Clinical Integration Specialty Practice

Clinical integration specialty
practice
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1
Reflection
The concept of "illness" means a state of being unhealthy that affects the body as well as mind
and need diagnosis as per the perspectives of health care professionals. The relationship between
patient and doctor begins when the person feels the need for health care due to possible illness or
disease. The negotiating situation is recognized as the most challenging situation in the
interaction between doctor and patient. The health professionals have different perceptions on
the quality of communication because ineffective communication can cause conflict between the
patient and doctor and failed to make a decision about the patient's illness (Gregory, Mackintosh,
Kumar & Grech, 2017). The doctors believed that effective communication skills are adequate to
provide quality service to the patient in the hospital for an illness.
From my perspective, illness is the unhealthy condition of body and mind. But after gaining
knowledge about the perception of health care professionals, my insight regarding illness has
changed. As per my view, communication skill is a must for handling the negotiating situation
that may occur between doctor and patients. The patient is provided with a convincing
explanation about their pathology at the process of communication. Most of the health care
providers believed that communication skill is sufficient for them to provide the best care to the
patient (Osuna, Pérez-Carrión, Pérez-Cárceles & Machado, 2018). But I believed that both
communication and negotiation skills are required for giving best and quality care to the patient
to recover them from illness.
A negotiation is a form of strategic discussion that resolves a problem in such a way that
acceptable by both the parties (Nilsen, Malterud, Werner, Maeland & Magnussen, 2015). The
negotiating situation between the doctor and the patient arise to solve an issue. I had experienced
negotiation skills when I met with a problem at the time of diagnosing the disease. Negotiation
skill is essential for both doctor and patient to come to mutual agreement. I develop some of my
negotiation skills such as empathy, conviction, civility and positive self-image in order to handle
the negotiating situation with the patient. I also use effective interpersonal communication to
enhance the quality of life for the patient. Negotiating is considered as an essential skill in
healthcare institutions. As per my knowledge, it is essential to use techniques for communicating
with the patient so that they feel satisfied with the treatment.