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Change Management Assignment : ANZ

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Added on  2021-06-15

Change Management Assignment : ANZ

   Added on 2021-06-15

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CHANGE MANAGEMENT 1CHANGE MANAGEMENTStudent’s NameProfessor’s NameInstitutionCourseDate
Change Management Assignment : ANZ_1
CHANGE MANAGEMENT 2EXECUTIVE SUMMARYLeaders in an organisation are obligated to making sure that they usher changes to takethe organisation to a different level of success. The paper will be focusing on the leadership ofANZ where the main focus will be on two leaders; John McFarlane and Michael Smith. The leader who will be focused more than the other is McFarlane, and this is because of his contribution in reviving ANZ from a poorly managed organisation to a profitable and profits making company. Some of the features of organisational transformation that were evident during the tenure of McFarlane will be analysed. By using the ANZ case scenario, the paper will look at some of the challenges that the managers are likely to meet when implementing strategies. With the help of examples from the cases of ANZ, the paper will also show the rolethat leaders at ANZ played in influencing, directing, and managing the change process at ANZ.
Change Management Assignment : ANZ_2
CHANGE MANAGEMENT 3TABLE OF CONTENTSINTRODUCTIONMain features of organisational transformation during McFarlane’s tenure.......4Customer satisfaction.............................................................4Organisation’s image..............................................................4Re-evaluation of the management...............................................5Staff satisfaction....................................................................5Gender balance.....................................................................5Staff balancing......................................................................5Challenges for managers in implementing transformation strategies................6Employee engagement.............................................................6Status quo............................................................................6Availability of resources..........................................................7Selection of the most suitable strategies........................................7Attributes of key leaders at ANZ and the role of leadership..........................7 References...................................................................................9
Change Management Assignment : ANZ_3

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