Personality Traits, Communication Skills, and Conflict Management: A Self-Analysis

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1. Curriculum Vitae
Akram Fetyan Alsayed Al-Wardany
Career Objective

I have 11 years of experience in the information technology field
providing companies with technical solutions to support business goals.
Education 2000-2004
 B.Sc. in Computer Science, Faculty of Computers and Information,
Zagazig University, Egypt. 2000-2004
Certifications
 PMP PMP ID No. 1812424
 CCNA(R&S, Sec, Voice, Cyber Ops), CCNP(R & S, Sec) Cisco ID No.
CSCO11910409
 MCSE2003, MCSA2012 MCP ID No.
3816271
 CISA ISACA No. 1070812
 Server+, Security+, Project+ CompTIA ID No.
COMP001020427745
 ITIL Foundation v3
Work Experience
Riyadh Cement Company & Saudi White Cement Company
Network Supervisor Oct 2007 till now
 Install & Configure Active Directory, DNS, DHCP, GPO & WSUS.
 Configuring of Cisco and HPE products.
 Configure & Monitor FortiNet FortiGate 300D.
 Configure & Manage Avaya IP Office, McAfee EPO & Veritas Backup Exec.
 Managing, Administrating & Monitoring EMC Storage.
 Configure & Manage File Server.
 Data Center Operations supporting 20 HP ProLiant servers DL980 G7,
DL380 G8 & DL580 G5.
 Using R&M cat6a cabling infrastructure, R&M Patch Panel & Optical Fiber
cables.
 Using FLUKE networks for Testing, Monitoring & Analysis Optical Fiber
cables.
 Perform data center physical audits, and network switch/cable labeling.
 Plan, Design, Analysis and Implementation of Network Infrastructure.
 Operate & Monitor the network connectivity through the HQ & Plants.
 Manage Google Apps a suite of hosted communication & collaboration
tools (Gmail, Google Calendar, Google Talk, Google Docs, Google Sites).
 Troubleshooting all the problems facing the Users (400+).
 Document all work on Word, Excel & Visio.
 Manage & Monitor Access Control System.
 Manage UPS APC Smart-UPS VT 40kVA and Monitor Battery load &
attached devices.

 Manage Datacenter monitoring system AKCP sensorProbe8-X20 to
monitor Temperature, Humidity, Water Leakage and Smoke Detector.
 Ensure continuous delivery of IT services through oversight of service level
agreements with end users and monitoring of IT systems performance.
 Develop, track & control IT Department annual operating and capital
budgets.
Sara Corporation
Network Specialist Mar 2005 to Sep 2007
 Troubleshooting & debugging network-related problems, Technical support
to all users.
 Maintaining the disk images for new computer installs
 Maintenance of computer hardware and software that comprises a
computer network.
 Configure Cisco IP Phone.
 Keep availability of network resources HW/SW which include (Installation,
Configuration, Integration, Monitoring, Optimization, Troubleshooting,
Maintenance, and Auditing).
 Analyzing system logs and identifying potential issues with Computers and
Servers.
 Data Center 24x7 systems support.
 Support, coordination and oversight of datacenter shutdown and startup
efforts and other datacenter related maintenance activities.
 Managing the email system and ensuring the appropriate level of anti-
virus protection.
 Prevent unauthorized access to data and resources on the network.
 Performing daily tasks: Monitoring WAN/LAN, Antivirus status, Network
connection speed... etc.
 Evaluate new technologies and Implement IT Strategy, Policies &
Procedures.
 Monitor server’s performance for optimal operation.
 Manage software licenses and IT purchase components.
 Identify the different types of hardware and software that are required in
networking, deeply involved in the procurement of new hardware.
 Coordinating for all maintenance contracts with outsourcing companies
and ISP.
 Excellent knowledge of Data Center firefighting principles and practices.
Core Competencies
 Highly Self Motivated, Committed & Hardworking.
 Creative Thinking - Ability to look outside the box and develop new
strategies.

 Leadership - The ability to establish a team effort that promotes working
towards a common goal.
 Initiative combined with an analytical mind
 Willing to lean and acquire experience
 Able to work under pressure and deadline
 Responsible, Active, Patient and Creative
 Strive for perfection
Personal Information
Email ID: [e-mail] Mobile No.:
0500535199
Date of Birth: 14 April 1983 Place of Birth:
Saudi Arabia
Nationality: Egyptian Marital Status: Married
Languages: 1st language Arabic, 2nd language English with high proficiency.