different
issues of customers also get resolved by supplying the better services by which market values
also get developed.
To collect information about the corresponding impact of assorted and diverse employees.
As per the point of view of Sara Porterfield, 2020, diversity refer to who is being
recruited, promoted, hired, work in representation of experiences and traits of the employees. In
addition inclusive consist of the workforce or a surround in which the employee feel more
comfort, safe, valued, welcomed, acceptance and respect too that collectively encourage and
motivate the employee to perform their individual task and activities with more suitability
(Ghauri, 2020). It developed the working range as well as variety as by attracting the skilled
force to higher job satisfaction that make huge success and development of company.
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1. 3 Produce a project management plan
The project execution plan is the document that is hand written and include all the needed
information about the project that helps to make the appropriate judgement and clarity about the
project. In consist of all the different aspect under which measured changes get implemented as
by which the adequate profit get attained by making better control on each task and activities.
 Cost: It is a factor that is related to the total expenditure that is needed as well as required
so as to complete the task and includes the cost such as research tool, training and
development, travel, miscellaneous, legal compliance etc. It is the amount that is
provided to the researcher by the Xpo Logistics thus researcher must have complete the
research within this amount (Heldman, 2018).
Particulars Amount £
Travelling £5,0000
Half day in data collection- time
off from work
£25,000
Training and development £20,000
Total cost £50,000
 Time: It is the period of time that is utilised and required by the researcher so as to
complete the overall project within the timely basis and with that this the total time that is
taken by the researcher to complete the research is about 3 weeks. As per this duration
researcher get ensured that all the redundancy get removed and adequate result get
achieved. Scope: It is the possibilities that get generated as after the accomplishment of research
and with this researcher make sure that all the different functions and operations get
performed within the stipulated instance (Hennink, 2020). In addition it is also be ensured
that the researcher must have make the effective utilisation of all the resources to develop
the valuable outcomes. Quality: It is the standardised outcome that get conceived by the business after the
completion of the research while in this the researcher get ensure that all the barrier of the
project get removed and with that the relative outcome get attained through which
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business furthermore make and develop effective strategy so as to promote the diverse
and inclusion. Communication: It is related to the receiving or transmitting of the different information
by making the certain interaction with the employees as by collecting the certain data
from them. It is used to convey the actual meaning and thoughts by developing the
mutual relationships and in this the researcher needs the internet, questionnaire,
computers to perform communication (Hidayah, 2018). Risk: It is a the possibility or probability of happening that induces the various level of
uncertainty that get raised as per the completion of research. The project completion
involves the different stages and each one has the different availability thus researcher get
ensure that all the barrier will get removed from the plan by which quality output get
collected.
 Resources: It consist of the various sources that are required so as to absolute the project
within the specific period of time and in this the researcher need the human resource,
mobile phones, printers and many other source that encompasses the generation of
satisfactory outcomes.
Produce a work breakdown structure and a Gantt chart
Gantt chart: It illustrate the complete research and its schedule by which the dependency
of all the task and activities that get performed within the project get measured with the actual
status as well. It is moreover the project management tool that assist the overall schedule or the
planning of research by which the complexity of the project will get reduces and imparts more
clarity (Hopkinson, 2018). Researcher must get used this to make a support while making the
conclusion that is more useful for the business.
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Work Breakdown structure: It is system that break the overall project into the smaller
segments by which the organised and manageable outcome get attained. It is outlines into the
different subcomponents in which the task get divided into the task format by which all the
barrier will get reduces in passable manner (Kerzner, 2019).
Carry out small-scale research
Research is a procedure through which the relative study about some specific topic will
get performed under which the better understanding get developed by collective the referred
information from the market in systematic manner.
Quantitative method: It is research in which the relative information get collected as
from the observation that is in the form of numerical analysis, mathematical formulation and
statistical implementation (King, 2018). As in this the data get gathered as from the survey, poll,
questionnaire by using some specified tools and techniques.
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Qualitative method: It is a research in which the researcher get collect the different data
as from the unstructured or the non numerical formulations. In this the information basically get
collected as from the observations, open ended conversation or the interviews and after that
making the interpretation than the suitable output get attained. Primary source: In this the data is collected as first hand by the researcher by using the
different methods as like interviews, survey, experiments that is used to make the specific
judgements about the project (Koomen, 2018).
 Secondary sources: It is the source in which the information get collected as from
someone else gathered data in the form of journal, magazine, article, records, financial
report etc. and it is performed for the research purpose only.
Sampling: It is a process which is used by researcher to predetermined the certain
number of observations as from the total population. In this the group is targeted to develop the
adequate findings that get used by the business in effective mode and the sample size of this
research is 30.
Questionnaire
Quantitative questions
Q1) Did you know the meaning of assorted as well as inclusion?
a) Yes
b) No
Q2) Did you understand about the impact of diverseness over the workforce of within the
Xpo Logistics?
a) Yes
b) No
Q3) Is Xpo Logistics promote the diverse culture within the workforce?
a) Yes
b) No
Q4) What are the different manner through which inclusiveness get promoted by the Xpo
Logistics?
a) Scattershot enlisting
b) Have variety in employment
Q5) Did you know believe that Xpo Logistics uses the diverseness and if yes then how?
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a) Active participation of employees
b) Involvement of worker in decision making
c) Values the employees
Q6) What are the beneficiary importance of assortment and inclusion inside the company?
a) Assembled innovation
b) Reputation of company
c) Competition benefits
Q7) How Xpo Logistics develop the effective understanding of inclusiveness in the
business?
a) Strengthened employees action
b) Increased job satisfaction
Qualitative questions
Q8) What are the strategies that is used by Xpo Logistics in order to develop the diverse
and comprehension employees?
 Training and development
 Participative leadership
Q9) The various initiative which is taken by Xpo Logistics to promote assortment within
the workforce?
a) Alteration in leadership style
b) Performance appraisals
c) Equal opportunities to all
Q11) Recommendation
Present findings and data using appropriate tools and techniques.
Q1) Did you know the meaning of assorted as
well as inclusion?
Frequency
Yes 25
No 5
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Interpretation: It is known that out of the total respondent 25 are those that known the
meaning and understanding about the diverse and inclusive workforce by which it is most
significant that the company must have uses the diverse culture.
Q2) Did you understand about the impact of
diverseness over the workforce of within the
Xpo Logistics?
Frequency
Yes 24
No 6
10
Yes No
0
5
10
15
20
25
30
25
5
Yes No
0
5
10
15
20
25
30
24
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