Nursing: Interpersonal Communication Skills

1
Nursing: Interpersonal Communication Skills
Institution Name
Name of Student
Name of Instructor
Date

2
Introduction
Interpersonal communication is a vital tool in any workplace. Effective interpersonal
communication is important for the proper functioning of an organization. The interpersonal
communication skills help individuals to achieve effective communication which is essential for
the well-being of an organization. Reflection is also important because it allows for self-
assessment in terms of interpersonal communication skills.
Interpersonal Communication Skills
If more than two people are sitting next to each other or even far way but are aware of the
presences of each other and not and not talking then, the assumption is that communication is
taking place. Interpersonal communication skill has been found to be an effective tool that is
used in general communication (Shen et al., 2018). This paper will look at a reflection on
improving and developing therapeutic communication skills focusing on actives listening, clarity
and brevity and also paraphrasing and trying to mention some improvements. This paper will
reflect on types of some interpersonal communication skills, explaining the three most important
types of interpersonal skills. These interpersonal skills include:
1. Active Listening
Active listening is one of the communication skills that everyone has to master. We do
know that listening is the hearing what someone is saying or something going on. And now
active listening contains both hearings and trying to interpret the message. Active listening
allows nurses to have greater attendance, expecting them to give too much concentration and to
have clear and full information about the status of the patient (Lievens, (2018). When I was
carrying my interview I was victorious into my interview I found that I did not collect all the

3
information I was aiming at. I was attentive but I could not give the patient time even to express
themselves my interest was only to work with the time frame I was given not realizing I was very
boring to the patient and know strong relationship I was creating.
For one to effectively use active listening skill there should be empathy and sympathy, I should
avoid distraction when listening, should involve both the subtext and context, curiosity should be
involve as asking question will motivate the patient, during interview try to write down the
summery of my session with the patient, before the beginning of interview look for the right
posture. And try to understand patient opinion by repeating. In my next interview I will try to
explore and adopt the this technique as looking it into detail and not trying to assume anything so
that I can get the best result by also avoiding jumping into conclusion and denying patient their
right and omitting important information
..
2. Clarity and Brevity
One of the hottest words in communication is briefing. Clarity and brevity have been found to
be the tools in communication that someone who is always eloquent normally possesses
(Brownlea, 2016). Nurses are advised during the interview to be clear and brave in carrying out
the interview. In my interview, I will ensure that I have a lot of brevity in dealing with patients
because I wanted to prove and a firm how smart I was not realizing that I was omitting important
information to them. Being clear also helps in managing time I was trying not to overcomplicate
the message but only to realize giving some ignorance to the patient.