Strategic People Management in a Case Study Scenario

3 Strategic People Management
Areas In A Case Study Scenario
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Table of Contents
INTRODUCTION...........................................................................................................................3
SECTION 1 .....................................................................................................................................3
Leadership and management in the operational context of organisation...............................3
Theoretical models.................................................................................................................4
Recommendations..................................................................................................................4
SECTION 2......................................................................................................................................5
Training and development in the operational context of Organisation..................................5
Theoretical models.................................................................................................................5
Recommendations..................................................................................................................6
SECTION 3......................................................................................................................................6
Talent management underpin performance management in operational context...................6
Theoretical models.................................................................................................................7
Recommendations..................................................................................................................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9
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INTRODUCTION
Leadership and management are the most essential components to run an organisation.
However, leadership in an organisation is an approach to management where leaders help to set
goals and objectives through motivating individuals within a particular group to successfully
carry out the operations of a business (Bolden and et.al., 2016). However, in healthcare and
social organisations leadership and management are necessary for delivery of quality of services
to the individuals. In this report, NHS organisation is chosen. It stands for national health
service, which provide health services to the citizens of UK who are poor or injured in order to
help them to get better. The following report is going to cover operational context of the
organisation along with relevant applicable theoretical models for the organisation. At last,
recommendations with a focus on knowledge, skills and behaviour needed by management to
deliver services will be discussed.
SECTION 1
Leadership and management in the operational context of organisation.
Leadership is considered as one of the most leading factors in shaping a culture in an
organisation. The NHS needs a high skilled leaders at every level and in every area in order to
ensure that it is able to deliver quality care services to the individuals. In NHS poor leadership
and management quality will lead to a number of failures in patient care. There is a link between
leadership and an area of useful outcomes in healthcare services along with patient mortality,
patient satisfaction, financial performance of respective organisation, staff well being and overall
quality of services (Renz and Herman, 2016). Co-ordination and organisation of operations in an
organisation in order to achieve its desired goals and objectives is consider as management.
Managers in respective organisation are responsible for daily organising and coordination of
services as well as resources, dealing with clinical practitioners and health professionals,
responding to public and managing issues and solving service delivery issues. Management in
NHS is basically a process of overseeing the general facilities of healthcare. The managers
manage the healthcare facilities financially, it help in implementation of policies along with
managing medical and non medical staff.
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