Diversity at workplace

Business
Communication
2019
Student’s Name
5/4/2019

Diversity at workplace 1
Workforce diversity refers to the differences and similarities among the employees in terms
of age, physical abilities, race, cultural background, gender, sexual orientation, religion, and
disabilities. The difference also occurs in the perspectives and prejudices of the workforce. In
the current scenario employing the diversified workforce helps the organizations in
enhancing its productivity but the management of the diversified workforce is considered as
the biggest challenge for the organizations. It helps in the creation of the heterogeneous
working environment. Diversity at the workplace helps the business to enhance its
performance because it fosters innovative thinking and creates a more inclusive campaign
(Ali et al, 2015).
The cultural makeup of today’s workforce is positively diverse with qualified talent coming
from different cultural, socio-economic and lifestyle backgrounds. The shaping of the diverse
workforce helps the organizations to create the corporate culture where the employees are
encouraged to be more engaged and lead to the creation of more creative ideas and a better
understanding of the vision of the organization. It helps in fostering new ideas because the
diverse workforce has the understanding of the diverse culture and needs of the diverse
customers which in turn leads to the creation of new ideas that help the organization in
enhancing the productivity and become more responsive to the needs of the customers
(Ferdman and Deane, 2014).
Involvement of the diverse workforce helps the organization to provide better customer
service because the diverse workforce will be able to understand the needs of the diverse
customers and will eliminate the scope of losing the potential customers. Providing maximum
satisfaction to the customers helps the organization to increase its customer base and
enhances the productivity of the company (Homberg and Bui, 2013)

Diversity at workplace 2
Inclusion of a diversified workforce helps in boosting the morale of the employees because
they feel valued and in turn are more committed towards the goals of the organization. The
employees get excited to work in a collaborative manner and solve the complexities of the
business. The diversity at the workplace opens the expansion opportunities for the business
because the employees are able to face the linguistic and the cultural barriers and have the
proper understanding of the cultures and needs of the various countries. Multicultural
workforce can understand the local laws, culture, and customs of the country and makes the
business thrive. The employees are able to connect more to local people by understanding
their languages and the culture which helps in boosting the business internationally. Having a
proper understanding of the cultural sensitivity of a particular country helps the business to
develop and implement the marketing strategies that maximize the target market (Ostergaard
et al, 2011).
Allowing diversity at the workplace helps the business to recruit the talent that is more
ambitious and have deep knowledge about the business. Pooling the best talent helps the
business to grow and also increase employee loyalty towards the organization because they
feel valued and happier to work at the diverse workplace. It provides equal opportunities to
the diverse workforce to apply their skills and work in a collaborative manner. Diversity at
the workplace allows the employees to enhance their personal and professional growth by
learning from the diverse experiences and getting the opportunity to enhance professional
growth (Shin et al, 2012)
Contrary to the above, diversity in the workplace creates a challenging opportunity for the
business to manage its workforce. It becomes a challenge for polite workers to speak and
share their ideas. For example, the professionals from the Asian countries are less
comfortable in speaking and sharing of the ideas while the professional from the western
countries are assertive and are able to negotiate and speak up in the meeting. This creates a