Nursing Leadership During Conflict Situation

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Nursing leadership
NURSING LEADERSHIP
Nursing leadership during the conflict situation in the organization
JUNE 11, 2019
STUDENT DETAILS:

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Nursing leadership
Contents
Introduction......................................................................................................................................2
Nursing leadership during the conflict situation in the organization...............................................3
Explanation of events leading conflict situation..........................................................................3
Explanation about registered nurse position in the organization.................................................4
Description of measures for conflict resolution...........................................................................5
Explanation of leadership styles to resolve a conflict situation...................................................6
Outcomes of the conflict resolution for the patient and the staff................................................7
Description of changes to eliminate similar conflicts..................................................................8
A key recommendation for future aspects...................................................................................9
Conclusion.....................................................................................................................................10
References.....................................................................................................................................11

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Nursing leadership
Introduction
Conflict situation would be situated in the emergency department during emergencies
like cardiac arrest. These conflicts may arise due to the communication gap, weak decision-
making process, and inappropriate approaches of required treatment and care to the patient and
lack of required information about the situation to the team members and to the family of the
patient. Registered nurse (RN) would play a different role in the healthcare organization like a
manager, care provider, and educator. During the emergencies, many interactions would be done
between nurses, doctors, different members of the healthcare team and with the family members
of the patient where the chances of the conflicts arise. These conflicts became major issues in the
hospitals because these conflicts may lead to a negative environment in the hospitals and
demotivation in the nursing staff (Keer, Deschepper, Francke, Huyghens, & Bilsen, 2015).
This essay will address the situation that would lead to a conflict situation in the
healthcare organization. It would be followed by the explanation of the registered nurse position,
measures for conflict resolution. It would be followed by the explanation of leadership styles
used for the conflict resolution and outcomes of the conflict resolution for patient, staff, and
changes done in the organization to eliminate the similar conflicts. In the key recommendation
would be discussed for the improvement in the conflict resolution for the future aspects.

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Nursing leadership
Nursing leadership during the conflict situation in the organization
Explanation of events leading conflict situation
Emergency department of healthcare would provide facilities of treatment and care for
emergencies like cardiac arrest. A 65 years old male patient has come to the hospital with having
symptoms of unconsciousness, lack of breathing, no pulse, and collapse. When he has come to
the hospital, I have situated as a registered nurse in the emergency department of that hospital.
He has suggested for ECG and cardiac computed tomography (CT) for diagnosing the exact
situation of his health. Then cardiac arrest has diagnosed during the ECG, and cardiac CT of the
patient (Herman, et al., 2016).
Doctors and nursing staff members have shared their responsibilities to provide treatment
and care to the patient to provide a positive result in the health of the patient. However, the
situation in the emergency department has gone changed due to the conflicts between doctors
and nursing staff members, inside the individuals of the nursing staff and the families of a patient
with nursing staff members. Communication gap, inappropriate approaches to deal with the
situation and insufficient information has led to these conflicts. Conflict situation between the
nursing staff and doctors have taken place due to the improper communication that has led to the
unclear decision passing and ambiguity of role to the nursing staff and provides
misunderstanding about required information about the patient treatment. It has led to low-
quality treatment and cares to the patient due to conflicts (Jerng, et al., 2017).
Due to poor leadership and management skills, RN has not able to provide a high quality
of decision-making process and poor communication has led to the misunderstanding during