1. Subject Area: Human Resource Management Title: Analy

1
Subject Area: Human Resource
Management
Title: Analysing the Impact of Employee Engagement on Organisational
Performance: A Case of Hospitality Industry of Australia

2 Problem Statement
Human Resource- One of the greatest assets available
with a company
Employee Engagement: The involvement and the
commitment that an employee has for the values and
beliefs of an organization (Patro, 2013; Dajani, 2015)
In the Australian context, the hospitality industry
employs more than 1.4 million workers (Chua, 2017)
Staff turnover ratio in the industry is reported to be
48.66% of which lack of employee engagement is a
major contributor (Healey, 2017)

3 Methodology
Literature Review
• Data related to
include employee
engagement
activities, factors
affecting employee
engagement, and the
impact of employee
engagement on
employee satisfaction
and organisational
performance
Data Collection
• Primary Data through
survey questionnaire
• Secondary data
through books,
journals, online
articles, magazines,
and business reports
Survey
• To support the
findings derived from
secondary sources
• To be conducted with
HR managers
working in the
hospitality industry
of Australia

4 Secondary Data Sources and Data Analysis
Collection of information related to employee engagement
Data to be gathered from online available databases on human resource management,
peer-reviewed journal articles, books, online resources, and business reports
For primary data analysis- graphical presentation method
For secondary data analysis- Analysis of data within the themes developed using literature
review

5 References
 Chua, A. (2017). How to prevent tourism/hospitality workers from leaving. Retrieved
March 29, 2019, from
https://www.hcamag.com/au/specialisation/employee-engagement/how-to-prevent-
tourismhospitality-workers-from-leaving/150862
 Dajani, M. A. Z. (2015). The impact of employee engagement on job performance and
organisational commitment in the Egyptian banking sector. Journal of Business and
Management Sciences, 3(5), 138-147.
 Healey, B. (2017). What do the best hospitality companies do to attract and retain their
people? Retrieved March 29, 2019, from
http://www.hrmonline.com.au/section/strategic-hr/hospitality-attract-and-retain-people/
 Patro, C. S. (2013). The impact of employee engagement on organization’s productivity.
2nd International Conference on Managing Human Resources at the Workplace, 1-9.