You Can Fit In Supercenter Project: A Business Development Report

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Table of Contents
Introduction.................................................................................................................................................2
Business Information:..................................................................................................................................3
Simple organization chart:...........................................................................................................................3
System Vision Document:............................................................................................................................4
Work breakdown structure:........................................................................................................................6
Risk Analysis................................................................................................................................................8
Cost Benefits Analysis..................................................................................................................................9
Conclusion.................................................................................................................................................13
References.................................................................................................................................................14
Figure 1: Organisation Chart........................................................................................................................4
Figure 2: Work Breakdown Structure..........................................................................................................6
Figure 3: PERT Chart....................................................................................................................................7
Figure 4: CPM Chart.....................................................................................................................................7
Figure 5: Cost Benefit Analysis...................................................................................................................10
Figure 6: Resource Cost Overview.............................................................................................................10
Figure 7: Cost Overview for resources.......................................................................................................11
Figure 8: Cost Overruns.............................................................................................................................11
Figure 9: Cost Variance..............................................................................................................................12

Introduction
You Can Fit is the company which provides fitness services to the clients. It has 13 different sites in
different cities like Victoria and NSW. It has different services which all are available in different sites of
it. Now, the company is going to extend and need to implement a supercenter in Queensland, Gold
Coast. The company will provide each of the services which have been provided by each of the sites of it
in different centers. The difference is that all the services will be going to be available under a single roof
where it will provide services like Swimming pool, food store, store for sports products, childcare, heart
rate meter, and many more. These services will be available in a single building. It is also going to
introduce a new membership program which will include a full-time membership and a basic
membership. Full-time members will be able to access all the available services in the company wherein
the basic memberships will only include some of the basic services and need to pay more to use other
services.

Business Information:
The company named You Can Fit In operates different centers for fitness in cities like NSW and Victoria.
The company already make up its name in the market and have worked well and now the company is
thinking to reboots by implementing a new grand opening in the Gold Coast by the name of the
supercenter. The employees in the company help by anticipating all their future expansion for Brisbane
which has been situated in another location if the plan implementation will be done as per the plan. As
supercenter is the only branch for You can Fit where there will be 24*7 access for web-based. All the
existing sites include all the things which are going to implement in this new supercenter but all those
services are not in a single building under a single roof but this new supercenter will be going to include
all the services in a single building under the roof. The plan for implementing the supercenter also
include a big and large areas for exercising with many advanced equipment’s, except that area for
exercise there will be a shop for sporting, a store for health food, a pool where they can swim, a café
which will include many computers, a special care for child where they will be entertained by various
activity. A popular package for accounting which his ONAllAccounts is used by You Can Fit company. This
package is used for managing general ledger, receivables, and payments operations. MS Word and MS
Excel are used by the company for processing of the words and lists.
Adam Apple is the CEO of You Can Fit also manage the team of management. He wants to hire gates and
IT team for the development process of Information System. As the new supercenter will be required
different management capabilities for data.
The company will be going to have two different programs which include Full membership and basic
membership. Full membership will get the advantage of using all the available resources in supercenter
where the basic memberships will only include some basics features and they will need to pay for
different services if they need to use them. Child fitness is one of the programs which need extra
amount by the basic members to make use of it (Carroll, 2013).
Simple organization chart:

Figure 1: Organisation Chart
The above figure defines the areas of the organization and who all are handling that existing area. Adam
Apple the CEO of You Can Fit manages four different managers. He has assigned Mark Lewis who have a
good experience in fitness as a manager for You Can Fit. The other managers for finance, Sales and
Marketing, Operations were Donald Dollar a manager for Finance, Sally Molly manager for Sales and
Marketing, Chia Chen manager for operations were under the CEO and all the managers report to CEO in
the headquarter of Melbourne. The 13 different centers managers report to Chia Chen who is the
Operational manager. The finance department is managed by Donald Dollar who will keep track of the
payment of the members and also their membership. Sales and Marketing department is managed by
Sally Molly, and lastly, the third is Chia Chen who manages the Operations of the company who is also
responsible for the reports which are given to him by 13 other sites managers. Adam Apple hires Nina
Stay who is experienced in consulting who will be responsible for reporting the things to the manager of
You Can Fit (Symons, 2005).
System Vision Document:
Vision Document is used for describing a complete idea for the given document. It also includes future
state which is for any other services and product for some organization. The vision of a document
describes the services provided is with respect to the need of the stakeholders and also defines the
whole features of the project.
Problem Description:

 The problem was with managing the team. Teamwork not there between the members of the
team which led to slow down the work.
 Frequently change in the process were not that much acceptable by the customers. They were
needed some more time to adopt that change.
 Nina Leave in between the project results in managing the work. The new consultant needed to
be appointed which take longer than the expected time to make workflow in the proper way.
 Membership Program which includes two types of membership which were Full Time and Basic
membership were not that much suitable for the customer. The customer was not acceptable to
make use of full-time membership.
 Time schedules were not up to date. The workers were not coming on time and they were not
contiguous to the work. This also slows down the project and make it longer than the expected
time.
 Heavy and advanced equipment was not needed in the company. The basic types of equipment
were enough for the company but they purchase higher cost equipment’s which were
unnecessary for the company.
Anticipated Business Benefits:
 Full-time membership benefits were like the customers who will adapt to choose the full-time
membership will generate a good benefit to the company.
 All the services under a single roof as all the services were not there in a single roof before in
their 13 different existing sites.
 Heart rate controlling equipment was implemented in the company which allows more
customers to come and join the company so that they can stay fit.
 Child Care was also implemented in the plan where there will be different activities centers for
different ages.
 Online transaction method
System Capabilities:
 Transaction Processing including the popular method of the transaction which is OnAllAccount
which is used to managing general ledger, receivables, and for payments operations.
 Distributed Support is the services which were used by the experienced consultant Nina to find
solutions for any kind of problem generated in it and also used to remove that problem from the
base.
 Management Information is another system which was basics for managing the customer's
details who will be going to join the supercenter. This will be easy for managing customer data.
 Executive Support is available for the customer so that any query related to the customer will be
solved out in few moments (Wiest, 1977).
Work breakdown structure:
WBS which stands for Work Breakdown Structure is used to represent work in a breakdown method. It
also shows the main task which will include the subtask and that subtask will include another subtask for

them. This will also tell about the number of days required for the completion of the project. And also,
completion of a subtask or the main task.
ID Task
Mode
Task Name Duration Start Finish Predecessors Resource Names
1 You Can Fit 29 days Mon 12/3/18Thu 1/10/19
2 Meeting Fitness
Manager
3 days Mon
12/3/18
Wed
12/5/18
3 Meeting Company Manager2 days Mon 12/3/18Tue 12/4/18 Consulatnt
4 Meeting Fitness Trainer1 day Wed 12/5/18Wed 12/5/183 Consulatnt
5 Milestone:
Meeting
Completed
0 days Wed
12/5/18
Wed
12/5/18
4 Consulatnt
6 Inetwrview
Schedule
6 days Thu
12/6/18
Thu
12/13/18
7 Collection of Data2 days Thu 12/6/18Fri 12/7/18 5 ComaCompany Manager
8 Finding Requirements2 days Mon 12/10/18Tue 12/11/187
9 Gathering Information2 days Wed 12/12/18Thu 12/13/188
10 Milestone:
Interview
Completed
0 days Thu
12/13/18
Thu
12/13/18
9
11 Review Company4 days Fri 12/14/18Wed 12/19/18
12 Observation 2 days Fri 12/14/18Mon 12/17/1810 Business Analyst
13 Business Operation2 days Tue 12/18/18Wed 12/19/1812 Business Analyst
14 Milestone:
Review
Completed
0 days Wed
12/19/18
Wed
12/19/18
13
15 Interaction with
Customers
9 days Thu
12/20/18
Tue 1/1/19
16 Gathering Information4 days Thu 12/20/18Tue 12/25/1814 Operation Manager
17 Observation f Business2 days Wed 12/26/18Thu 12/27/1816 Operation Manager
18 Location Activities3 days Fri 12/28/18Tue 1/1/19 17 Operation Manager
19 Milestone:
Interaction
Completed
0 days Tue 1/1/19 Tue 1/1/19 18
20 Analysing Software3 days Wed 1/2/19Fri 1/4/19
21 Working of Software2 days Wed 1/2/19 Thu 1/3/19 19 Software Analyst
22 Study of transaction1 day Fri 1/4/19 Fri 1/4/19 21 Finance manager
23 Milestone:
Analysing
Completed
0 days Fri 1/4/19 Fri 1/4/19 22
24 Analyse sales 3 days Mon 1/7/19Wed 1/9/19
25 Amount of sales2 days Mon 1/7/19 Tue 1/8/19 23 Sales Manager
26 Biling Transactions1 day Wed 1/9/19 Wed 1/9/1925 Sales Manager
27 Milestone:
Analysing
Sales
Completed
0 days Wed 1/9/19 Wed 1/9/1926
28 Finall reort
preparation
1 day Thu
1/10/19
Thu
1/10/19
29 Documentation1 day Thu 1/10/19Thu 1/10/1927 Company Manager
30 Milestone:
Documentation
Completed
0 days Thu
1/10/19
Thu
1/10/19
29
Consulatnt
Consulatnt
12/ 5
ComaCompany Manager
12/ 13
Business Analyst
Business Analyst
12/ 19
Operation Manager
Operation Manager
Operation Manager
1/ 1
Software Analyst
Finance manager
1/ 4
Sales Manager
Sales Manager
1/ 9
Company Manager
1/ 10
1 4 7 10 13 16 19 22 25 28 31 3 6 9 12 15
December 2018 January 2019
Figure 2: Work Breakdown Structure
The main project in which all the other will be under that project is You Can Fit. In the above Breakdown
structure, it has been represented that the work for implementation of the project will take 29 days to
get completed (Harberger, 2002).

PERT Chart
Figure 3: PERT Chart
CPM Chart
2 3 4 5
6 7 8 9 10
11 12 13 14
15 16 17 18 19
20 21 22 23
24 25 26 27
28 29 30
1
Figure 4: CPM Chart

Risk Analysis
Serial
Number
Risk Likelihood Mitigation Technique
1. Project Complexity Planning was not
proper and the
implementation of
WBS was not done
correctly.
The planning and
implementation work
should be done
properly and there
must be a bound
signed for the working
days.
2. Team Management There was no
teamwork between the
assigned team to work
accordingly.
Hiring the team who
have the strength of
team management.
3. Time exceeding The manager was not
able to proceed the
work as per the time
schedule. Which result
in a slow process of
work.
Proper communication
needed and the
working days must be
defined and fixed so
that the work could be
done on time.
4. Continuity of Worker The workers were not
coming continuously.
They were taking a
break and leave during
the working period
which led in late for
processing the plan.
Choosing the best
worker for the workers
who will not take leave
without a reason.
There must be a
strictness over the
worker taking
unnecessary leaves.
5. Customer Satisfaction The customer was not
satisfied with the
membership process.
Proper channel and
services must be
provided to the
customer so that they
will understand the
services for this new

project of You Can Fit.
6. Higher Cost The cost goes higher
because of the
advanced equipment
for training.
Unnecessary
equipment must not
need to be deployed in
the company at a single
time. The need for
certain equipment
must be checked
before implementing.
7. Project Management The project was not
managed accordingly.
Teamwork, Team
management, Time
management, Proper
communication is
needed for managing
the project in a better
way.
8. Change in process The frequent change in
process was the major
change to adapt by the
customer.
There must be an
average change in the
program which should
be acceptable by the
customers at a time.
Cost Benefits Analysis
CBA which is for Cost-Benefit Analysis is basically a technique which is being used for comparing in
between total benefits gains with total expenditure in the project or program. It is also used for
evaluating and findings the impact of the overall program in monetized and quantifiable terms.
The program for implementing the supercenter for You Can Fit after successful implementation there
can be benefits in the program from two different perspectives. The first perspective is Tangible and the
other perspective is Intangible. These two follows the analysis for cost benefits for this existing program
for You Can Fit (Sutrisna, et al, 2018).
Some of the benefits which are tangible for the company are as follow:
 Enhancing the available facilities and the system in the company.
 The payment method has been automated which is OnAllAccount which is the most popular
payment method available nowadays.
 The extra cost will be reduced.
 Paperwork will be stopped.

 Reduced in the fee for the equipment used for fitness.
Some of the benefits which are Intangible for the company are as follow:
 A number of people will be reached by the number of services which is being provided by this
company (Tran, 2105).
 Enhancing company transparency.
 More income will be there while more services will be taken used by the customers.
 The number of people joins full membership the more the income will be for the company.
 The program for membership improves the quantity of customer to use the services as per their
requirement.
 Web-based services allow more improvement as it is available 24*7.
Cost-Benefit Analysis:
Figure 5: Cost-Benefit Analysis
The above table shows the cost analysis for the Fitness company. This is used to find out the value of
NPV and ROI.
Figure 6: Resource Cost Overview

Figure 7: Cost Overview for resources
Figure 8: Cost Overruns

Figure 9: Cost Variance