Report: System Analysis and Design for You Can Fit In Supercentre

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This report details a system analysis and design project for the 'You Can Fit In' fitness center, focusing on developing an information system for their new supercentre. The report covers background information, business functions, and project management aspects, including Gantt and PERT/CPM charts. It describes the system vision, identifies problems, and outlines system capabilities such as SMS API, online payment gateways, and user activity logs. The document also includes business benefits, policies, risk analysis, and a cost-benefit analysis. Fact-finding techniques, UML diagrams (use case and activity diagrams), an entity-relationship diagram, and database schemes are presented. The report concludes with software options and references, providing a comprehensive overview of the system development process and recommendations.
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System Analysis and
Design: Case Study You
Can Fit
NAME OF THE STUDENT
NAME OF THE UNIVERSITY
Author’s Note
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Table of Content
Background Information:....................................................................................................................2
Business Functions:...........................................................................................................................3
Project Management:.........................................................................................................................4
Gantt Chart:.....................................................................................................................................5
PERT/CPM Chart:...........................................................................................................................5
Critical Path:....................................................................................................................................6
Total Duration:.................................................................................................................................6
Organisation Chart:.........................................................................................................................6
System Vision Document:..................................................................................................................7
Problem Description.......................................................................................................................7
System Capabilities........................................................................................................................7
Business Benefits...........................................................................................................................8
Policies:................................................................................................................................................9
Risk Analysis:......................................................................................................................................9
Cost Benefit Analysis:......................................................................................................................10
Fact finding techniques.......................................................................................................................10
Use case Diagrams...............................................................................................................................11
Brief use case diagrams...................................................................................................................11
Full Use case diagrams.....................................................................................................................12
Activity Diagram..................................................................................................................................13
Entity relationship diagram.................................................................................................................14
Database schemes...............................................................................................................................14
Codes Format..................................................................................................................................14
Sample Data....................................................................................................................................14
System Sequence Diagram..................................................................................................................15
Software Options.................................................................................................................................15
Conclusion...........................................................................................................................................15
References...........................................................................................................................................17
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Summary:
The report is prepared for You Can Fit In case study for the
development of an information system for the management of
their new operations in the supercentre opened in Gold Cost,
Queensland. The information system is developed for
management if the future expansion of the company and have
a centralized control on all the information generated from the
different branches of the company. For the development of the
information system a schedule is created along with the other
project management activities for scheduling the development
process and reduce the risk of error in the final completion of
the project. The UML modelling technique is also applied for
the identification of the flow of data for the development of the
database of the information system and manage user activity.
Background Information:
The company You Can Fit In is an owner of different fitness
centres in the different cities of NSW and Victoria. The CEO of
the company is Adam Apple and it have its head quarter in
Melbourne with three managers for the finance, marketing and
sales department and an operation manager. It is the
responsibility of the centre manager to report to the operation
manager. The CEO have a new requirement to open a super
centre for emphasising different variety of special program and
personal service for the members. For running the new facility
a new manager is appointed with a previous experience of
running the fitness centre. For the management of the day to
day activity full time and casual staffing is required.
The main jobs for the management of the activity are the front
desk payment and welcoming, handling the stocks and stores,
performing cleaning jobs, arranging instructors for the classes
and management of the personal safety issues. Currently the
company uses a accounting software package for the
management of the genera ledgers, payables and receivables.
The list of the memberships and the word processing are
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handled using the Microsoft office package. It is assumed by
the CEO that for the management of the data in the new
supercentre a new information system would be required. For
the development of the new information system an IT
consultant is hired and the business operation is discussed with
him for aligning the information system with the current needs
of the company.
Business Functions:
The main function of the business is to manage the large
exercise area and planning for the expansion of the current
business. The information system is needed to be designed
such that it can record all the business process and run new
facility without any problem. The details of the full time and the
casual staffs should be recorded and the common jobs should
be automated for reducing the needs of involvement of more
number of staffs in the management of the super centre.
With the implementation of the information system the business
organization should be benefitted by eliminating the manual
processes and reduce the risk of error that can be generated
from manual errors. The need of the business should be
identified by the IT development team for the aligning the
system with the current needs of the business and help the
company to reach more number of user and gain competitive
advantage in the organization.
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Project Management:
Development of
Information System for
You Can Fit In
Project initiation phase
Analyzing
requirement of the
project
Project planning
and development
Feasiability testing
Milestone 1:
Project initiation
phase completed
Project planning phase
Scheduling of the
tasks
Resource
estimation
Allocation of the
resources
Communication
plan development
Allocation of
project to the
project team
Milestone 2:
Project planning
phase completed
Project Execution
Phase
Deployment of the
devices
Development of
project prototype
Accounting
software testing
Development of
accounting
database
Connection of the
database
Testing the
response time
Testing the querry
Transfer test of the
data
Acceptance testing
of the data
Software testing
Testing of data
warehouse
Connection testing
Milestone 3:
Execution phase
completed
Project closure
Stakeholder sign
off
Project review
Milestone 4:
Project closure
phase Completed
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Gantt Chart:
PERT/CPM Chart:
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Critical Path:
Total Duration:
The total duration for the completion of the task is estimated to
be 27 days.
Organisation Chart:
CEO: Adam
Apple
Manager of
finnace: Donal
Dollars
Manager of sales
and Marketing:
Sally Molly
Manager,
Operations: Chia
Chen
Centre Manager
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System Vision Document:
Problem Description
The main problems identified for the development of the
information system are given below:
ď‚· Identification of the aims and objectives of the project and
identification of the scope of the project for reviewing the
needs of the organization.
ď‚· The expectation of the users using the information system
is needed to be measured such that it can be used for
defining the goals needed to be achieved and
management of the system boundary.
ď‚· A clear understanding of the problem is needed for better
understanding the needs and eliminate the risk of failure
of the project.
ď‚· The time and the cost boundary should be identified for
successfully delivering the project within the time and
budget.
System Capabilities
The new information system proposed for the management of
the activity of the supercentre would comprise the following
features:
SMS API – It is used for sending verification codes to the
users in their registered mobile numbers. The API is used for
allowing the integration of the SMS messaging platform with
the application program.
Online payment gateway – It is used for the management
of the outdoor and the indoor merchants or users and have the
record of the transaction for reducing the complexity of
management of the accounts. A SSL connection if used for the
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transaction and receive payment from the customers via
different modes of online transactions.
User Activity Logs – It is used for tracking the activity of
the user and if anything wrong is done by the user the admin is
alerted. The log files of the user should only be accessed by
the admin and it is stored in the database for the identification
of the pattern of usage.
Business Benefits
The development of the information system would help the
company benefitted from different ways such as it helps in
reducing the operation cost and ensures that no wrong inputs
are taken from the user that can cause generation of error
report. With the development of the information system the
company can manage more number of users at a time and thus
facilitates to reduce the work load on the employees. The
calculation of the salary and generation of reports can be
operated on a single click and helps the administrator for the
management of the different operations easily.
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Policies:
Different policies are developed for the customers and the
staffs for securing the data in the information system and
eliminating the risk of unauthorised access of the information
system.
For Customers
ď‚· Providing accurate information for ensuring that the
information responds to the inquiry.
ď‚· Completion of the task within the allocated time for
avoiding delay penalty or change of program.
ď‚· Attend to the training classes on schedule time and date
ď‚· Inform the trainer or the person inline about any
necessities.
For Staffs
ď‚· To look after the equipment service and maintenance
ď‚· To serve the needs of the customer
ď‚· To attend meetings and report to the senior on time
Risk Analysis:
There are different risk associated with the development of the
information system and the risk is needed to be identified prior
of starting the development process for eliminating the risk and
develop the project successfully. For the analysis of the risk a
study should be made on the technical feasibility, economic
feasibility and social feasibility of the project. A risk response
plan should be prepared for handling the risk and eliminate the
error that can rise during the development of the project.
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Cost Benefit Analysis:
Cost/Benefit Analysis for You Can Fit In
Year of Project
year 0 year1 year 2 year 3 year 4 year 5 TOTALS
Net economic benefit $67,600.00 $67,600.00 $67,600.00 $67,600.00 $67,600.00
Discount Rate 6% 1 0.9434 0.8900 0.8396 0.7921 0.7473
PV Of Benefits $0.00 $63,773.58 $60,163.76 $56,758.26 $53,545.53 $50,514.65
NPV of all BENEFITS $0.00 $63,773.58 $1,23,937.34 $1,80,695.61 $2,34,241.14 $2,84,755.79 $2,84,755.79
One Time Costs ($80,000.00)
Recurring Costs $0.00 ($14,400.00) ($14,400.00) ($14,400.00) ($14,400.00) ($14,400.00)
Discount Rate 6% 1.0000 0.9434 0.8900 0.8396 0.7921 0.7473
PV Of Recurring Costs $0.00 ($13,584.91) ($12,815.95) ($12,090.52) ($11,406.15) ($10,760.52)
NPV Of All Costs ($60,000.00) ($73,584.91) ($86,400.85) ($98,491.37) ($1,09,897.52) ($1,20,658.04) ($1,20,658.04)
Overall NPV $1,64,097.75
ROI 1.36
Breakeven analysis
Yearly NPV Cashflow ($80,000.00) $50,188.68 $1,11,121.40 $1,68,605.09 $2,22,834.99 $2,73,995.27
Overall NPV Cashflow ($80,000.00) ($29,811.32) $81,310.07 $2,49,915.16 $4,72,750.16 $7,46,745.43
Project Breakeven occurs between year 1 and 2 1.27
Actual Breakeven
Fact finding techniques
For gathering the requirement and develop the information
system following the requirement of the organization a set of
Questionnaire is created and distributed with the management
team for involving them in the development process. It helps in
clear identification of the needs and reduce the risk of errors or
changes in the project.
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Use case Diagrams
Brief use case diagrams
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Full Use case diagrams
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Activity Diagram
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Entity relationship diagram
Database schemes
Codes Format
The tables of the database should be normalized such that
redundancy of data can be eliminated and any undesirable
characteristics for example insertion, deletion, updating and
anomalies can be avoided. The data are put in a table and the
duplicate data are eliminated for increasing the efficiency of the
system.
Sample Data
ID Date_Tim
e
Event Member_I
D
Login_Detai
ls
IP_Addres
s
00
1
23164684
6
Login 214 Successful 192.168.2.
3
00
2
21354513
5
Logou
t
214 Successful 192.168.2.
3
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System Sequence Diagram
Software Options
The current processes are recorded using the Microsoft Office
package and an accounting package software which have
some limitations for the management of large amount of
information. The information system is developed with the
combination of different software platform for the management
of the large amount of information and increasing the efficiency
of different business operations.
Conclusion
From the above report it can be concluded that for the
development of the information system a detail study should be
made on the requirement and a project plan should be
developed for the management of the phases of development
of the project. Each of the phases should be assigned with
resources and the estimated time for the completion of the
project should be identified for have a proper control on the
different stages of management of the project. For the
identification of the flow of data and information an use case
diagram is created with the activity diagram. The ERD is
created for the identification of the flow of information and
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creation of the tables in the database. A cost benefit analysis is
also done for the project for the identification of the
identification of return of investment and identification of the
success of the project.
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