Improving Interpersonal Skills: Analysis and Development Plan

WORK BASED
PROJECT

TABLE OF CONTENT
INTRODUCTION................................................................................................................................3
ASSIGNMENT....................................................................................................................................3
1) Analysis of what I currently do well............................................................................................3
2) Analysis of what I need to do better............................................................................................5
3) Development of a plan for improvement.....................................................................................8
CONCLUSION..................................................................................................................................12
REFERENCES...................................................................................................................................13

INTRODUCTION
Interpersonal skills are basic requirement in today's world. In order to achieve success one
needs to have the ability to effectively interact and work in coordination with others. Possessing
interpersonal skills may help a lot in the communication and peaceful functionality. It helps in
smoothing the operations at the work place as well as in personal and social life. The demand of
employees and workers carrying strong interpersonal skills have seen significant rise over the years.
The term interpersonal skills refers to the capabilities of effectively communicating and interacting
with others.
There are different skills included in the interpersonal skills. Every skill have their own
different benefits in every situation. Like having problem solving ability helps to deal with
conflicts, effective team playing helps in peaceful functionality while working in a group,
assertiveness aids in developing self confidence and fearlessly express the perceptions and feelings,
positivity aids in remaining hopeful in every circumstance etc. The report aims to describe the
interpersonal skills possessed by teachers (Interpersonal skills, 2017). The report is drawn with
reference to a faculty member of a private primary school. The interpersonal skills he possesses
and the improvements needed have been discussed in the report and also a development plan has
been created.
ASSIGNMENT
1) Analysis of what I currently do well
Interpersonal skills are much needed in the contemporary world. Everybody deals with
many situations every day. In the modern world one has to face many tough situations as one has to
come out and interact with many people which results in creation of issues. In order to
communicate well and gain peace while working with different types of people it is essential to
possess some skills which would help in better functionality and in turn increase the working
efficiency (Arnold and Boggs, 2015). Interpersonal skills refers to the skills of life which are used
every day by individuals to communicate and connect with others people which may be individual
interaction or group interaction.
Time and experience has shown me that those people who posses excellent interpersonal
skills are likely to achieve more success in their professional as well in their personal lives. Many
organisations and companies are seeking to recruit workers with strong interpersonal skills. I have
realised that these type of skills helps not only in doing our professional work efficiently but also

benefits us in managing our personal and social life. These skills include self confidence, positivity,
efficient communication, good team player, problem solving abilities, time management skills,
working under pressure, flexibility, accepting feedbacks, working on ethics, conflict management,
self assertiveness, stress management, improving staff performance etc.
Self analysis have shown me that I carry strong interpersonal skills. These skills have helped
me a lot in performing my work and improve my efficiency. I am able to manage my personal life,
professional life and my social life effectively. Among all the different interpersonal skills what I
find in me which I possess strongly are stress management skills, time management skills, working
under pressure and self assertiveness. Currently I am excellent and strongest in implementing the
skills of self assertiveness. It refers to the quality of becoming and possessing self confidence and
assurance without any aggression (Kas-Osoka and Woods, 2015).
I carry a behaviour with confident declarations of whatever I do without needing any proof
for. I am assured of the correctiveness of all my views and opinions. I do not threaten the rights of
others aggressively or deny anybody's perceptions or views. I very well know the significance of
my perceptions, desires, likes, needs etc. For example whenever there are discussion among our
staff members I do not suppress the perceptions of other faculty members and I confidently put
forward my views and opinions.
It gives me the strength to eliminate fear, aggressions, shyness, inferiority etc. The steps
which I follow to implement and show assertiveness are as follows :
1. Believing in my thoughts and realizing the needed changes – There are many situations
where I find it difficult to say 'No' and because of these others take my advantage. Currently
I first look for my prioritise my work and then possibly help others. I keep my beliefs and
thoughts on priority. Also, I now accept changes and adapt them which helps me to deal with
the circumstances. I analyse and interrogate myself in order to know whether my direction is
right or not make the necessary changes. I interrogate all the situations which have been
dealt by me, whenever I acted aggressively, when I was surrounded by anxiety, when I was
unable to refuse to help others etc. I found out that I had let others to control my life. I
realized that changes were needed and started working towards it. Currently I am more
concerned for my work and needs which is helping me to manage my personal and
professional life (Kurtz, Silverman and Draper, 2016).
2. Practising of giving assertive reactions – It is necessary to know the importance of
assertiveness but at the same time it is essential to apply assertive behaviour in different
situations and problems faced in the day to day life. I practise giving assertive responses in
different circumstances. For example if there is a task which is to be performed by me and