139 - UNIT 2 PRINCIPLES OF H&S CARE

The six principles of support in health and social care are applied to ensure maximum convenience and
protection of service users without affecting their dignity and autonomy.
Maintenance of privacy
 Privacy of service users and confidentiality of their personal details are to be maintained
 As Jo, in the given case, is aware of health issue of Angela’s mother, Jo needs to keep such
information confidential to reduced possibility of humiliation for the individuals
Value uniqueness of individual
 Each individual’s distinctive features are to be
accepted and respected
 The moderate learning disability of Angela
should not be pointed out as a handicap
 Parents of Angela, especially her mother needs
to be given give due credit for supporting and
empowering Angela
Value the choices and independence of service user
 To promote independence of individuals, valuing their choices is essential
 Angela’s choice of starting her own life is to be respected by care givers
 Possible support is to be availed to Angela to function autonomously and fulfil her choices (Douglas et al. 2014)
 Health care personnel might sometimes face ethical dilemma regarding whether to support client’s choice or ensure their
security
 Ensuring clients’ security, while adhering to their choices in harmless manner is essential for caregiver.
Responsible practice to support each individual
 Both Angela and her parents needs support in given situation
 Support is to be customised as per needs of each individual
 Angela’s mother is to be provided scope for relaxation by assigning a secondary
care giver by health and social care service (Ccpdignity.co.uk, 2017)
 Care giver needs to be considerate of vulnerability of Angela’s father for being
dependent upon others
 Maintenance of privacy
 Privacy of service users and
confidentiality of their personal
details are to be maintained
 As Jo, in the given case, is aware of
health issue of Angela’s mother, Jo
needs to keep such information
confidential to reduced possibility of
humiliation for the individuals
Meaningful communication
 Communication is to be conducted considering the
mental and emotional need of each of the
individuals
 Supportive association is to be developed with both
Angela and her family to generate trust relationship
Challenge the practices, reducing dignity of users
 Any practices, within and outside the premise of care unit, challenging dignity of service user is to be opposed sincerely
 In this case, Angela’s mother is to be convinced to support Angela’s decision
Reference
Douglas, M.K., Rosenkoetter, M., Pacquiao, D.F., Callister, L.C., Hattar-Pollara, M., Lauderdale, J., Milstead, J., Nardi, D. and Purnell,
L., (2014).
Guidelines for implementing culturally competent nursing care. Journal of Transcultural Nursing, 25(2), pp.109-121
Ccpdignity.co.uk, (2017), Skills for Care – Dignity, Available at: http://ccpdignity.co.uk/ [Accessed 24 Mar. 2017]
Principles of support in health
and social care
Value uniqueness of individual
Responsible practice to
support each individual
Meaningful communication
Maintenance of privacy
Value the choices and
independence of service user
Challenge the practices,
reducing dignity of users