New Access Project: Requirements Gathering and System Design (ITC 548)

Desklib provides past papers and solved assignments. This project details requirements for a youth mental health system.

ITC 548
Assessment Item 2
Requirements Gathering

Contents
Introduction:...............................................................................................................................3
Stakeholder Map:.......................................................................................................................3
Stakeholder Description:........................................................................................................4
Questionnaire:............................................................................................................................5
Use Case Diagram & Description:.............................................................................................6
Use Case Diagram:.................................................................................................................7
Description:............................................................................................................................7
Fully Developed Use Case Diagram:.....................................................................................8
Conclusion:................................................................................................................................9
References:...............................................................................................................................10

Introduction:
The aim of the document is to implement a new system for the mental health illness youth
named a New Access project. understand the problem in the previous assignment including
problems, capabilities and benefits of the system. it was also including some
recommendations for the system. this assignment is to gather the requirement for the system
like stakeholder map, questionnaire and use case diagram.
Australian government allocate a fund of $54 million for this project names as Headspace. It
is one of the organizations that is trailing the project for mental illness problem of youth. In
the role of a business system analyst, gather the requirement for the project and provide a
holistic platform for young people. The implemented system will also provide social
inclusion and recovery for the mental illness youth.
Stakeholder Map:
A business tool that used for a visual representation of the project resource including
stakeholders (groups or individual) is known as the stakeholder map. The different level of
interest of the company is included in it along with their importance. Stakeholders are
categorised in different groups like internal operation, internal executives, external operations
and external executives.
The stakeholders of the group have their share in the company, and some are the customers.
implement new idea during the creation of stakeholder map and identify all the stakeholders
with documenting them, access and analyse the interest of the stakeholders, take actions and
review the status of the stakeholders. The benefits of the stakeholder analysis are like, it
removes the minor issues and encourages for participation. It is a way to reduce negative
impacts and manage negative stakeholders (Project-Management, 2018).
Stakeholder Description:
Stakeholder description is required to define the problems and their solutions for the basic
requirements of the system. it is required for basic system validation and the integration with
verification of the different activities. Define stakeholders in four different quadrants that are
required communication for the success of a project (Spacey, 2017).
Internal operations:
 Admin: It is responsible to manage all the activities that relate to technical and non-
technical both areas.
Internal Operations
Admin
Board of members
Project Manager
Internal Executives
Technical Staff
Project Team
Medical Staff
Security
External Operations
Services Providers
Health care Providers
Health Professional
Consultants
External Executives
Patients
Vendors
Government Agenciees
Media
Insurance
Stakeholder Map

 Board of directors: conduct the meetings and do instruction to manage different
phases of the project.
 Project Manager: manage the complete project with different sources or stakeholders,
that are required to complete the project.
Internal Executives:
 Technical Staff: Technical staff members are helpful to manage technical tasks like
report generation, system equipment and others.
 Project team: a complete team of different human resources that play their
responsibilities to complete the project successfully.
 Medical Staff: manage medical terms like different tests of patients, lab works,
treatments of the patients and others.
 Security: provide security to the patients with internal and external terms (Pandi-
Perumal, S. R., Akhter, S., Zizi, F., Jean-Louis, G., Ramasubramanian, C., Edward
Freeman, R., & Narasimhan, M., 2015).
External Operations:
 Services Providers: provide different services to the project team like, technical and
other basic requirements of the hospital.
 Health Care providers: health care services as per medical prescribe provide to the
patients in the service criteria.
 Health Professionals: suggest better treatment to the patients including different
packages for the patients.
 Consultants: patient can consult about their medical illness with the consultants.
External Executives:
 Patients: a person for whom all the services are going to implement and who take
benefits of all the services and pay for them.
 Vendors: supply medicine and other equipment in the hospital for the mental illness
people
 Government agencies: make rules and security standards for them and that followed
by the organization. the online facilities provided to the patients.
 Media: cover all the news of the project that is also for social welfare and inclusion
 Insurance: stakeholder as the insurance provider is helpful for the future of the patient
to manage different risks (Leviton, L. C., & Melichar, L., 2016).
Questionnaire:
A questionnaire is a tool to collect data from different sources and gather information. It is
like a written interview that can be carried out by telephone or other media. A problem
defines with the questionnaire and takes suggestions from different sources. It is an effective
way to measure attitude, opinions, behaviour and intentions of different people. With using a
questionnaire, both quantitative and qualitative data can be gathered. A questionnaire
provides practical knowledge with the easy analysis and validity & reliability of data
(McLeod, 2018). Create a questionnaire for the project manager of the current project as
below:
Project manager questionnaire:
Sr. No. Questions
1. What are the basic requirements to implement this project?

2. Find out all the required resources with their availability
3. How hospital manage all the records of patients?
4. Do the hospital follows standards of rules and regulations
5. How many numbers of doctors and other medical staff are
required for the project?
6. Does the hospital have sufficient equipment and emergency
services for the patients?
7. Any previous fail result or complaint about the
organization?
8. What approach and strategies are followed by the
organization?
9. Does the technical and medical staff have enough skills and
experience?
10. Some other requirement to complete the project?
Use Case Diagram & Description:
Use case diagram is used for the demonstration of a system with different users’ interaction.
A UML tool is used to create this diagram that includes the scenario of the system or
application. Define different entities to achieve the goals of the system. it used to represent
the relationship of use cases, actors and systems (Smartdraw, 2019). Here presents the use
case diagram of the current system as below:
Use Case Diagram:
Figure 1: Use Case Diagram

Description:
Use Case Description
Admit Patient Admit the patient in the hospital as it is a mental illness
case
Bed Allocation Allocate bed to the patient in an area with same health
issues patients
Login Register the patient with personal details and include
their story for further process
Appointment Take an appointment from the doctor and consult with
them
Prescribed Tests Go for the prescribed tests and get the test results
Test Results Get the test results and check to the doctors
Treatment/
Medicines
Start treatment with prescribed medicines
Again test/Check
status
Check the regular status of the patient and test again
Payment Payment for all the tests and process to the hospital
reception
Logout Logout from the system or check out from the hospital
after completing the processes

Fully Developed Use Case Diagram:
Name of Use Case Implement a new system for youth mental health problems
Actor Patient
Stakeholders Medical staff, technical staff and doctors/health professionals
Scenario Implement a new system for youth mental health problems
Brief Description Solve the mental health problems of youth aged between 12 to 25
with create a new system and implement it
Precondition Admit the patient as per this case and condition
Postcondition Logout from the system after completing the treatment
Activity Flow Action System
Admit patient in the hospital Admit patient in the hospital as
the case related to mental
illness
Allocate bed to the patient Allocate bed and start the
common process
Login into the system with
registration
Login the patient into the
system with creating an
account
Take an appointment from the
doctors
Check doctors list and take an
appointment
Go for the test as prescribed by
the doctor
Go for different tests as
prescribed by the doctor
Get the test results and go for
treatment
Get test results and check by
the doctor
Start treatment with medicines Take medicines and start
treatment
Check regular status and test
again
Check patient condition and
test after a few days
Pay for the tests and all process Do payment for all the process
Logout or check out from the
hospital
Check-out from the system
Exception
Condition  When a patient enters incorrect details
 Doctors or health professionals are not available at admit
time
 Medicines are not available in the chemist shop
Conclusion:
Use different techniques to complete the vision document like stakeholder map, questionnaire
and other requirements. The document created for the youth mental illness problem for the
age of 12 to 25. The system is used for social inclusion and recovery for the patients as the
Australian government also provide fund for this cause and NGOs come forward for this
noble cause. Select a single stakeholder for the full use case description with different actions
and systems.

References:
 Leviton, L. C., & Melichar, L. (2016). Balancing stakeholder needs in the evaluation of
healthcare quality improvement. BMJ Qual Saf, 25(10), 803-807.
 McLeod, S. (2018). Questionnaire | Simply Psychology. Retrieved from
https://www.simplypsychology.org/questionnaires.html
 Pandi-Perumal, S. R., Akhter, S., Zizi, F., Jean-Louis, G., Ramasubramanian, C., Edward
Freeman, R., & Narasimhan, M. (2015). Project stakeholder management in the clinical
research environment: How to do it right. Frontiers in psychiatry, 6, 71.
 Project-Management. (2018). What is Stakeholder Analysis?. Retrieved from
https://project-management.com/what-is-stakeholder-analysis/
 Smartdraw. (2019). Use Case Diagrams - Use Case Diagrams Online, Examples, and
Tools. Retrieved from https://www.smartdraw.com/use-case-diagram/
 Spacey, J. (2017). 5 Examples of Stakeholder Requirements. Retrieved from
https://simplicable.com/new/stakeholder-requirements