Automation technology uses computers and robotics to automate the processes of corporations in order to avoid the requirement of human assistance to perform repetitive tasks. Introduction 3 Megatrend (Digitalisation) 4 Operations and process concepts 5 Performance of the organisation 5 Limitations of operations concepts 7 Conclusion and Recommendations 9 References 11 Introduction Due to rapid changes in technologies, it has become difficult for companies to keep up their operations and processes with them.