5 Leadership and Management for Service Industries

TABLE OF CONTENT
INTRODUCTION
Compare and contrast different service industry
CONCLUSION
REFERENCES

LEADERSHIP AND MANAGEMENT

INTRODUCTION
The term leadership and management define that leaders
are guides and motivate other person towards to
accomplish their goals and objectives in a proper manner
and management provide various different functions for
planning, organizing, directing staffing, controlling and
coordinating (Abdullah and Anwar, 2021).

COMPARE DIFFERENT SERVICE INDUSTRY
Business organization need to understand that everything
is changing and dynamic so that any stage of business
organization should say facing some challenges in
dynamic environment (Abdullah and Anwar, 2021).

LEWIN’S CHANGE MODEL
 Refreeze
 Change
 Unfreeze

CONTINUE…
Landmark London hotel Hilton hotel
Change: With context to Landmark
London, they can release all the
rumors of real life tradition for
communicating .
Hilton hotel tries to communicate
each and every employee through
their changes and communication
in efficient manner so that they can
determine each and every
employee are aware through this
type of changes
Unfreeze: Managers and leaders of
this Landmark London tries to
communicate to make the certain
changes in business enterprises
and workers were also accept some
changes easily so that they can
decide to make a sentences.
Manager of landmark London state
their country to decide what they
have been changed their working
and working conditions in rational
way (Cusumano Gawer and Yoffie,
2019)
Refreeze: Landmark London use
effective management and
leadership styles so that they can
convince each and every employee
related to their refreeze and new
changes after in an effective
Hilton hotel represents and tries to
connect and maintain their
relationship .

CONCLUSION
From the above information, it has been concluded that
leadership and management should be define that leaders
can inspire others and motivate others towards to
accomplish their goals and objectives team and different
classical theories and should be defined their benefits of the
business organization as well as their increase profit and
sales in the business enterprises.

REFERENCES
 Cusumano, M. A., Gawer, A. and Yoffie, D. B., 2019
 Grossman, S. C. and Valiga, T. M., 2020
 Abdullah, N. N. and Anwar, G., 2021
 Hooper, A. and Potter, J., 2019
 Piuchan, M. and Prachansit, S., 2019

THANK YOU