49309 Quality Planning and Analysis

Design and Production of Personnel and Burden Carrier
Name of the student
Student Roll No:
Name of the University
Author Note

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Executive Summary:
The study aims to revolve around Cannondale cycle which battery powered and available in
the market to the general users. The main aspect of the study has been able to suggest on the
different types of the ways the product can be manufactured and sold to the respective
consumers.

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Table of Contents
1.0 Introduction:.........................................................................................................................4
2.0 Customer Satisfaction:.........................................................................................................6
2.1. Stakeholders Analysis:....................................................................................................6
2.2. Capturing the Customer:.................................................................................................8
2.3 Customer Needs Analysis through Kano Model:...........................................................11
3.0 Requirement of Design:.....................................................................................................17
3.1. Convert Customer Needs into Design needs.................................................................17
3.2. Design Risk Analysis:...................................................................................................20
4.0 Supplier choice and Evaluation:.........................................................................................23
4.1. Identifying the Components, Elements and Parts:........................................................23
4.2. Developing the Criteria for Supplier Selection;............................................................24
4.3. Usage and Construction of Supplier Selection System:................................................24
4.4. End Outcome of Supplier Selection Process:................................................................26
5.0: Statistical Process Control................................................................................................27
5.1 Process for Identification...............................................................................................27
5.2 Monitor Processing and SPC Charts..............................................................................28
5.3 SPC Chart Construction.................................................................................................31
6.0. Problem Solving:...............................................................................................................33
6.1. Recognizing the Shortcomings and Solving Tools:......................................................33
Structure and Relevance of shortcomings for the Remedies...............................................34

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Analyzing by experts (Brainstorming).................................................................................34
Answering why! (Why-Why diagram)................................................................................35
Preparing a Check-Sheet......................................................................................................35
Reference List..........................................................................................................................37

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1.0 Introduction:
The different types of the context of the report have been able to focus on the
operations of Cannondale Bicycle based in Australia. A bicycle mechanism mainly involves
human powered pedal, single track vehicle. With time the bicycle has seen to undergo several
adaptation and improvement with the initiation of the machine. The various types of the
innovations has been further seen to led to the use of modern materials and the designs which
are seen to be aided by computers. This has been further seen to allow for the proliferation of
specialized bicycle which has depicted several types of the features along with improved
design and comfort in riding. “Cannondale Bicycle Corporation”, is discerned as an
“American division of Canadian conglomerate”. The company has been seen to be
headquartered at Wilton, Connecticut along with the several types of the manufacturing
assembly in China and Taichung, Taiwan (Dobrzykowski et al. 2014).
Dandy horse or Draisienne or Laufmaschine is known as the first human being to
invent the use of two wheels along with Baron Karl von Drais. Drais is responsible to
introduce first public bicycle in public in 1818. The types of the categorization of the bicycle
have been further seen to be based on the use of the gearing system and propulsion. Some of
the common types of the bicycle have been further seen to be based on the hybrid bicycles,
utility bicycles, racing bicycles and touring bicycles. The main discussion of the study will be
able to ensure both mechanical and biological terms. Bicycle designed will be most efficient
in terms of the transportation with energy and expectation to travel the distance. The
mechanical viewpoint has been further seen to save 99% of the energy delivered (Zhao
2014).
The study will focus on the operation of a newly designed battery operated bicycle.
This has been identified as the cordless version of Cannondale which has been seen to be

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made from hard plastic. The main designs of such an engine will device 20V lithium ion
battery. This will allow a speed of 82 MPH, with max air speed. This has been further
identified to provide 146 CFM of the total air volume. Cannondale will be able to offer dual
speed air flow control to regulate the total amount of the pressure needed for working. The
soft grip of the bicycle will be able to provide the users with a comfortable riding experience
(Phan and Chambers 2013).
It has been further seen that the 2A battery will be able to be recharged for providing
power to the engine. The various types of the accessories of the bicycle engine has been seen
to be composed of a nozzle attachment kit. The battery will be taking a total time of 75
minutes for recharging. The over product has been identified to be small and user friendly.
The small kids of even 12-13 years will be also suitable to use the cycle. The motor attached
has been identified as best on class which will be able to provide optimum efficiency. The
20V powered drive engine has been identified as best in class among the cycle
manufacturers. The air flow adjustments will be also able to offer the best service to the
company. The different types of the reviews have been able to obtain the different types of
the functionality and the reliability of the bicycles. The selected company has been further
identified as the reviewing sites which will be able to provide the appropriate functionality
and reliability of the product designed. The company has been itself able to earn a reputable
position for the different types of the research and the designing of the various types the
designs of new line of product has put lots of research and investment. The features of the
product have been further identified to be the best in class and reliable motor. Also the
overall cycle has been designed to be light weighted and easy for use (Katsikopoulos and
Gigerenzer 2013).

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2.0 Customer Satisfaction:
2.1. Stakeholders Analysis:
The efficiency in the planning has been identified to play a key role whether the
business is associated to the production of high-end supercharger or the business of nut bolt.
Quality and customer satisfaction go hand in hand.
 Analysis Chart on Stakeholders
Stakeholder Prospects
Cannondale Department  The investment done on the
research work and profit received for the
same
 Profit venture being shared
Engineers  Technology Improvement

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 Enhancement along with the high
investment
Shareholders  Investment and Profit
 New innovation in technology
Employees  Safety aspect in the working
environment
 Employment status achieved
through increased demand
End User  Toughness and reliability in the
product
 Increased value for money
Suppliers  Improved demand for promotion of
the business needs
 Key providers of business and profit
Retailer  Consistent and dependable products
 Timely product deliverance
Competitors  Value of the competitors product
reduced
 Old technology to lower the