Clinical Leadership and Management in Nursing and Specializations

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Clinical Leadership and Management in Nursing and Specializations
Clinical leadership and management in Nursing and SPecializations
The environment of conflict and its resolution
JUNE 9, 2019
Student details:

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Clinical Leadership and Management in Nursing and Specializations
Contents
Introduction......................................................................................................................................2
The environment of conflict and its resolution................................................................................3
Explanation of conflict situation..................................................................................................3
Description of Registered Nurse (RN)........................................................................................4
Description of conflict resolution................................................................................................5
Discussion of leadership style in the management to resolve conflict........................................6
Discussion of the outcomes of resolution for the patient and staff..............................................8
Changes provided in ICU to prevent conflicts............................................................................9
Discussion of the key recommendations for future aspects.........................................................9
Conclusion.....................................................................................................................................11
References.....................................................................................................................................12

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Clinical Leadership and Management in Nursing and Specializations
Introduction
Conflict situation may arise during the emergency situation in the ICU. These conflicts
may arise due to the inappropriate communication styles, providing insufficient information and
inappropriate approach for providing treatment to the patient. These conflicts may arise between
individuals of staff and in between the patient or family and doctors of ICU. During the
emergency situation like brain hemorrhage stroke to the patient, registered nurses provide care
and treatment to the patient with their staff members followed by the doctor in the ICUs. During
the care and treatment providing time conflicts may arise in the ICU (Bochatay, et al., 2017).
These conflicts would be resolved by the help of a registered nurse providing effective
leadership, proper treatment guidance, and enhancement in the communication skills to avoid
communication gap between staff individuals and patient or their family. These conflicts would
provide effectiveness in the outcomes of the patient health and relationship with staff members
of the ICU team. These conflicts would be effective for future aspects to prevent similar conflicts
in the intensive care unit of the hospital in a similar situation (Jerng, et al., 2017).

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Clinical Leadership and Management in Nursing and Specializations
The environment of conflict and its resolution
Explanation of conflict situation
Intensive care unit (ICU) is consists of an interdisciplinary background and deal with an
emergency situation like a brain hemorrhage stroke. A 62 years old male patient has come to the
hospital with severe headache, weakness on the face, arm and leg of one side of the body,
vomiting, unconsciousness, and problem in speaking and swallowing. When he has come to the
hospital I have situated as a registered nurse in the ICU of that hospital. He has suggested for
Head computed tomography (CT) for diagnosing the exact situation of his health. Then brain
hemorrhage stroke has diagnosed during the head computed tomography scan of the patient
(Sindelar, Patel, Chowdhry, & Bailes, 2018).
During this time collective support and responsibility have shared between doctors and
individuals of the nursing staff team to provide effective care and treatment to the patient. It has
provided to the patient for the enhancement of their health situation with positive results. But due
to the rise of conflict in between doctors and nursing staff members, between the individuals of
the nursing staff team and between patients, their family and ICU members of staff, the situation
has gone to be worse in the ICU of the hospital. These conflicts have arisen due to the
communication gap, insufficient information passing and inappropriate approaches to provide
treatment and care for providing positive outcomes. During the brain hemorrhage stroke
treatment and care, conflicts between nursing staff and doctors have occurred due to the lack of
leadership, unclear decision passing, and inappropriate communication. Insufficient information
has provided to the individuals of the nursing staff at the time of providing medication and care.
It has lead to low quality and inappropriate care and medication to the patient. Because