Response to Audit Findings for GAIL Industries

This document provides recommendations for IT managers of GAIL Industries to ensure transparency, safety, and security of personal information of clients and customers. It also suggests ways to track services, safeguard physical assets, alter infrastructure, and provide secured ID and passwords to users.

Running head: MANAGEMENT
Response to audit findings
Name of the student:
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1
MANAGEMENT
Control objective 1
As an IT manager, it is recommended for the managers of GAIL industries to verify
the sources from which the applications are sent for gaining access to the services. In this,
authorization is needed for generating transparency in the transactions. In this, Data
Protection Act (1998) is needed for maintaining the safety, security and privacy of the
personal information of the clients and the customers. The managers need to adopt feedbacks
for ensuring whether the clients are getting access to the services as per their requirements.
Control objective 2
The primary duty of the IT manager of GAIL would be to use software to track
whether the services reach to the clients and the customers properly. GPRS sensors would
make the personnel aware of the diversions by hackers, which can deprive the clients of the
services and qualities in accordance to the demands of the stakeholders. Navigation of the
services would be productive step in terms of mapping the ways in which the services like
door badge systems venture to reach the stakeholders and shareholders.
Control objective 3
IT manager needs to ensure that safeguards are implemented in terms of enhancing
the protection of the physical assets. It is the duty of the manager to ensure whether the assets
are installed with the guarantees and insurances. The documents need to be preserved in a
secured folders, which has anti-virus. Retention of the third party vendors’ report would be
one of the responsibilities of the managers of GAIL industries. Rationality in this action
would help in the development of trust, loyalty and dependence, enhancing the assurance of
getting financial and other assistance in future.
Control objective 4

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MANAGEMENT
In order to cope up with the competitive ambience of the market, GAIL industries
need to alter the infrastructure. In this, meetings with the HR manager and IT support would
be crucial for accumulating the essential resources. Documentation and testing of the
software and other resources is crucial for averting the instances of hacker interventions. This
approach would bring effective control over the development of financial reporting. Bearing
in mind the International Reporting Standards would be a vital step. In this, the managers
need to involve the Change Advisory Board
Control objective 5
The IT manager of industries like that of GAIL needs to ensure that secured ID and
passwords are provided to the users. Before sending the ID and password to the users, testing
for the operating systems need to be conducted for ensuring that they are operating properly.
The managers can send mails to the staffs for checking whether their accounts are functioning
effectively.
Control objective 6
IT managers can indulge in meeting with the Operations Managers for discussion on
the payment process in the individual accounts. These meetings would serve as a platform for
developing policies regarding documentation of the payment modes. The IT support needs to
monitor the process of payment by the users.
Control objective 7
Mapping the process and functions of the electronic scheduler can be effective
through experiments. IT experts would be an effective choice, which would diverse the
functions of GAIL industries. Verification of their identities would enhance the security of
the internal and external stakeholders. Rationality in this approach would enhance the
stability in the professional relationships.

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MANAGEMENT
Control objective 8
Software can reduce the time of sending emails regarding the information on the
financial instruments. IT support would play an important part in installing the software along
with anti-virus. Planning the budget is a wise step for maintaining the financial flexibility,
indicating the introduction of quality services for the clients and the customers.

4
MANAGEMENT
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