Impact of E-Banking on Commonwealth Bank

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Running head: PROJECT MANAGEMENT
CASE STUDY ON COMMONWEALTH BANK ON THE IMPACT OF E-BANKING
ON THE BANKING SECTOR
Name
Institution
Author’s Note

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PROJECT MANAGEMENT
Table of Contents
SECTION I......................................................................................................................................3
INTRODUCTION...........................................................................................................................3
PROBLEM STATEMENT..............................................................................................................4
RESEARCH OBJECTIVES AND QUESTIONS...........................................................................5
JUSTIFICATION FOR THE PROJECT.........................................................................................6
EXPECTED RESEARCH OUTPUT..............................................................................................7
SECTION II.....................................................................................................................................8
THE CONCEPTUAL FRAMEWORK AND THE DEVELOPMENT OF THE HYPOTHESIS..8
The E-banking system.................................................................................................................8
Impact of E-banking....................................................................................................................8
Development of hypothesis...........................................................................................................10
METHODOLOGY........................................................................................................................12
Approach of the research and data sources................................................................................12
Data analysis methods...................................................................................................................13
CHAPTER III................................................................................................................................14
ORGANIZATION OF THE STUDY............................................................................................14
GANTT CHART...........................................................................................................................15
PROJEECT BUDGET AND BUDGET JUSTIFICATION..........................................................16
TECHNICAL PART.....................................................................................................................17
REFERENCES..............................................................................................................................19

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SECTION I
INTRODUCTION
For a very long time now, banks have been able to play one of the most essential roles in
this modern society most so when it comes to dealing with quite a number of issues that are
attached to finance. Commonwealth bank being among the most recognized financial
institutions, has been working so hard to meet the needs of all its customers and as a result of
this, the entire institution has been looking forward to appropriately implement different types of
advanced strategies that are capable of scaling up its relationship with that of the potential
customers known to be located in different places (Amin, 206). One of the major dreams of
common wealth bank is to provide all its customers with one of the best conducive
environmental conditions when it comes to gaining access to quite a number of financial services
irrespective of the distance of separation that exists between hem and the banking institutions. In
most cases, the bank has been able to put much focus in different issues that are much concerned
with the use of modern technologies to carry out their operations (Chelimsky 2009).
. Perhaps this is because most of the technologies are more efficient are also known to
have the capability of making work to be much more efficient. Currently, the use of E-banking is
a form of technology that has emerged to be a talk of the day in almost all banking institutions
with commonwealth bank being among the major bank across different national and international
boundaries that has been able to fully focus on the implementation of this form of banking
system within its boundaries (Ayo, Oni, Adewoye & Eweoya, 2016). Earlier on, most of the
banking institutions including common wealth used to operate without the use of the E-banking

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PROJECT MANAGEMENT
system in their boundaries, as soon as the importance of this system started to gain popularity
across different intuitions, there was the need to adequately implement it in order to attain certain
set of objectives within a given time period thus making sure that the needs of all the customers
are well addressed without them raising any unnecessary complaints that are not likely to lead
towards the emergence of any development factors. In relation to the implementation of the E-
banking within the common wealth bank, the system is known to be having quite a number of
impacts to the entire banking institution in quite a number of ways. The use of E-banking system
critically involves the utilization of quite a number of parameters in order to make sure that the
financial needs of each and every customer who is attached to the bank are well catered for
according to all the rules and regulations of the entire banking institution. The impact that the E-
banking system has been able to direct towards the side of the common wealth bank is a
condition that has led to the emergence of a lot of questions originating from the side of
customers most so the ones who have been able to bank with the institution for quite a long time
now. Making sure that E-banking emerges as a success within any given organization will
always require a perfect consideration of quite a number of ethical issues since they are the ones
that are capable of coming up with advanced forms of guidelines regarding how different
techniques and operations should always be implemented. Moreover, the leaders who are found
within different financial institutions also play a role in determining how their respective
organizations are capable of benefiting right from the implementation of different E-banking
parameters where this can only be obtained by putting much focus on good leadership strategies
that will be more advantageous when handling different situations (Laukkanen, 2016).

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PROJECT MANAGEMENT
PROBLEM STATEMENT
E-banking is known to be among the most fundamental approaches that is majorly meant
to solve various financial problems across different financial institutions through the use of quite
a number of innovative techniques that are capable of considering the needs of all the customers.
According to statistics, quite a number of research activities have been carried out in relation to
the E-banking systems. Despite all of them, there is no single one that has been able to show how
investing on the E-banking system is capable of scaling up high level performance within the
common wealth bank. As a result of this, the entire project therefore aims towards coming up
with a wide range of research that will be able to determine various impacts that are likely to
emerge as a result of the implementation of the E-banking system within the boundaries of
Common Wealth bank.
RESEARCH OBJECTIVES AND QUESTIONS
The aim of this research is to find out the impact of implementing the E-banking system
on the performance of the Commonwealth bank. The whole research will therefore be able to put
much focus on the banking service sector thus providing different types of analysis that will
strongly rely on a three year period together with the comparison of different types of variables.
The entire research is geared towards attaining different types of objectives that will
provide one of the most favorable conditions to make sure that the desired results are attained
within the correct time frame without involving any delay related conditions. The following are
some of the objectives;
(1) Evaluation of different types of impacts of E-banking within the commonwealth

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(2) Creating awareness across the banking service sector regarding how this E-banking
system can be managed to obtain an appropriate results
(3) Carry out a comparison of various variables that are known to be existing within the
baking sector
(1) What are some of the impacts that E-banking has been able to bring within the
boundaries of E-banking?
(2) What strategies have always been implemented by commonwealth bank to ensure that
the E-banking system is capable of working according to the expectations of the
management?
(3) What are the customers perceptions regarding the implementation of the E-banking
within the baking institution?
JUSTIFICATION FOR THE PROJECT
In relation to some of the conditions that were encountered during the study, there was a very
limited study on the impacts of E-banking within the commonwealth bank, Different studies that
are available are trying to put much focus on the banking sector and their output is majorly
directed towards issues dealing with employee management within the banking institutions. As a
result of this, there is a gap that is known to exist within the literature review about whether the
implementation is E-banking is advantageous to the commonwealth banking institution or not.
This therefore emerges as the major rationale that is found to be existing behind this study
(Leonardi et al., 2016). The entire research is therefore essential for further study in order to
allow an advanced analysis to be carried out thus making sure that the gaps in the research are
well analyzed and appropriate recommendations also implemented at the same time in order to