Managing Employee Relationships: Analysis of Employee Retention Programs and Knowledge Management

Managing Employee Relationships 0
Title: Managing Employee Relationships
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Managing Employee Relationships 1
Executive Summary
This is a globalized world where the social, technological and economic changes are taking at a
fast pace. KA Australia is one of the renowned multimedia firms which has been facing
continuous competition from its market zones. The purpose of this report is to analyze employee
retention programs with relevance to their knowledge management. The company is losing its
shareholder value due to the massive competition and this can be dealt with through
implementation of training programs and induction programs at different hierarchical levels. The
major findings include implementation of E-learning programs within the organizational setting
and open communication with the employees.
The understanding of new technologies with continuous training and skill development is a must.
A list of key recommendations has been given. An introduction to the KA Australia group
followed by the different issues at the operational and functional levels of the organization has
been discussed. Human Relations and Employee relations with possible ramifications have been
discussed. This is followed by a brief conclusion of the key findings of the report. The
recommendations have been proposed which focuses on the concept of change management,
employee retention and training, and skill development. In the context of above statements,
Human resource plays a crucial role.

Managing Employee Relationships 2
List of Key Recommendations
1. Change Management-This need to be integrated with corporate strategy and planning.
2. Training and Skill Development- This will help in narrow the gap between the existing
competencies and skills.
3. Knowledge Management-The monitoring of existing competencies is vital for the long
term success of the company.
4. Employee Retention-The use of social networks and advanced technologies can help in
employee retention.

Managing Employee Relationships 3
Contents
Introduction......................................................................................................................................4
What Are the Issues Faced by the Organization and what is their Impact upon the Operation and
Competitiveness of the Company?..................................................................................................4
What does the HR and ER Literature Tell us about these Issues and their Potential Ramifications
for Organizations?...........................................................................................................................7
Conclusion.....................................................................................................................................10
Recommendations..........................................................................................................................10
References......................................................................................................................................13
Appendices....................................................................................................................................16