National Australia Bank Code of Conduct

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Governance, Ethics and Sustainability

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National Australia Bank
Code of Conduct
Overview of the Code
Following is the code of conduct adopted by National Australia Bank (NAB) in order to make
sure the company makes a commitment towards conducting its operations in an ethical and
responsible manner. Under this code, the company recognises its responsibilities towards
different stakeholders and set priorities for people who represented NAB such as the board
members, employees, contractors, or leaders to make sure that they act honestly with
integrity and in a professional manner (NAB, 2019a). This code contains different factors
that highlight the practices and ideology of the company.
Scope
The scope of this code is wide which apply to the stakeholders of the company. All the
board members/officers, employees, and other members of the company are obligated to
comply with the guidelines of this code.
Right of Management
The management of the company has all the rights reserved regarding taking actions against
parties that engage in any practices which violate the provisions of this code. The right to
take actions against these parties is also limited to the management despite that fact
whether they have breached these terms in a director or indirect manner (NAB, 2019b).
Our Commitment
 NAB comply with provisions relating to the privacy and confidentiality of its
customers
 NAC fulfil mandatory commitments, internal standards and other statutory
obligations
 NAB focuses on eliminating conflict of interest
 NAB focuses on conducting activities in a professional manner

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 NAB focuses on maintaining integrity, fairness and honesty in its operations (NAB,
2019c)
Our Principles
The management of NAB has implemented various principles regarding different aspects
which are necessary to its followed by all organisational personnel to maintain honesty,
integrity and professionalism in their work.
Regulatory Compliance
While managing its operations in Australia, NAB is subject to different regulations and
legislation which it has to comply with. The company has to register itself with the
Australian Securities and Investments Commission (ASIC) and also comply with the
guidelines issued by the Australian Stock Exchange (ASX) to make sure that it made
necessary disclosures (Salim, Arjomandi and Seufert, 2016). The corporation prioritises
compliance with these laws, and it understands the importance of government authorities
as a key stakeholder of the company; therefore, the company maintains a high level of
responsibility and accountability in its operations by submitting necessary documents and
maintain transparency in the operations.
Discrimination
Discrimination is defined as treating people in a different manner due to individual
differences such as religion, gender, sexual preference, race, ethnic origin, pregnancy,
disability, family responsibilities, age or other attributes that are given under the anti-
discrimination legislation (Volpone and Avery, 2013). NAB did not support any form of
unlawful discrimination in the workplace, and it did not allow its managers or employees to
discriminate with employees based on their individual differences. These guidelines also
apply to the employees while they deal with customers. In order to discharge its obligations,
the company complies with various regulatory guidelines imposed by the government in
different acts such as:
 Disability Discrimination Act 1992 (Cth)
 Racial Discrimination Act 1975 (Cth)
 Age Discrimination Act 2004 (Cth)