Leadership and Management in NHS

Individual
Research
Portfolio

Table of Contents
INTRODUCTION ..........................................................................................................................1
AREA 1: Leadership And Management..........................................................................................1
The operational context of the organisation................................................................................1
Relevant applicable theoretical models.......................................................................................1
Recommendations with a focus on the required knowledge, skills and behaviour needed by
management this key area...........................................................................................................2
AREA 2: Training And Development.............................................................................................3
The operational context of the organisation................................................................................3
Relevant applicable theoretical models.......................................................................................4
Recommendations with a focus on the required knowledge, skills and behaviour needed by
management this key area...........................................................................................................4
AREA 3: Talent Management.........................................................................................................5
The operational context of the organisation................................................................................5
Relevant applicable theoretical models.......................................................................................5
Recommendations with a focus on the required knowledge, skills and behaviour needed by
management this key area...........................................................................................................6
CONCLUSION................................................................................................................................6
REFRENCES...................................................................................................................................8

INTRODUCTION
Management is consist of interlocking functions which help an organisation in creating
corporate policy, planning, controlling, directing organizing and so on which help them in
attaining their desire goal (Clements, 2013). People management is defined as an activities which
are conducted by a firm management in order to develop their staffs skills, knowledge and
capabilities. Organisation taken for this report is NHS which is a public healthcare providers at
the United Kingdom. It is formed at 5th July 1948 and they have parent departments like
department of heath and social care directorates, health and social care and so on. Topics
explained in this report are related to leadership and management, training and development and
talent management. This will also include different models of every aspects.
AREA 1: Leadership And Management
The operational context of the organisation
National health service is one the big and famous firm which operate in healthcare sector,
they provide numbers of health and social care services at worldwide level. For which they
develop and maintain effective strategies related to leadership as well as management at
workplace. NHS adopt healthcare leadership model which is appropriate for everyone and in
every situation; even if a person is working in a clinic or in a team of five or 5000 (Healthcare
Leadership Model, 2019). The leadership style of NHS is based on different aspects such as
satisfying employees, staff engagement, compassionate care and so on. On the other hand for the
effective management of activities NHS develop separate hierarchies for their nurses, doctor and
other administrative staffs which lead to less complexity (The changing role of managers in the
NHS, 2019). Moreover they also conduct proper delegation of authority and accountability so
that all activities can be conducted in effective way.
Relevant applicable theoretical models
There are various types of theoretical model which a company may adopt in order to
conduct effective leadership and management at workplace. Leadership model which can be
adopted by National Health Service is situational leadership, according to which manager can
develop effective and appropriate strategy or action plan on the basis of situation through which
company is going currently (Leadership Theories and Models, 2019). Through this NHS able to