Emotional intelligence cultural intelligence

Running head: EMOTIONAL INTELLIGENCE, CULTURAL INTELLIGENCE AND
DIVERSITY
Emotional Intelligence, Cultural Intelligence and Diversity
Name of the Student:
Name of the University:
Author Note:

1EMOTIONAL INTELLIGENCE, CULTURAL INTELLIGENCE AND DIVERSITY
Introduction
The aim of this essay is to analyze the results of the Global EI test and Goleman’s
Emotional Intelligence test to find out the strengths and weaknesses that I have (Goleman &
Boyatzis, 2017). from there I find out areas that I need to develop in order to become a
successful global citizen (Arasteh, Pouragha & Norouzinia, 2018). The tests were taken by
me and two of my peers (Refer to Appendix). The essay summarizes and analyzes the test
results, categorizes them into the four quadrants of Johari window. From that analysis, my
strengths and weaknesses are identified and depending on that the skills that need
development and the strategies to develop them have been explored.
Discussion
Analysis of the result
In The Global EI test my score was 6 in self-awareness, 5 in self-management, 6 in
social awareness and 4 in relationship management. The result of the Global EI test for peer 1
was 5 in self-awareness, 5 in self-management, 7 in social awareness and 5 in relationship
management. The result of the Global EI test for peer 2 was 5 in self-awareness, 5 in self-
management, 7 in social awareness and 6 in relationship management. In the Daniel
Goleman’s Emotional Intelligence test my self-test score was 46, while peer 1 scored me at
43 and peer 2 scored me at 42.
Johari window is an effective self-assessment model that categorize skills and
competencies in four quadrants (Oliver & Duncan, 2019). These are shared, hidden, blind and
unknown. The capabilities, skills and competencies that are known to both me and the people
rating me falls into the shared quadrant. The skills and competencies that only I know but are

2EMOTIONAL INTELLIGENCE, CULTURAL INTELLIGENCE AND DIVERSITY
not yet apparent to others falls into the hidden category. The capabilities that I am unaware of
but my peers or relatives see in me falls into the blind quadrant. The last quadrant, unknown
presents us with unlimited potential opportunities as it contains all the qualities, personality
traits and competencies that remains unseen by both me and others and could be developed in
future (Khatoon, 2018).
Through the tests done by me and my peers, and aligning them with the Johari
window model, I have found that self-management, self-regulation and empathy falls into the
1st quadrant. The reason that I have put them in the shared quadrant is that my own and the
peer tests give similar score to these aspects thus telling me that this quality of me is as
apparent to me as it is to them. These qualities are thus shared qualities that everybody can
recognize within me. Social skill, motivation and self-awareness belongs to the hidden
quadrant. These has been placed into the hidden quadrant as on these aspects I have scored
myself higher than my peers indicating that my peers do not see this skill in me as much as I
do. Social awareness and relationship management falls into the blind quadrant. The reason
that I have put them in blind quadrant is because on these aspects my peers had given me
better score than I did to myself indicating they view these qualities in me though I am unable
to. In the unknown quadrant, I have put qualities like time management, drive to learn and
improve and goal setting that I believe are useful in every aspect of life and are related to
personal, organizational and people management competency.

3EMOTIONAL INTELLIGENCE, CULTURAL INTELLIGENCE AND DIVERSITY
Fig 1: Johari Window of my self-assessment
Source: Created by the author
Analysis of strengths and weaknesses
Through the analysis of the test results and the Johari window created for me, I have
recognized some strengths and some weaknesses in me. The strengths are self-regulation or
self-management. These two are essentially similar. Self-management includes competencies
like self-control, transparency, adaptability, achievement orientation and initiative
(Osmanoğlu, 2019). These abilities enable me to remain in control of my thoughts and
emotions thus, being able to control my behavior or reaction. It also allows me to act
according to integrity and gran the opportunities that come my way. These are my strengths
as being able to control one’s emotion. Apart from these, motivation and self-awareness are
also my areas of strength. As self-awareness is related to self-management as well as
motivation, these three component forms the basis of my personal competency. TheseOpen
Self-regulation
Self-management
Empathy
Open
Self-regulation
Self-management
EmpathyBlind
Social awareness
Relationship management
Blind
Social awareness
Relationship managementHidden
Social skill
Motivation
Self-awareness
Hidden
Social skill
Motivation
Self-awarenessUnknown
Time management
Drive to learn and improve
Goal setting
Unknown
Time management
Drive to learn and improve
Goal settingJohari
WIndow
Johari
WIndow

4EMOTIONAL INTELLIGENCE, CULTURAL INTELLIGENCE AND DIVERSITY
qualities allow me to manage the personal aspects of life and can be used to develop the
weaknesses into strengths.
The weaknesses that I have identified through the exercise are empathy, social
awareness, social skill and relationship management. All of these competencies fall under the
organizational and people skills (Deci, Olafsen & Ryan, 2017). These are my weaknesses as
these aspects are somewhat confusedly market through the tests which indicates that these are
not developed in my or their use in my practice could be sporadic. These weaknesses need to
be overcome as these are necessary professional skills that I would need in my professional
life. As my personal management and awareness are better achieved, I could use them to
develop these skills further.
Skills and competency development for global citizenship
In order to become a global citizen, personal skills are as essential as the people and
organizational skills (Osmanoğlu, 2019). My analysis shows that I have developed
competency in self-management and self-awareness while I lag behind in the people
management and relationship building skills. Thus, I would like to develop these skills for my
future development. The most important skill that I believe is needed to be a part of global
citizenship is empathy. Empathy allows one to understand the emotions and perspectives of
others. As global citizenship is about belonging to the global community and contributing
values and practices, empathy will help me in future leadership roles as I want to be an
empathetic and values based leader.
I would also like to develop my social awareness and social skill as global citizenship
needs developed emotional intelligence and cultural intelligence. Developing social
awareness would influence these competencies as I would become more adept at learning
about people, talking to them and take part in conversations. I would be able to learn their

5EMOTIONAL INTELLIGENCE, CULTURAL INTELLIGENCE AND DIVERSITY
culture and uniqueness through my social awareness and skills. In order to do that I would
use Gardner’s multiple intelligence theory (Nulhakim, Wibawa & Erwin, 2019). In order to
do that, I would engage in more conversations and discussions as I can. I would actively try
to overcome my barriers and boundaries and would ask for help from my tutors and peers
when I face difficulty. Lack of interpersonal communication skill could be a reason why I
lack people skills and I would take initiative in building them.
Relationship management is the key people and organizational management skill that
ensures success in professional life (Ma et al., 2019). All the other aspects of emotional
intelligence come together and feed to develop this competency. In order to build relationship
management skills in me, I would try to broaden my network. It will give me many
opportunities to engage in constructive dialogue. I would also be able to observe and learn
from others. For that I would use the intrinsic motivators of Self-determination theory as that
way I would be able to use my strengths to good use and develop the skills that lack in me
(Deci, Olafsen & Ryan, 2017). Apart from that, active listening and participation and team
work are essential part of developing relationship management.
Conclusion
The above discussion indicates that despite having many weaknesses I have the
opportunity to develop them and convert them to my strengths. Using the course as my
primary guide and with the help of my teachers and peers I intend to develop my people skills
as that seem to be the areas that I need development. As my personal awareness and
management skills are developed I would use these to develop my weak skills.