System Analysis and Design: Headspace - National Youth Mental Health

This report presents a system analysis and design for the 'National Youth Mental Health Foundation' project, using the case study of Headspace. The project aims to address the mental health needs of young people through an online service providing real-time support and suggestions. The report includes a stakeholder map identifying key individuals and groups involved, a questionnaire designed to gather input from the target demographic, a use case diagram illustrating system functionalities, and detailed use case descriptions. The analysis focuses on creating a system that allows youths to share their stories, medical specialists to capture and respond to these stories, and users to access medical suggestions. The goal is to provide accessible, continuous medical support, contributing to the well-being and economic growth of the country. Desklib offers similar solved assignments and past papers for students.

Running head: SYSTEM ANALYSIS AND DESIGN
System Analysis and Design: Headspace
Name of the Student
Name of the University
Author Note

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SYSTEM ANALYSIS AND DESIGN
Table of Contents
Introduction......................................................................................................................................2
Stakeholder Map..............................................................................................................................2
Interest of Stakeholder.....................................................................................................................3
Questionnaire...................................................................................................................................4
Use Case Diagram...........................................................................................................................9
Use Case Descriptions.....................................................................................................................9
Bibliography..................................................................................................................................12

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SYSTEM ANALYSIS AND DESIGN
Introduction
Headspace project is the case study for this report that emphasizes on the establishment
of a system namely “National Youth Mental Health Foundation.” The project will be addressing
the bad health of the young people through the means of an online service that can provide real
time suggestions on the issues.
Stakeholder Map
Figure 1: Stakeholder Map

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SYSTEM ANALYSIS AND DESIGN
(Source: Created by Author)
Interest of Stakeholder
Classification Stakeholder Impact Interest Responsibility
Internal Executive Proposed system
authorities
High High Their responsibility will be to
manage the operational activities
and take the hard decisions
Internal
Operational
Business system
analyst
High High They will be responsible for
developing the feasible use case
considering the needs and
requirements of the headspace
project.
Internal
Operational
The project
manager
High High The project manager will be
emphasizing on the management of
other stakeholders roles and
responsibilities
Internal
Operational
Project team Low High Project team will be responsible for
managing the daily operational
activities those are necessary for
the project deployment.
External
Operational
Medical specialist Low High Provide suggestions on the medical
care
External
Operational
Medical
professionals
High High Analyze the present and past
details of the users and propose
specific medical suggestions
External Australian youth Low Low Avail the services at mass and

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SYSTEM ANALYSIS AND DESIGN
Classification Stakeholder Impact Interest Responsibility
Executive make the project successful.
External
Executive
Government Low High Provide necessary commands and
permissions for necessary
establishment.
Internal Executive Marketing Team High High Meet the market needs and
advertisement
Internal Executive Finance team Low High Manage the budget of the
headspace project and keep it
minimum without altering quality
Internal
Operational
Supporting staffs Low High Necessary operational activities
delivery for information exchange
Questionnaire
Dear Youths
Headspace project is an attempt towards making a better future through providing
medical and fitness support to the youths of Australia. The proposed project will allow the
youths to interact with the doctors at the virtual place and provide their mental or physical health
issues and avail the best medical suggestions for highly qualified doctors. The innovative
approach will allow users to communicate on the online platform and gather the necessary
medical suggestions to be well and fit in this competitive world. We, would like to hear your
opinion on the same project in manner to fulfil the basic needs and requirements of yours and
propose the system that can do all these activities in better and efficient way. Please provide your

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SYSTEM ANALYSIS AND DESIGN
valuable responses in manner to apply them for developing the system and assuring that the
system fulfil your needs and requirements and more than that.
Q1. Please let us know the group in which you belong? Please select one of the responses from
the listed options:
 Below 19 years
 Between 19 and 24 years
 Between 24 and 30 years
 Above 30 years
Q2. Health issues are the major problem that needs to be eliminated through the development of
an holistic platform where young individuals can go and express their feelings and avail the best
medical services. Please select one of the responses from the listed options:
 Disagree
 Neutral
 Agree
 Strongly Agree
Q3. The youths should be given the highest priority as they are the future of this country and
could effectively and efficiently provide the necessary support in the economic growth of our
country. This system will allow this approach to be effective, please select one of the responses
from the listed options:
 Disagree

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SYSTEM ANALYSIS AND DESIGN
 Neutral
 Agree
 Strongly Agree
Q4. Please let us know if you or anyone associated with you is being suffered by certain health
issues and needs to be connected with the system we will make an approach to contact you that
will be helpful in making this system more feasible regarding the delivery of best service, Please
select one of the responses from the listed options:
 Yes
 No
If yes, please provide us necessary details through which we can connect to them
Q5. Are you feeling to be connected with this system and facing certain mental or health issues
and need some medical suggestion from highly qualified doctors, Please select one of the
responses from the listed options:
 Yes
 No
If yes, please let us know about your present situation and previous medical details, we are happy
to help you

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SYSTEM ANALYSIS AND DESIGN
Q6. The developed system will be helpful in making the current environment health issue free
and allow every citizen to be healthy and mentally fit in future, Please select one of the responses
from the listed options:
 Disagree
 Neutral
 Agree
 Strongly Agree
Q7. The present life is being tampered due to such medical and mental issues and needs to be
eliminated as soon as possible without altering the present live scenarios of the economic
conditions assuring that the youths are living well and allowing them to live a happy and
productive life. Please select one of the responses from the listed options:
 Disagree
 Neutral
 Agree
 Strongly Agree
Q8. The established system will be available for 24*7 and would be capable of delivering the
necessary requirements and medical support for the users assuring that the developed system will

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SYSTEM ANALYSIS AND DESIGN
be contributing in youths and the economic growth of the country. Please select one of the
responses from the listed options:
 Disagree
 Neutral
 Agree
 Strongly Agree
Q9. The process could be less effective due to the unavailability of the doctors or less availability
of the medical supports and thus, the attempts being driven could possibly lost inn vein. Please
select one of the responses from the listed options:
 Disagree
 Neutral
 Agree
 Strongly Agree
Q10. The society needs such support at its every corner supporting the individuals in living
healthy and better life through availing the medical support and care from the best available
doctors. Please select one of the responses from the listed options:
 Disagree
 Neutral
 Agree

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SYSTEM ANALYSIS AND DESIGN
 Strongly Agree
Use Case Diagram
Figure 2: Headspace Project Use Case
(Source: Created by Author)
Use Case Descriptions
001 Use Case: Share Stories: the youths will be sharing the information that will be
transferred to the medical specialists after recording it into the database. This will include
personal details, problems and previous medications.

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SYSTEM ANALYSIS AND DESIGN
002 Use Case: Capture Story: The specialists and medical staffs will be capturing the stories
for further processing with the medical specialists. The healthcare specialists will respond on the
captured story.
003 Use Case: Story Accessing: The users will access the story and the medical suggestions
shared by the medical specialists.
Fully developed Use Case: 01 Use Case: medical Suggestions
Use Case Name: Medical Suggestions
Primary Actor: Users and the Medical Specialist
Secondary Actors: Administrator
Other
Stakeholders:
Staffs, Government
Business Goal: To provide medical suggestions
Precondition: The users should be successfully logged in to the system and provided
necessary details
Success Condition The users will avail the necessary medical suggestions
Main Path
1. story exchanged by the user 2. the message forwarded to medical
specialist
3. specialist considers the case 4. Guidance is provided to the users

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SYSTEM ANALYSIS AND DESIGN
5. suggestions posted in the
system
6. suggestions are displayed on the
screen
7. suggestions received by the
users
Postcondition: Regular treatments and suggestions can be exchanged with the medical
specialist and the users

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SYSTEM ANALYSIS AND DESIGN
Bibliography
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methods: Review and analysis. arXiv preprint arXiv:1709.08439.
Coates, D., & Howe, D. (2014). The importance and benefits of youth participation in mental
health settings from the perspective of the headspace Gosford Youth Alliance in
Australia. Children and Youth Services Review, 46, 294-299.
Cross, S. P., Hermens, D. F., Scott, E. M., Ottavio, A., McGorry, P. D., & Hickie, I. B. (2014). A
clinical staging model for early intervention youth mental health services.
Cunningham, M., & Regan, M. A. (2016). 'Driver headspace': understanding the impact on
driver psycho-physiological functioning of exposure to stressful events and adverse
circumstances.
Edwards, C. A., Britton, M. L., Jenkins, L., Rickwood, D. J., & Gillham, K. E. (2014). Including
a client sexual health pathway in a national youth mental health early intervention service
—project rationale and implementation strategy. Health education research, 29(2), 354-
359.
Hermens, D. F., Scott, E. M., White, D., Lynch, M., Lagopoulos, J., Whitwell, B. G., ... &
Hickie, I. B. (2013). Frequent alcohol, nicotine or cannabis use is common in young
persons presenting for mental healthcare: a cross-sectional study. BMJ open, 3(2),
e002229.

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SYSTEM ANALYSIS AND DESIGN
McGorry, P., Bates, T., & Birchwood, M. (2013). Designing youth mental health services for the
21st century: examples from Australia, Ireland and the UK. The British Journal of
Psychiatry, 202(s54), s30-s35.
Rickwood, D. J., Mazzer, K. R., Telford, N. R., Parker, A. G., Tanti, C. J., & McGorry, P. D.
(2015). Changes in psychological distress and psychosocial functioning in young people
visiting headspace centres for mental health problems. The Medical Journal of
Australia, 202(10), 537-542.
Tahir, M., Khan, F., Babar, M., Arif, F., & Khan, F. (2016). Framework for Better Reusability in
Component Based Software Engineering. the Journal of Applied Environmental and
Biological Sciences (JAEBS), 6, 77-81.
Wasson, C. S. (2015). System engineering analysis, design, and development: Concepts,
principles, and practices. John Wiley & Sons.